2 xbox live subscription cards - problem!

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Firebert05

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#1 Firebert05
Member since 2004 • 47 Posts
I just got my xbox live kit today, and I have the 12+1 month xbox live card, and I also have a 1 month card. I signed up with the 12+1 card, and then redeemed the code for the 1 month card (hoping to have 14 months altogether) - but it just shows me having 1 month. does anyone know what happened to my 13 other months? It says my subscription ends 12/08, when it should be 1/09. What can I do?
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hwcnyc

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#2 hwcnyc
Member since 2007 • 203 Posts

Sounds about right to me. Today is 10/28/07.

+13 months= 11/28/08

+1 month= 12/28/08

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TarzanTheMan

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#3 TarzanTheMan
Member since 2007 • 268 Posts
talk to microsoft. i'm sure you still have 14 months but it's just some kind of error that makes it show up as 1.
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Firebert05

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#4 Firebert05
Member since 2004 • 47 Posts
youre right, the end time is correct - 12/08. it just says i have a 1 month membership, but thats likely because thats the last card i used. thank you!