So about a month ago I got a auto renewal reminder for Xbox live. As March 17th is my anual renewal date.
Since I havent used Live in about 6 months now, I decided I was going to cancel my subscription, and just live life as a lowly Silver member. Not an issue for me, as I rarely play games online. I used to be an online nut back in the Quake 2 days, but I find I get very little pleasure from it now. So, hence the cancellation.
So I log into the Xbox (back in Feb) check account management, Hmmm, no where to tell it to cancel my subscription. I cant even tell it to not auto renew. My options are Pay it all at once, or pay it monthly. Well this sucks. I check the M$ website, and find the only way to cancel is to call the toll free number. Grrr.
So I call them up, navigate the automated message center for 10 minutes, then get left on hold for about 20 more, before I talk to a fine young lad, who seems very put out that I am cancelling my subscription. He proceeds to ask my many questions about why I am quitting. I am thinking, none of your friggen business. I dont want the service, leave it at that... I told him he can cancel it ASAP, as I wont be using it between now and the renewal date anyway. He says that they will give me the last month free, and that it will not renew on March 17th. I even get a confirmation email from M$ stating such.
Well here we sit, the morning of the 17th and guess what..... F***** M$ went ahead and renewed my subscription anyway. So I guess now being a Gold member means I am locked in eternally to be a slave in the Hell that is Xbox Live.... UGH!!!!
Guess I will have to spend half my saturday getting this rectified.
So a word to the wise, if you are going to cancel your subscription, I suggest you actually change your credit card info or something within the Dashboard, then maybe they will get the hint when the transaction fails.
This rant cant even come close to showing you all how pissed I am right now......
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