360 died! need some advice on warranty and what to do

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xDJxGodx

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#1 xDJxGodx
Member since 2006 • 229 Posts

So I'm playing my second copy of COD4 (the first one fried in 5 min, literally. Didn't even get to play it.) Now, 2 weeks later on my second disc, its done. And so is my 360. It turns on but is in no functioning manner. It didn't RROD so I dont think I am eligable for the 3 year warranty thingie. Please give some advice as to what I should do! I was thinking either A) Deal with it being screwed. or B) Sending it in with hopes of getting a new NON REFIRBISHED!!!! (please for the love of God) system. I'm really pissed it failed since I spent my summer saving, put more than half of my earnings in the bank, and kept 500 for my 360. I payed 400 but got 50 back because it just went down incase that matters. Around 8/10/07 was when it was purchased.

Thanks in advance,

Nother dissatisfied MS Consumer.

PS as i thought about it I thought I should add:

System stands vertically, on solid wood, previously horizantly, in its own outlet, not in a confidened space. Never knocked over, dropped, spun, kicked, karate chopped, or moved much in any manner. I played it maybe 2-3 a day tops. The most ever was probably 5 hour session.

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usaaaaaa

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#2 usaaaaaa
Member since 2008 • 1071 Posts
This beautifully made machinery cannot go longer than 1 hour sessions because the great micro$oft did not invision people playing longer than that.
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xDJxGodx

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#3 xDJxGodx
Member since 2006 • 229 Posts

This is exactly what i was hoping i wouldnt get. Sarcastic comments instead of real advice.

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jpstill85

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#4 jpstill85
Member since 2006 • 440 Posts
call the 1800 number... this should definitely warrant a free repair/ replacement. I'm pretty sure you just got a faulty Xbox... and you should definitely look into them reimbursing you for a copy of Call of Duty 4. That's such garbage man... the game is so awesome and xbox is really great. It's just a bad experience man.
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jpstill85

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#6 jpstill85
Member since 2006 • 440 Posts

heres my advice get ps3slrprime

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

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gumboots22

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#7 gumboots22
Member since 2003 • 468 Posts
heres my advice get ps3slrprime
Wow that stupid advice... Anyway jsut call the 1800 number and tell them what happened you should get a new console also tell them about COD4 maybe theyll give you your money back :)
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xDJxGodx

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#8 xDJxGodx
Member since 2006 • 229 Posts

call the 1800 number... this should definitely warrant a free repair/ replacement. I'm pretty sure you just got a faulty Xbox... and you should definitely look into them reimbursing you for a copy of Call of Duty 4. That's such garbage man... the game is so awesome and xbox is really great. It's just a bad experience man.jpstill85

Thanks, I'll call them tonight and see how it goes.

heres my advice get ps3slrprime

Blow it our yer ***.

Heres my advice, don't come tell me what system to buy after you make this thread about 15 minutes ago:

http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=26164497

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herbie12282

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#9 herbie12282
Member since 2002 • 2861 Posts
since your thread will get locked shortly since there's already a broken 360 thread i'll just asy this. Call 1 800 4MY XBOX. Set up a repair if it's covered under warranty. Don't try the ghetto fixes like the towel trick since they only temporarily work. Call Microsoft and see what they can do for you and go from there.
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xDJxGodx

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#10 xDJxGodx
Member since 2006 • 229 Posts

[QUOTE="slrprime"]heres my advice get ps3jpstill85

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

lol, i made the same comment.

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slrprime

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#11 slrprime
Member since 2008 • 131 Posts

[QUOTE="slrprime"]heres my advice get ps3jpstill85

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one
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xDJxGodx

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#12 xDJxGodx
Member since 2006 • 229 Posts
[QUOTE="jpstill85"]

[QUOTE="slrprime"]heres my advice get ps3slrprime

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one

Would you kindly put down your homophobic insults and please step away from the keyboard. Don't ever come back. Your "OMG ME AND MY GAL PALS HAVE LIKE A DILEMA!!!!!!!!" thread shows your cant choose for yourself or don't know which console is truely superior, in other words, "you lose."

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slrprime

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#13 slrprime
Member since 2008 • 131 Posts
[QUOTE="slrprime"][QUOTE="jpstill85"]

[QUOTE="slrprime"]heres my advice get ps3xDJxGodx

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one

Would you kindly put down your homophobic insults and please step away from the keyboard. Don't ever come back. Your "OMG ME AND MY GAL PALS HAVE LIKE A DILEMA!!!!!!!!" thread shows your cant choose for yourself or don't know which console is truely superior, in other words, "you lose."

u are the biggest jerk in the forum. dont insult me and go play bioshock which by the way sucks
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k2theswiss

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#14 k2theswiss
Member since 2007 • 16599 Posts

call the microsft ya it wellk get replaced

number is

1800-469-9269 wait untill it says repairs

iam nut sure if its tyhe 360 it could be just the av cords or something because my systemwas messed up for no reason well just my cords

thing turned on but no pic or sound they replace the av cords and i got them in 4 days heheh but ya i send the 360 because if 2 cod's got messed up then it be your hardrive (not the memory thing)

maby it be a good thing get a new one with the new chip inside so ya

person at the top say thats why you cant play 1 hour at a time thats a joke i can play for 8 hours stright and have no proplem

also maby try laying 360 on side when you get one just saying i hear more people with there 360's standing up and get proplems

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xDJxGodx

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#15 xDJxGodx
Member since 2006 • 229 Posts
[QUOTE="xDJxGodx"][QUOTE="slrprime"][QUOTE="jpstill85"]

[QUOTE="slrprime"]heres my advice get ps3slrprime

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one

Would you kindly put down your homophobic insults and please step away from the keyboard. Don't ever come back. Your "OMG ME AND MY GAL PALS HAVE LIKE A DILEMA!!!!!!!!" thread shows your cant choose for yourself or don't know which console is truely superior, in other words, "you lose."

u are the biggest jerk in the forum. dont insult me and go play bioshock which by the way sucks

LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL

Bioshock...SUCKS?!?!?!?!?!? LOOOOOOOOOOOOOOOOOOL GOTY begs to differ, n00bl3t! And don't come into a thread with sarcastic comments when you just made a thread showing your naiveness on the topic of discussion. Please keep this thread flame free and on topic, and if you don't have anything nice to say, say it to sirprime.

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k2theswiss

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#16 k2theswiss
Member since 2007 • 16599 Posts

promiss its under the warrnty as long as the system is not working fine they fix it unless its a stupid reason like omg one my green lights on my 360 is not working maby the light bust like any light bulb

they 4sure wont fix it if you were useing a intercooloer

the systemn is under 3 years and the cords and (the one controlor) is under a 1 year

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slrprime

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#17 slrprime
Member since 2008 • 131 Posts
[QUOTE="slrprime"][QUOTE="xDJxGodx"][QUOTE="slrprime"][QUOTE="jpstill85"]

[QUOTE="slrprime"]heres my advice get ps3xDJxGodx

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one

Would you kindly put down your homophobic insults and please step away from the keyboard. Don't ever come back. Your "OMG ME AND MY GAL PALS HAVE LIKE A DILEMA!!!!!!!!" thread shows your cant choose for yourself or don't know which console is truely superior, in other words, "you lose."

u are the biggest jerk in the forum. dont insult me and go play bioshock which by the way sucks

LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL

Bioshock...SUCKS?!?!?!?!?!? LOOOOOOOOOOOOOOOOOOL GOTY begs to differ, n00bl3t! And don't come into a thread with sarcastic comments when you just made a thread showing your naiveness on the topic of discussion. Please keep this thread flame free and on topic, and if you don't have anything nice to say, say it to sirprime.

it happens to be sLr prime not i . and yes i hate bioshock. this never would have started if u guys sent me neegative comments
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xDJxGodx

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#18 xDJxGodx
Member since 2006 • 229 Posts
Actually, it wouldn't have started if you didn't make dumb comments then come troll this thread,
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Churie

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#19 Churie
Member since 2006 • 276 Posts
[QUOTE="jpstill85"]

[QUOTE="slrprime"]heres my advice get ps3slrprime

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

i didnt realize how gay people could be, just cause i dont have one doesnt mean i havent played one

Gay is not a synonm for stupid, idiotic, bumptious, or mean.

Dolt.

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slrprime

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#20 slrprime
Member since 2008 • 131 Posts
and i never thught i would get so trashed for asking which system to get then sayin get a ps3 because of all the 360 problems which is exactly what im goin to do. so thanks dj god because u helped me decide IM GETTIN PS3
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Churie

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#21 Churie
Member since 2006 • 276 Posts

Get whatever you want. It's not our business to say anyway.

(I don't hate you, nor am I flaming you. I'm just giving advice that's good that you seem to think is missing from these forums.)

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slrprime

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#22 slrprime
Member since 2008 • 131 Posts

So I'm playing my second copy of COD4 (the first one fried in 5 min, literally. Didn't even get to play it.) Now, 2 weeks later on my second disc, its done. And so is my 360. It turns on but is in no functioning manner. It didn't RROD so I dont think I am eligable for the 3 year warranty thingie. Please give some advice as to what I should do! I was thinking either A) Deal with it being screwed. or B) Sending it in with hopes of getting a new NON REFIRBISHED!!!! (please for the love of God) system. I'm really pissed it failed since I spent my summer saving, put more than half of my earnings in the bank, and kept 500 for my 360. I payed 400 but got 50 back because it just went down incase that matters. Around 8/10/07 was when it was purchased.

Thanks in advance,

Nother dissatisfied MS Consumer.

PS as i thought about it I thought I should add:

System stands vertically, on solid wood, previously horizantly, in its own outlet, not in a confidened space. Never knocked over, dropped, spun, kicked, karate chopped, or moved much in any manner. I played it maybe 2-3 a day tops. The most ever was probably 5 hour session.

xDJxGodx
im not sayin anything negative anymore but doesnt it scratch the discs if the 360 stands vertically?
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RedEcksThree

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#23 RedEcksThree
Member since 2005 • 28 Posts
Okay. Sorry if this has been repeated, but I don't feel like reading through all the off-topic crap. I'm pretty sure MS gives a standard, 1 year, manufacturer warranty. My Xbox360 was being retarded with the 'Play DVD' error. My 1 year warranty through Gamecrazy expired, and they told me that I had a 1 year warranty through MS, so... You probably have the same thing. Now, instead of sending it in, waiting 5 years to get it back, you may be able to take it up to the place where you bought it, and have them give you a brand new one. That's what happened for me. Just as a side note, you need to take everything that came in the box, controller, av cables, hd, power brick, power cord, etc.
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Churie

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#24 Churie
Member since 2006 • 276 Posts
I really don't think it matters whether it's vertical or horizontal. Either way, the console just shouldn't move while a disc is inside it, that's what causes scratches, not it's orientation.
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k2theswiss

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#25 k2theswiss
Member since 2007 • 16599 Posts

360 really dont have many proplems you think

but any ways

sony got proplems for makeing a stupid system with 8 differnt cores work all differnt thats the reason they got no games and most of the games you got sucks so ya saying heavenly sword going to be big and look where it is

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slrprime

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#26 slrprime
Member since 2008 • 131 Posts

360 really dont have many proplems you think

but any ways

sony got proplems for makeing a stupid system with 8 differnt cores work all differnt thats the reason they got no games and most of the games you got sucks so ya saying heavenly sword going to be big and look where it is

k2theswiss
im done talkin about what i said before. im not sayin anything negative to dj god or posting off topic stuff in his thread
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venomdeo

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#27 venomdeo
Member since 2003 • 615 Posts
When and where did you prchase your 350.Depending on where and when you might be able too take it back and get another one,If you are out of the return policy time period you should be covered under the MS waranty.So the other posters are right you should call 1-800-4my-xbox.On another note they should also replace your copy of COD4 IMO.
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peterthepro

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#28 peterthepro
Member since 2007 • 25 Posts
call 1800 4myxbox,they'll know what to do.
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xDJxGodx

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#29 xDJxGodx
Member since 2006 • 229 Posts
well, i called into the 800 number and a box is on its way. Im not sure how to feel about it getting "repairs" as i dont think im getting my system back, but a "refurbished" one. He said itll take 2-3 after i send it in. Does this mean im getting a refurb?
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xDJxGodx

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#30 xDJxGodx
Member since 2006 • 229 Posts
2-3 weeks*
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RedEcksThree

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#31 RedEcksThree
Member since 2005 • 28 Posts
You should just take your 360 to the place where you bought it. Well, call first, see if they have any in stock, and if so, just do the exchange right there. It didn't take but 10 minutes... PLUS, I got an extra $50 back because of the price drop. If you want to wait a month and a half, well... that's your choice.
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xDJxGodx

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#32 xDJxGodx
Member since 2006 • 229 Posts

Well, i feel I am stuck because they already sent the box to me...

What do you think?

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deactivated-57af49c27f4e8

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#33 deactivated-57af49c27f4e8
Member since 2005 • 14149 Posts

thers's a sticky for all this, and the first break is nothing. don't complain to us, we're rrod veterans here at GS

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RJLateralus

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#34 RJLateralus
Member since 2007 • 969 Posts

[QUOTE="slrprime"]heres my advice get ps3jpstill85

You don't even own one! I just saw your board about needing advice on which one to get. Don't even bring that crap into this forum.

Well I do own one... so GET A PS3! my advice

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xDJxGodx

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#35 xDJxGodx
Member since 2006 • 229 Posts
Ugh i have to take it in before they can determine if i get a new one.
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gamenux

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#36 gamenux
Member since 2006 • 5308 Posts

"I played it maybe 2-3 a day tops. The most ever was probably 5 hour session. "

Looks like you played it too much already.

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slrprime

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#37 slrprime
Member since 2008 • 131 Posts
dj did u get my message if u did please send a reply
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xDJxGodx

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#38 xDJxGodx
Member since 2006 • 229 Posts

"I played it maybe 2-3 a day tops. The most ever was probably 5 hour session. "

Looks like you played it too much already.

gamenux

You really think so? maybe...idk. I can't believe it was so poorly built. Im not saying it should 3 hours a day flawlessly, but my ps2 did...for 3 and a half years...never froze...snowblind was sick...i miss the ps2 days...im not buying a ps3. I can take my pick between bad system cores or bad exclusive games, suprisingly ill take the bad core system =/

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Fauij

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#39 Fauij
Member since 2006 • 608 Posts

This beautifully made machinery cannot go longer than 1 hour sessions because the great micro$oft did not invision people playing longer than that. usaaaaaa

i played mine for a whole day and it was fine.

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xDJxGodx

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#40 xDJxGodx
Member since 2006 • 229 Posts
Game plan is: Taking it in to Best Buy to see if they will cover it under my manufacturers warrenty. When they deny me (probably will, but i know my mom is crazy when it comes to coupons, price changes, and all that junk so she'll probably fight, but idk) i will just use the box sent to me. But can i cancel that repair order or no?
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slrprime

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#41 slrprime
Member since 2008 • 131 Posts
Game plan is: Taking it in to Best Buy to see if they will cover it under my manufacturers warrenty. When they deny me (probably will, but i know my mom is crazy when it comes to coupons, price changes, and all that junk so she'll probably fight, but idk) i will just use the box sent to me. But can i cancel that repair order or no?xDJxGodx
lol
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venomdeo

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#42 venomdeo
Member since 2003 • 615 Posts
Game plan is: Taking it in to Best Buy to see if they will cover it under my manufacturers warrenty. When they deny me (probably will, but i know my mom is crazy when it comes to coupons, price changes, and all that junk so she'll probably fight, but idk) i will just use the box sent to me. But can i cancel that repair order or no?xDJxGodx
y not!
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xDJxGodx

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#43 xDJxGodx
Member since 2006 • 229 Posts
well i mean lets say the box gets misplaced...and i never find it...and it was convienently destroyed after i got a new 360?
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gumboots22

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#44 gumboots22
Member since 2003 • 468 Posts
When are you returning the 360 to best buy?
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xDJxGodx

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#45 xDJxGodx
Member since 2006 • 229 Posts
tomorrow night, i had to cancel my plans =[ they better take it and give me a new one. and nice avatar. lol
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gumboots22

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#46 gumboots22
Member since 2003 • 468 Posts

Thanks lol

I hope you get a new one :)

BTW its NOT me xD

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wittbolds

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#47 wittbolds
Member since 2007 • 503 Posts

heres my advice get ps3slrprime

I second that, b/c quite frankly, PS3 looking a lot better from here on out. And you don't have to worry about it like you do xbox :3 moo

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xDJxGodx

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#48 xDJxGodx
Member since 2006 • 229 Posts

Thanks lol

I hope you get a new one :)

BTW its NOT me xD

gumboots22

didnt think so

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SnoopRatt

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#49 SnoopRatt
Member since 2007 • 186 Posts
go to target buy a xbox 360, swap the xbox for the new one you just bought and take it back with the old one in the box they dont check the serial on the xbox so you get your money back and a new 360 ive done it twice
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k2theswiss

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#50 k2theswiss
Member since 2007 • 16599 Posts

umm you said you got it in augest? they anit gonna take it back because it been over 90 days i think

but

ya dont worry you can cancal the repair if you like
you tell them about the cod4? think they replace that or the game company will if you look in the back of the little book theres a number or site

its all free they send you a 1mon th gold to you get a new system with the new chip (they been giveing them to people since nov.