Can't download the update.

I have tried everything and my internet connection is just fine as usual. I have tried downloading the update and I keep getting an error telling me I can't update. Is there any way to fix this?

Same problem here. And its kind of tickin me off :evil:

Glad I'm not the only one, maybe MS is having a problem.

Yea I also am having the same problem

If you are downloading something on another device that shares a connection with your Xbox, pause the download. I was downloading something big on my PC and as soon as I paused the D/L the update finished downloading.

Hope that helps! If not, then I'm sorry I couldn't be of anymore help.

Im not downloading anything on my computer. Im not having a problem downloading the update, I'm having a problem getting the download to start at all. But thanks for your input, its appreciated none the less.

Yeah I got the "Can't download the update" message as well. The f-bombs were bouncing all over the walls.

@l0ve: still not working for me. It keeps prompting the update and then when I hit "Yes, update now" it takes me to a black screen that says "Cant download the update. To test your connection, open System Settings and slect Netwowrk Settings, Test Xbox Live Connection." I dont know what the problem is.

Which update, the system update or game updates? I had the same problem with game updates, to solve this, go onto your memory, go on the hard drive and press Y. The press Clear Cache, this deletes all updates from now on...

Game Updates always work just fine for me but I just can't get this system one to go.

My Xbox starts to download and then stops giving me some weird error as follows:

Status Code: 23ef 3143 a080 8007 2746

What's this all about? Also can't get into my account settings on Xbox.com.

My update just went through, did nothing but restart the console and hit Yes Update over and over.

I am now experiancing a problem with a game update, it wont let me update Red Dead Redemption and I just finished downloading the nightmare pack.

I'm having problems too, probably just a big load on their server. I just got Beatles Rockband in the mail today too and I want to play!!!

I'm getting the same thing, update failed... Want to update!?!?!?!?

Sooo lame!!!

Restared mine 7 or 8 times now and still not updating...

Restared mine 7 or 8 times now and still not updating...

Rankinfile

took a while for me too, probably too busy on the servers. the thirteenth attempt. looks...white...

Turn off console, turn back on, update

worked for me... trying to update over and over just failed over and over

Yeah I had the same problem, even tried to turn off and turn on my Slim and it would start to download and come up with the error. I finally made sure everything else on my router (PC) was turned off and it went through on the first try. It tried the same process on my 60GB and it worked on the first try also.

If your having a problem make sure the Xbox is the only thing on the internet when you are trying to download the update. It should work then...good luck.

typical the last day of the 31 xp event on GOW2 and i cant get online (:

i figured out a solution, sign and try to dl it, if it doesnt work, turn off auto sign in, then turn off the xbox. then turn it on, and manually sign in then when the update popup comes select to download it and wah laa it should start downloading.

If you're experiencing Xbox LIVE service issues, it's because the old build (2.0.0XX) is conflicting with most entries in the service database. For example, the game patches are expecting the dashboard build "2.0.0XX" but is getting 2.0.1XX instead, causing the update to return an "Incompatible build" error (that you can't see). As for service issues with your account, they've been disabled temporarily and should be back online within the next few hours. Once the major/minor build prerequisites have been modified, the system should be completing these requests as soon as possible. For extra information (located at: http://support.xbox.com/en-us/Pages/xbox-live/xbox-live-status.aspx) There are issues with: ---- Xbox LIVE Service Accounts - Which prevent you from: • Creating new Xbox LIVE accounts, managing those accounts, or recovering an account on a different console • Buying downloadable items from the Xbox 360 console, Xbox.com, or Games for Windows – LIVE • Paying for downloadable items with a credit card • Redeeming downloadable items with Microsoft Points, buying additional Microsoft Points, or viewing your points balance • Using prepaid cards or codes for downloadable items or Xbox LIVE subscriptions


Issues with Xbox LIVE Marketplace - Which prevent you from: • Renting the same item on the same console. Issues with Xbox LIVE End-User Security - Which prevent you from: • Changing internet-specific controls from your PC to the system itself using Windows LIVE Safety. • Updating games that have been previously "patched" before the new dashboard build. • Recovering your console or changing your account information within the service (please go to http://www.passport.net/ to change security settings with your LIVE ID) Matchmaking is online and have no problems to report at this time. Xbox LIVE server itself is online and have no problems to report at this time. Xbox LIVE "Party Chat" is online and having some difficulty with host-connectivity. If you need any more information, please feel free to email support@xbox.com , visit http://www.xbox.com/support or phone Xbox LIVE Customer Support at 1-(800)-4-MY-XBOX (1-800-469-9269) Thanks.

yeah restarting worked for me

Yup, me too. Dang Microsoft, why can't you make anything of quality, even downloads!:cry:

Restarting solved my problem.

Seriously... all you need to do is restart. I didn't disable anything, just restarted and everything worked just fine.

I've restarted multiple times, the first half of the update went through and i got the new dashboard, but then it says update again, and then it doesn't work!!

Update #1: Got dashboard

Update #2: Update xbox live(failure)