Right, a year ago today, I got my xbox. I payed for live using a credit card, for 1 YEAR ONLY but I ended up selling my xbox 3 months later. And today, I got an email saying they have taken £40 out of the bank to pay for another year that is non-refundable, when I didnt buy another year. Also, the only way to cancel this yearly bank taking money thing is to contact them directly which, having experience with other customer services, will be expensive and long winded. Any idea why this would have happened and any easier ways to stop this?
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