A warranty question...

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masprague

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#1 masprague
Member since 2006 • 614 Posts

hey all,

So I have had my elite for awhaile now, about 5 months to be exact. However, I have noticed more recently that the Disk drive has been getting louder and louder.

sometimes it grinds, and spins like crazy, i have never had a disc read error, but I am seriously concern my elite is going to explode.

My question is, as of right now, can I call MS about this and have it fixed under warranty, or will they just tell me nothing is wrong???

thanks all

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Scarface_tm431

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#2 Scarface_tm431
Member since 2004 • 10063 Posts
THey might say you have a Disk Drive problem r something like that. I'm not sure if they cover ALL problem for a year, but i know that they cover RROD's ONLY for 3 years.
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boricua86

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#3 boricua86
Member since 2003 • 123 Posts
usually, if the disk drive is not broken its not considered a problem. until it gets to the point when its coming in and out slow or restricted, or you have to push it to make it go in, other wise it will be considered normal.