1 ring of death

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kslay88

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#1 kslay88
Member since 2005 • 307 Posts

I just got 1 ring of death, tried everything 360 keeps loading up error 74 on screen. Called MS and they said my 360 is out of warranty and the new 3 year plan only covers 3 red lights. WTF THEY ARE BOTH GENERAL HARDWARE FAILURE!

They said I have to pay $99 to get it repaired and the current one I have is already a replaced unit for my first 360.

Damnit I want it repaired for free, any ideas?

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PassageD

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#2 PassageD
Member since 2007 • 82 Posts
sucks to hear that man. you'll be in all our prayers.
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Mom_said_no

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#3 Mom_said_no
Member since 2007 • 251 Posts
mine just died last night with the same problem, im just gonna call again and **** someone out and see if i can get it done for free. The system isnt even a year old.
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jakedogg14

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#4 jakedogg14
Member since 2003 • 665 Posts
Just call them back and tell them you got the normal RROD.
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sspiderman

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#5 sspiderman
Member since 2006 • 25 Posts

I've had that problem with E 74 ...I had regural 60 hz tv...

After I bought HDMI the problem disappeared....it works fine now...

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evil_clown63

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#6 evil_clown63
Member since 2003 • 909 Posts

i got the same problem...i live in LA so i get pretty angry all the time..lol i even cussed out the indian guy on the phone.

this is the real email that i sent to them

I wanted to thank you for ruining my christmas, my mom bought the xbox 360 about 4 months ago so that she wouldn't have the problem of trying to find one near christmas shopping havoc. She didn't buy the warranty because i take really good care of my systems. Then christmas rolls along and i get my xbox 360 and about 5 hours in, the screen starts to mess up. I turn off the system and turn it back on and bam! i get an error message. The E 74 message with my xbox 360 having a red blinking light on the bottom right. I tried everything, i finally called and I...ME! HAVE TO PAY 90 DOLLARS BECAUSE OF SOMETHING THAT HAD NOTHING TO DO WITH ME. That is not right microsoft, you shouldnt make me pay for something THAT YOU DIDNT FIX...its not my fault. That being said, i really hope you have the heart to do something about this situation because i really want to be a fan of your systems.

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kostas360

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#9 kostas360
Member since 2007 • 67 Posts

Just leave the console on and let it overheat until you get the 3 red lights.mjk_1

That. If it doesnt work, do the towel trick (wrap the "lovely" 360 with a towel, switch on and let it FRY!! 30 -40 mins should do the trick.) Please note that the above might even fix ur problem. The fix is only temporary! Do the trick again, as many times as needed.

Happy Cookin!!:D

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kostas360

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#10 kostas360
Member since 2007 • 67 Posts

i got the same problem...i live in LA so i get pretty angry all the time..lol i even cussed out the indian guy on the phone.

this is the real email that i sent to them

I wanted to thank you for ruining my christmas, my mom bought the xbox 360 about 4 months ago so that she wouldn't have the problem of trying to find one near christmas shopping havoc. She didn't buy the warranty because i take really good care of my systems. Then christmas rolls along and i get my xbox 360 and about 5 hours in, the screen starts to mess up. I turn off the system and turn it back on and bam! i get an error message. The E 74 message with my xbox 360 having a red blinking light on the bottom right. I tried everything, i finally called and I...ME! HAVE TO PAY 90 DOLLARS BECAUSE OF SOMETHING THAT HAD NOTHING TO DO WITH ME. That is not right microsoft, you shouldnt make me pay for something THAT YOU DIDNT FIX...its not my fault. That being said, i really hope you have the heart to do something about this situation because i really want to be a fan of your systems.

evil_clown63

What???? If ur mom got the 360 4 months ago, u r still under the one-year warranty that comes with every console when u buy it. This warranty covers ALL possible breakdowns. So, they MUST fix it for free, 1 red ring or not!!! Call them back and make sure u get urs fixed. Again, it doesnt matter if u purchased the warranty from the shop u bought it or not, the 360 comes with 1year warranty not matter what!!!!!!!!

ps: please get back to me to tell me what happened, im really curious to find out

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my-dong

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#11 my-dong
Member since 2008 • 25 Posts

I just got 1 ring last night and I left it on all night in 1 towel only got 2 rings. How do I get the 3rd ?

They should fix it no matter how many rings. It's their own fault. No oneelse's. Microsoft has drawn it's last straw with me. Im on the verge ofsuingthose greedy A-Holes. They need to fix their problems before the ship their crap out. If anyone has any suggestions please contact me at ryu_kyuubi@yahoo(dot)com

Thank you.

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krovak0000

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#12 krovak0000
Member since 2004 • 214 Posts
1 ring out of warranty happened to me too, don't you love all their BS loopholes? Pathetic of them, plus it's hard enough dealing with there hour long questioning process cause they barley understand A WORD of english, I was furious and found alternate ways of fixing it :D
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iam2green

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#13 iam2green
Member since 2007 • 13991 Posts
go online to xbox to see when ur warranty expired. i actually had this happen to me. i got the e74, i go on xbox to register the console then it tells me my warranty expired so i call up microsoft talk to a guy tell him he ask a manager if i can get the warranty extended because it was a day after it expired. then a couple of days later i go to my friends i put in my hard drive that is broken. i call them up they want me to pay i tell him no because i just called about another problem. so then they call me back asking for money i tell them i'm not going to pay and like 2 weeks later i get a new hard drive from Microsoft. i got a box couple days after the call i sent it in microsoft repaired it. i'm waiting for it to come to me.
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CodingGenius

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#14 CodingGenius
Member since 2004 • 8118 Posts
Please use the stickied Broken 360 thread. Thanks!