3 month gold card not working....

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jembles

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#1 jembles
Member since 2010 • 114 Posts

i bought a 3 month gold card from rogers video and the code you enter was smudged a bit but i entered it and it tells me that its not a valid code
please help i dont want to get ripped off $27

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SgtSchfiftyFive

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#2 SgtSchfiftyFive
Member since 2010 • 343 Posts

My best suggestion to you is to contact Microsoft via their website (http://support.xbox.com/en-us/pages/xbox-live/get-started/default.aspx), explain what happened, and see if that code is already in use. If it is, you got ripped off.

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Truthful_Facade

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#3 Truthful_Facade
Member since 2010 • 55 Posts

That usually happens to me but I type it in again and make someone check for me then it usually works. But if that fails call microsoft

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jembles

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#4 jembles
Member since 2010 • 114 Posts

My best suggestion to you is to contact Microsoft via their website (http://support.xbox.com/en-us/pages/xbox-live/get-started/default.aspx), explain what happened, and see if that code is already in use. If it is, you got ripped off.

SgtSchfiftyFive
thanks ill try that do you know if they will replace it for me or not?
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SgtSchfiftyFive

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#5 SgtSchfiftyFive
Member since 2010 • 343 Posts
[QUOTE="jembles"][QUOTE="SgtSchfiftyFive"]

My best suggestion to you is to contact Microsoft via their website (http://support.xbox.com/en-us/pages/xbox-live/get-started/default.aspx), explain what happened, and see if that code is already in use. If it is, you got ripped off.

thanks ill try that do you know if they will replace it for me or not?

Maybe if you have proof of purchase, like a receipt.