Banned from XBL

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6constantine9

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#1 6constantine9
Member since 2007 • 322 Posts

Okay, here's it quick:

The credit card I was using to pay for my XBL Gold subscription expired last month. And now, I'm banned from XBL... Can I pay for XBL Gold on the same Gamertag using another credit card/prepaid card?

Sorry if I missed some info, let me know.... please help, I need my Haloz!

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Jackal2222

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#2 Jackal2222
Member since 2005 • 968 Posts
call up mircosoft and explain the situation as they are they only ones who can fix it.
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nicknees93

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#3 nicknees93
Member since 2005 • 3250 Posts
call up mircosoft and explain the situation as they are they only ones who can fix it.Jackal2222
yeah call ms.
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6constantine9

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#4 6constantine9
Member since 2007 • 322 Posts

*sigh* okay

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SophinaK

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#5 SophinaK
Member since 2006 • 990 Posts

That's totally frustrating to try to fix to. My debit card had to be replaced because the old one got lost, and I forgot to switch it over before MS billed for my next month of Live, and I'm still trying to get it switched over!

Good luck, I hope you get it fixed quick.

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NOD_Grindking

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#6 NOD_Grindking
Member since 2004 • 2778 Posts
Good luck, tough situation!
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baseballboy6411

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#7 baseballboy6411
Member since 2007 • 1103 Posts
Call M$
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deactivated-5d4b602d21842

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#8 deactivated-5d4b602d21842
Member since 2006 • 5036 Posts
happened to a friend of mine. he never did get it fized so he made a new account
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djrobst

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#9 djrobst
Member since 2007 • 2404 Posts
what needs to be done (and you only have a certain length of time coz u owe them money odds on) u have to phone them up and pay whats owed to get unbanned then u can add ur credit card and carry on where u left off. little tip to remove any cards from ur account if they going to expire. what happens that gets u in the bad books of ms, if the payment gets boucned after they give u some live accesss so u had access u shudnt of, they ban u till u pay up for what u bounced payment for, once its been sorted (if it aint gone to collections) then ur account will be fixed, if not then it gets lost after a certain length of time owing the cash
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Fredrick2003x

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#10 Fredrick2003x
Member since 2005 • 2056 Posts
Microsoft didn't do anything to me when my card expired. I just went to get online with a game and I was very confused why I couldn't get on, then I checked my settings and it was on the old card. I switched it over and I could play online fine, and I didn't get double charged or anything like that.
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wikkiwild1

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#11 wikkiwild1
Member since 2005 • 188 Posts
If your membership has expired then using another credit card is no problem. I had the same problem and just used another credit card to renew my membership.
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Delro333

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#12 Delro333
Member since 2007 • 594 Posts

Ugh. What a terrible situation man, that really sucks. The best thing to do is make a new account, unless you want the hassle of calling MS. :(

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naruto7777

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#13 naruto7777
Member since 2007 • 8059 Posts
call them
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ramulux

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#14 ramulux
Member since 2004 • 2253 Posts

That's totally frustrating to try to fix to. My debit card had to be replaced because the old one got lost, and I forgot to switch it over before MS billed for my next month of Live, and I'm still trying to get it switched over!

Good luck, I hope you get it fixed quick.

SophinaK
same thing happened to me they tried to charge my old card and i got banned, so i bought an in store card, and i still had problems they said they still needed to pay for the charge they put to my old card, it was a nightmare but got through it :)