Can't Update :(

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kagome_1

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#1 kagome_1
Member since 2003 • 30 Posts

Hello, I just got an xbox 360 the other day and I can't seem to be able to update the system. I went into system, test xbox live connection and everything goes fine and then it tells me "A console update is available from Xbox Live... etc" then i press update now and it gives me : "Update Failed, can't download update test your connection... etc."

I know it's not my connection because i'm able to stream music from my pc no problem. I'm not signed up for xbox live though because i haven't bought any online games so far, could that be the problem? They don't let anyone without xbox live to update their system :S? Or could it be something else?

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Br0ck8

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#2 Br0ck8
Member since 2008 • 68 Posts
can somebody please answer this because im having the same problem,got an xbox and when i try to sign up to live it says their is an update available,start it and it fails :(
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grvr316

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#3 grvr316
Member since 2003 • 679 Posts
Hmmm, both of you have already created Gamer Tags right?
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videsjlv

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#4 videsjlv
Member since 2006 • 103 Posts
burn update on cd on xbox.com
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ronnet

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#5 ronnet
Member since 2003 • 9637 Posts

You need to have an xblox live profile, seems normal to me, you need to be part of the Live community to actually make use of it and updates are part of it. Just make one of your account online but remembre you cant rename it, (atleast not without spending a lot of money) after making it a XBL profile.

Also Live is for more then live play, you could download demos, movies, trailers, expansion packs etc.

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djrobst

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#6 djrobst
Member since 2007 • 2404 Posts

Hello, I just got an xbox 360 the other day and I can't seem to be able to update the system. I went into system, test xbox live connection and everything goes fine and then it tells me "A console update is available from Xbox Live... etc" then i press update now and it gives me : "Update Failed, can't download update test your connection... etc."

I know it's not my connection because i'm able to stream music from my pc no problem. I'm not signed up for xbox live though because i haven't bought any online games so far, could that be the problem? They don't let anyone without xbox live to update their system :S? Or could it be something else?

kagome_1
being able to stream audio from your pc to your xbox does not mean anything, its a connection from the xbox to the internet and the xbox live service which you need. ur pc is only on your local network. where you need connection out over the net.
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Br0ck8

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#7 Br0ck8
Member since 2008 • 68 Posts
ok i solved this problem ages ago so i tought i would just tell you how to fix it,turn off all fire walls on any computers connected to your modem and it sould be able to update now.hope that solved a few probs gl
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callofthedude

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#8 callofthedude
Member since 2009 • 25 Posts
i have a wired connection though it doesnt use firewalls for wired :(
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tnoris

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#9 tnoris
Member since 2004 • 25 Posts

http://support.xbox.com/support/en/us/nxe/xboxstatus.aspx

Users may experience difficulties with the following services:

  • Users are unable to download the current system update from Xbox LIVE.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

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duckypotato

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#10 duckypotato
Member since 2010 • 25 Posts
I had the same problem, and this is what i did. go to this page (http://www.xbox.com:80/en-US/support/systemuse/xbox360/console/systemupdates.htm ) and scoll down till you get to the part that says updating with a usb flash drive. click the link in step 2 and when its done downloading put it on a flash drive. turn the xbox off and put the flash drive in, and it will ask you to start the update. say yes, and then you can start making your gamer tag hope it helps
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000000000111

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#11 000000000111
Member since 2009 • 406 Posts

I had the same problem, and this is what i did. go to this page (http://www.xbox.com:80/en-US/support/systemuse/xbox360/console/systemupdates.htm ) and scoll down till you get to the part that says updating with a usb flash drive. click the link in step 2 and when its done downloading put it on a flash drive. turn the xbox off and put the flash drive in, and it will ask you to start the update. say yes, and then you can start making your gamer tag hope it helpsduckypotato
Pretty sure TC got his answer about 2 years ago...