ffs xbox.com is useless & xbl being the same

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superkings20

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#1 superkings20
Member since 2008 • 25 Posts
all i want to do is change my payment option, cant do it on xbox.com because it loads so slow and keeps saying loading when i log in, when i go on my account i click remove payment option and it redirects me to an error page saying that shouldnt have happened and i found a glitch in the system, also cant turn off auto renew every month, done this for 2 days, absolutly pathetic. i try changing payment option on my xbox and i cant because it says it had a problem retrieving data from the server - been doing this for almost 2 weeks.
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PowerToPlayers

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#2 PowerToPlayers
Member since 2011 • 25 Posts
2 weeks ? All you gotta do is call them and once you get them on the phone 2 mins and done !
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superkings20

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#3 superkings20
Member since 2008 • 25 Posts
but its an ex girlfriends card and they will prob ask for proof of identity? :s
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3KindgomsRandy

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#4 3KindgomsRandy
Member since 2005 • 15488 Posts

I shouldn't think so. Especially since you're opting to remove it.

In any case, I ALWAYS call them when I want something done on my account as xbox.com is made with the express purpose of not allowing you to remove payment options or turn off autorenewals.

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Santesyu

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#5 Santesyu
Member since 2008 • 4451 Posts

ya just call and it will be over within 5 min.