of course i'd prefer an in-store warranty, and get a replacement the day mine breaks.. but unfortunatly, that's not an option for me. so i'll take what i get.. as long as it doesn't break down within a couple months, i'll be happy (i know it's to much to ask for it to never break down)
i'd rather get a working refurbished 360, than wait month's for them to fix mine.
I got my 360 back today and it is the same one I sent in. It has this black mark on it I accidently got on it. So they didn't send me someone else's 360.
No I'm most definitely not fine with it, but it isn't as if we really have a say. After 6 months the console I purchased got RROD. I sent it in and they sent me a refurbished console back that lasted 3 months before also got an hardware failure. Repeat, but this time the next refurbished console lasted once again around 3 months. Repeat once again, but the next console they sent made it just over a month and RROD. Now they were primed & ready to just sent me another refurbished piece of crap. I had to freak out on them hardcore & talk to managers and all that to get them to send me a new console with the updated hardware, & since then I have had no problems.
if you guys can go back and purchase the store replacement warranty, would you have done it?MoeAlza
definatly.. i was trying to do that. but unfortunatly all the stores around here knew what a POS it was and wouldn't offer any in-store warranty's.
if sony made a controller like the 360's.. i'd probably switch. i'm giving M$ 3 strikes. they've use 1 already, i better not get crap back like Shawn got or we'll be having some very heated discussions
The whole thing bothers me, I'm on Xbox number 5, or waiting for it I should say. It just bugs me that I spent over $500 on the system alone and it keeps breaking. Give me an Damn new one already, like what the hell. I can see having it break once or even twice but 5 times... not when I am paying so much for the damn thing and being without it for a month pre referb... WOW one month free Xbox live that will cover the month I paid for that I could not use! THANKS! I'm not really cool with it I think the customer service sucks but what can I do eh? But I like the Xbox 360 more then the others so all I can do is suck it up.
if you guys can go back and purchase the store replacement warranty, would you have done it?MoeAlza
I dont know about you guys, but where I live the $60 gets you a "sorry we have non in stock" and you get to wait a couple weeks anyway, may as well just us the Xbox customer service and not pay the $60
I think that the store you buy the Xbox from should take it back, whether it needs to be repaired or not (as long as its not painfully obvious that you broke it yourself... dents from a hammer, bat, etc.). Seriously, getting it repaired is such a hassle.
"I dont know about you guys, but where I live the $60 gets you a "sorry we have non in stock" and you get to wait a couple weeks anyway, may as well just us the Xbox customer service and not pay the $60"
But at least you get a brand new console instead of a refurbished one.
No, especially since it only covers the RROD. My recent refurbished one recently lost the ability to read disk, to which the CS woman said could be fixed for a mere 100 bucks. Oh, and I'd have to pay to provide the box to send it in.
Despite being on my 3rd 360 now I am happy with the warranty. At least MS is replacing broken 360's. I remember having to buy 3 ps2's because there was no warranty.
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