Deleting Credit Card info?

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res4fan25

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#1 res4fan25
Member since 2006 • 709 Posts
Anyone on here know how to delete credit card info that is stored after purchasing MS Points? For some reason I cant figure it out. I get to the "Edit CC Info" page and I cant highlight stuff to delete it. Any help would be greatly appreciated.
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cookendorfernic

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#2 cookendorfernic
Member since 2005 • 311 Posts
My 360 wont let me buy Microsoft points because it says my cc is invalid...but its the same cc that they are charging for xbox live. Not to mention that the card still works, but yeah. Theres no way to edit or delete it, not on the xbox, not on the xbox website. I have no clue. But im gonna go pick up some pts at circuit city on my lunch break
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Raz0redge

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#3 Raz0redge
Member since 2004 • 1796 Posts
From another site..
Log in at live.xbox.com, go to Manage Profile, Billing and Contact Info Management, it should show all your cards. Then click the one you want to remove, then "Go to payment method information", then "Use a different payment method" and choose one of the cards you still want to use. After that, the old card should be marked as removed in your account.
I haven't tried it, so YMMV..
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cookendorfernic

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#4 cookendorfernic
Member since 2005 • 311 Posts
Yeah i tried that. Didn't work.
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Paultiscali

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#5 Paultiscali
Member since 2006 • 333 Posts
you could always try emailing a xbox staff
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andross77

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#6 andross77
Member since 2007 • 47 Posts
Anyone on here know how to delete credit card info that is stored after purchasing MS Points? For some reason I cant figure it out. I get to the "Edit CC Info" page and I cant highlight stuff to delete it. Any help would be greatly appreciated.res4fan25
it's a widely known "fact" (at least i thought) that once you put your CC on it is VERY HARD, near impossible, to get it off. The ONLY way is to call them but even then they will argue you, turn you in circles and just try to confuse you. So my suggestion, get a full head of steam, call them, and don't take no for an answer. I'm going to do it eventually when i get scared enough about "identity theft". good luck.
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cookendorfernic

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#7 cookendorfernic
Member since 2005 • 311 Posts
Yeah that was my next step...but Its just easier for me to go buy the points and deal with it down the road. I'm on the phone all day as it is..
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fm_coyote

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#8 fm_coyote
Member since 2003 • 952 Posts

[QUOTE="res4fan25"]Anyone on here know how to delete credit card info that is stored after purchasing MS Points? For some reason I cant figure it out. I get to the "Edit CC Info" page and I cant highlight stuff to delete it. Any help would be greatly appreciated.andross77
it's a widely known "fact" (at least i thought) that once you put your CC on it is VERY HARD, near impossible, to get it off. The ONLY way is to call them but even then they will argue you, turn you in circles and just try to confuse you. So my suggestion, get a full head of steam, call them, and don't take no for an answer. I'm going to do it eventually when i get scared enough about "identity theft". good luck.

very true, i just went through this 2 nights ago, they wouldnt remove it.

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nonsoville2

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#9 nonsoville2
Member since 2006 • 4124 Posts
Yeah i tried that. Didn't work.cookendorfernic
Call up ur bank and cancel your card. M$ is a thief
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fm_coyote

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#10 fm_coyote
Member since 2003 • 952 Posts

[QUOTE="cookendorfernic"]Yeah i tried that. Didn't work.nonsoville2
Call up ur bank and cancel your card. M$ is a thief

dont cancel your card, thats foolish and it will damage your credit

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Excalibur121

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#11 Excalibur121
Member since 2005 • 25 Posts
Bill Gates is using your credit card info to fuel up his Rolls Royce....:P
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#12 XSF
Member since 2005 • 13433 Posts
you really can't, just edit the info so it's wrong, change the numbers and dates so it wouldn't work if someone tried to use it.