Finally got the Red Ring of Death!!

So its been a year or so since I've had my Xbox 360 and I finally got the RROD. It started when I loaded Halo 3 and it started up, it took a long time for the game to start from the menu, when It did start it froze up. So I rebooted it and it locked up on the Xbox 360 logo, so I changed the batteries on my controller (just a thought) and rebooted it again. It froze as soon as it started. Rebooted again....and there it was the RROD!!!!

So I called Microsoft and talked to them (mind you this is Sunday night at 11:00 PM EST) they answered and entered my info into their computer and gave me a ticket number. They never asked me for my Xbox screen name or anything like that, she told me I would be covered and they would be sending me a box.

So my question is to you guys who have had this happen, what the turn around time for the box from Microsoft (I read people call it the COFFIN). How long does it take from the time you send it back to the time that you get it back from Microsoft? Do they send anything with it when you get it back? A little something for your trouble?

Very Curious....:roll:

Thanks!

I hear that the RROD is very common and to be honest, it's happened to mine. However, I turn it back on a couple minutes later and it works fine. :DNgamer05

Thats exactly what mine did. I turned it off and got it then turned it back on and it was fine. It died the next day after watching a movie.

Since i don't live in america or canada, i don't have microsoft extended warranty, but i tried the towel trick for 25 minutes and it's been 3 weeks playing mass effect up to 5 to 6 hours each day and it works fine.felipealcar

WHAT??? I live in greece, europe. Don't i get the three year extended warranty for RRoD?? I think i do, does anyone know otherwise? Please reply if u r cetrain.

PS. If i dont i ll definitely stop buing games for my spastic xbox... PS3 here i come!!!

[QUOTE="felipealcar"]Since i don't live in america or canada, i don't have microsoft extended warranty, but i tried the towel trick for 25 minutes and it's been 3 weeks playing mass effect up to 5 to 6 hours each day and it works fine.kostas360

WHAT??? I live in greece, europe. Don't i get the three year extended warranty for RRoD?? I think i do, does anyone know otherwise? Please reply if u r cetrain.

PS. If i dont i ll definitely stop buing games for my spastic xbox... PS3 here i come!!!

I think you do. I live in Denmark, and i visit a danish forum often too and many people have experienced the red ring stuff and sent the box back and got it fixed and so on.

And if you didnt then id personally if i got the red ring myself find an microsoft employee, pound my 360 up their bum and make them do some quality consoles so i can keep it for as long as i want, mean damn, my old NES is still up and running.

This is the reason why I got my 2 year extended warranty from Best Buy. Within the 2 years, no matter how many times I get the RRoD, they just give me a different 360. I walk in with my RRoD one, and walk out with a new one. None of this having to wait a month to play my video games again. And in one case (one of my good friends) they NEVER sent his 360 back because they said they lost his shipping info and his box ID... he had to buy a whole new 360.zypher315

Be aware that this Best Buy warranty you have will only cover you the first time it happens. You will be allowed to swap out for a new unit only once. When you do make the swap you'll have to buy the warranty all over again to be covered a second time. Read the fine print or ask at the service desk.

My 360 RROD'd on me around 10:00 PM CST on Sunday, January 20th. I called customer support immediately that night, and had pretty much the same decent experience with the customer service rep that you did, but I didn't get my "coffin" until yesterday.

[QUOTE="zypher315"]This is the reason why I got my 2 year extended warranty from Best Buy. Within the 2 years, no matter how many times I get the RRoD, they just give me a different 360. I walk in with my RRoD one, and walk out with a new one. None of this having to wait a month to play my video games again. And in one case (one of my good friends) they NEVER sent his 360 back because they said they lost his shipping info and his box ID... he had to buy a whole new 360.Wedge598

Be aware that this Best Buy warranty you have will only cover you the first time it happens. You will be allowed to swap out for a new unit only once. When you do make the swap you'll have to buy the warranty all over again to be covered a second time. Read the fine print or ask at the service desk.

REALLY? LOL!!! That is FUNNY

[QUOTE="Wedge598"]

[QUOTE="zypher315"]This is the reason why I got my 2 year extended warranty from Best Buy. Within the 2 years, no matter how many times I get the RRoD, they just give me a different 360. I walk in with my RRoD one, and walk out with a new one. None of this having to wait a month to play my video games again. And in one case (one of my good friends) they NEVER sent his 360 back because they said they lost his shipping info and his box ID... he had to buy a whole new 360.NOD_Grindking

Be aware that this Best Buy warranty you have will only cover you the first time it happens. You will be allowed to swap out for a new unit only once. When you do make the swap you'll have to buy the warranty all over again to be covered a second time. Read the fine print or ask at the service desk.

REALLY? LOL!!! That is FUNNY

Not true. It's already RRoD on me once. When I bought it I got the warranty and I specifically asked them about multiple RRoDs and if I would have to by multiple warranties... they told me I just needed the one warranty. And after I had traded my original in to get a NEW one I had asked again about having to buy a warranty and they said no, my original warranty covers it.

[QUOTE="NOD_Grindking"][QUOTE="Wedge598"]

[QUOTE="zypher315"]This is the reason why I got my 2 year extended warranty from Best Buy. Within the 2 years, no matter how many times I get the RRoD, they just give me a different 360. I walk in with my RRoD one, and walk out with a new one. None of this having to wait a month to play my video games again. And in one case (one of my good friends) they NEVER sent his 360 back because they said they lost his shipping info and his box ID... he had to buy a whole new 360.zypher315

Be aware that this Best Buy warranty you have will only cover you the first time it happens. You will be allowed to swap out for a new unit only once. When you do make the swap you'll have to buy the warranty all over again to be covered a second time. Read the fine print or ask at the service desk.

REALLY? LOL!!! That is FUNNY

Not true. It's already RRoD on me once. When I bought it I got the warranty and I specifically asked them about multiple RRoDs and if I would have to by multiple warranties... they told me I just needed the one warranty. And after I had traded my original in to get a NEW one I had asked again about having to buy a warranty and they said no, my original warranty covers it.

thought so, I was gonna say WHAT A RIP OFF..Thanks for clearing that up..

Eh... first off let me say I'm sorry. I personally thought the red rings would never happen to me, and sure enough they flashed in my face. I had it for a year and a half before they went off. I just sent my 360 off to Microsoft, so I'm not going to have it for another week or so.

*sigh* At least the new consoles are resolving this problem :)

yeah. i got mine the january 23rd. they said a box should be here wed. better be. lol. cause i got confused with the phone operator*thick foreign accent*. I had him read everything over. sux too cause i have my rock band set here. :( collecting dust. (not really) lolCUDDIE

:P Well at least you wont have to worry about messing it up. Microsoft actually includes explicit instructions with the box you're expecting. Cheers to Microsoft for thinking this thing through, it's just too bad it has to happen in the first place. :(

call XBOX & they'll send out a box to ship it back with. It happened to me and I got my Xbox back in about 2 weeks with a 1 month free service card to Xbox live.

Make sure when you do send it back you take off the hard drive and make sure there is no game it it.

It took my friend 2 weeks to get his in. but when it came in it was broke,someone dropped the box or the system on the floor and smashed up the corner. needless to say it took another 2 weeks for that. But that was ok we just played ps3 . now we are even more for the ps3 (xbox360+breaks=bad, ps3+works=good) does not take much to figure that out.

[QUOTE="felipealcar"]Since i don't live in america or canada, i don't have microsoft extended warranty, but i tried the towel trick for 25 minutes and it's been 3 weeks playing mass effect up to 5 to 6 hours each day and it works fine.kostas360

WHAT??? I live in greece, europe. Don't i get the three year extended warranty for RRoD?? I think i do, does anyone know otherwise? Please reply if u r cetrain.

PS. If i dont i ll definitely stop buing games for my spastic xbox... PS3 here i come!!!

If you don't want your console to break, definately buy one of those. You'll get so little use out of it, it won't have the chance to break! :P

They just gave me a month's worth of Gold Live for my inconvenience.

For those of you who suffered the lost, what have you done while waiting for your unit to return? I hooked up my original Xbox to play some ancient game called Morrowind.

They just gave me a month's worth of Gold Live for my inconvenience.

For those of you who suffered the lost, what have you done while waiting for your unit to return? I hooked up my original Xbox to play some ancient game called Morrowind.

g5velocity

buying some games for my PSP, and reading some books lol yes books :P, i was actually playing Morrowind GOTY on my 360 until my 360s demise, all my BC games uugh!

They just gave me a month's worth of Gold Live for my inconvenience.

For those of you who suffered the lost, what have you done while waiting for your unit to return? I hooked up my original Xbox to play some ancient game called Morrowind.

g5velocity

[QUOTE="NOD_Grindking"][QUOTE="Wedge598"]

[QUOTE="zypher315"]This is the reason why I got my 2 year extended warranty from Best Buy. Within the 2 years, no matter how many times I get the RRoD, they just give me a different 360. I walk in with my RRoD one, and walk out with a new one. None of this having to wait a month to play my video games again. And in one case (one of my good friends) they NEVER sent his 360 back because they said they lost his shipping info and his box ID... he had to buy a whole new 360.zypher315

Be aware that this Best Buy warranty you have will only cover you the first time it happens. You will be allowed to swap out for a new unit only once. When you do make the swap you'll have to buy the warranty all over again to be covered a second time. Read the fine print or ask at the service desk.

REALLY? LOL!!! That is FUNNY

Not true. It's already RRoD on me once. When I bought it I got the warranty and I specifically asked them about multiple RRoDs and if I would have to by multiple warranties... they told me I just needed the one warranty. And after I had traded my original in to get a NEW one I had asked again about having to buy a warranty and they said no, my original warranty covers it.

You are lucky then. I was told exactly what I told you when I returned mine. I told them to take a hike and vowed never to buy from BB again.

HEY guys can you tell me if we need the proof of purchase to send (because i lost mine) to microsoft...?!

please someone help me i bought my 360 on Aug 2006...