Father needs help or answer here for sons 360

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bingoms

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#1 bingoms
Member since 2010 • 25 Posts
Not familiar with what version this 360 is. It was bought last Xmas with ext. waranty and unit would not cut on, so we shipped it back to xbox, they said it was fixed and working when they returned it. well as soon as he hooked it up, same thing...nothing. As u know when u ship the unit u only ship the unit nothing else. so he noticed when he hooked it up that the power unit light was yellow where normally it is green on the powercord. we have talked 3 times to xbox to no avail, well ship it back they say, but i bought him a konnect for xmas, and so now he wont get to enjoy it. So is it possiblr that it needs a new powercord/adapter and that could be problem? hopefully someone might know b4 i go buy ne....thanks
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Stevo7991

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#2 Stevo7991
Member since 2010 • 1319 Posts

Its green when the xbox 360 is turned on, the power light in the brick should be yellow when its off. Thats how its supposed to be, I even have it like that.

But watch out for it being red because the red light, thats just a sign of a problem.

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deactivated-5e7f8a21de9dd

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#3 deactivated-5e7f8a21de9dd
Member since 2008 • 4403 Posts

Did you say that the light on the power brick was yellow instead of green... mine's always been yellow.

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bingoms

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#4 bingoms
Member since 2010 • 25 Posts
actually the xbox guy/tech said it was orange??? not yellow...but yes the brick light is that color. xbox claims it was running when it left with all their checks they did. In turn thats what made me think that could be what the problem was and actually the tech really gave me no answer when i asked him other than to say send it back in. When i asked him to tell me what was done to it, with my refrence number, he actually couldnt tell me or said there were no notes on the service? reason i was asking if it may be the brick, i had a laptop brick that went bad and the light on it was just a very dim yellow/green, unlike the normal color it was when on
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KBFloYd

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#5 KBFloYd
Member since 2009 • 22714 Posts

buy another brick and try that before you send back..

if you got the money.

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manocanada

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#6 manocanada
Member since 2008 • 405 Posts

If the brick turns red then its busted. Check to see if the lights on the actual xbox turn on and are green, if they dont turn on at all then something is wrong with the power inside the 360. If the lights turn on and they are green then the 360 should be good. Check to see if you have the HD ports plugged in correctly and if so make sure you turn the switch to HD mode on the cord connected to the xbox. If your not playing in HD make sure you have the right AV ports plugged into the tv make sure they are not the HD ones.

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Xbox360Gamer15

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#7 Xbox360Gamer15
Member since 2009 • 3937 Posts
Not familiar with what version this 360 is. It was bought last Xmas with ext. waranty and unit would not cut on, so we shipped it back to xbox, they said it was fixed and working when they returned it. well as soon as he hooked it up, same thing...nothing. As u know when u ship the unit u only ship the unit nothing else. so he noticed when he hooked it up that the power unit light was yellow where normally it is green on the powercord. we have talked 3 times to xbox to no avail, well ship it back they say, but i bought him a konnect for xmas, and so now he wont get to enjoy it. So is it possiblr that it needs a new powercord/adapter and that could be problem? hopefully someone might know b4 i go buy ne....thanksbingoms
its your power cord....you need a new one
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rgsniper1

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#8 rgsniper1
Member since 2003 • 9398 Posts

Take it to your local gamestore and they may hook it up for you to ensure it turns on. Many of them have a setup to test trade ins and if asked nicely they will more than likely do it for you if you explain yourself.

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El_Zo1212o

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#9 El_Zo1212o
Member since 2009 • 6057 Posts

Take it to your local gamestore and they may hook it up for you to ensure it turns on. Many of them have a setup to test trade ins and if asked nicely they will more than likely do it for you if you explain yourself.

rgsniper1
I second this suggestion.
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000000000111

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#10 000000000111
Member since 2009 • 406 Posts

If the 360 is plugged into a surge protector, plug it straight into the wall and see if this works...

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BaconB1ts123

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#11 BaconB1ts123
Member since 2006 • 1294 Posts

buy another brick and try that before you send back..

if you got the money.

KBFloYd
The bricks are a ridiculous $100 every time I have seen them. You might as well get an arcade for the same price!
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k2theswiss

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#12 k2theswiss
Member since 2007 • 16599 Posts
here is what i found out on my own.... it can appear yellowish/orangish=good when the system is off.(just like dark blue would actuary appear black or dark purple to some.) when it is red=bad something is wrong. when the system is on it should be green. if your truly worried about you call gamestop and see if they have cables to test it for you.(they can only do it if they have used cables in stock)
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deactivated-5e7f8a21de9dd

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#13 deactivated-5e7f8a21de9dd
Member since 2008 • 4403 Posts
[QUOTE="rgsniper1"]

Take it to your local gamestore and they may hook it up for you to ensure it turns on. Many of them have a setup to test trade ins and if asked nicely they will more than likely do it for you if you explain yourself.

El_Zo1212o
I second this suggestion.

That's the most intelligent thing I have seen on this thread; I support it too. But please don't go to Gamestop.
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bingoms

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#14 bingoms
Member since 2010 • 25 Posts
there is no power on front of xbox at all when plugged in
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chaoscougar1

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#15 chaoscougar1
Member since 2005 • 37603 Posts

If the 360 is plugged into a surge protector, plug it straight into the wall and see if this works...

000000000111
if its a half decent surge protector it should not effect wattage/voltage to individual appliances
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Matthewest

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#16 Matthewest
Member since 2008 • 318 Posts
there is no power on front of xbox at all when plugged inbingoms
Did you try pressing the on button? There won't be any sign of power on the front of the xbox until you've turned it on.
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#17 CodenameTango
Member since 2010 • 25 Posts
For orange light please refer to this article: http://support.microsoft.com/kb/906102 If your console does not turn on, please use the following wizard: http://support.xbox.com/en-ca/pages/xbox-360/troubleshoot/hardware/power.aspx