Gamestop messed up.

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joe11king

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#1 joe11king
Member since 2005 • 879 Posts

My friend had his mom go to gamesop to preorder two copies of BF:BC for us and the guy at the counter apparently thought that the open beta key giveaway was part of IGN, not gamestop... Keep in mind the person preordering the games was a woman in her mid 50's, so she had no idea what she was talking about when preordering and believed the guy at the counter about not giving away keys. She came home with 2 receipts... thats it. no preorder box or keychain thingy or anything else, just 2 receipts.

We ended up calling the guy at the store back and told him to enter our e-mail addresses in the computer for us to be eligible to receive the beta keys. I was reading a forum and a guy said that he had preordered his copy onlya few hours after we preordered ours and that he had received his key the next day at 3:30.

I have yet to receive my key and so am wondering, since they had keys to give away at the time of our purchases and that an incompetent employee screwed everything up, can i demand a key from gamestop?

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nygiants1080

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#2 nygiants1080
Member since 2004 • 9413 Posts
Just go back and tell them you didn't get to enter your e-mail in. Its not too big of a deal.
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Toriko42

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#3 Toriko42
Member since 2006 • 27562 Posts
My friend, the last person in the world I would ever trust to get game benifits is my parents or anyone else in my family. Love them as I may they don't know a lot about games.

Times like this show it's better to do it yourself =]
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ag3ntz3rox0x

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#4 ag3ntz3rox0x
Member since 2007 • 1534 Posts
this is why i always go with my parents to preorder my games, they have no idea what thwere doing. and yes if u preordered the game and theyhad an offer where you get access to the beta. your entitled to the beta ket. take your receipt to the gamestop tell them to give you your beta ket. if they dont. burn down the sob.:D
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joe11king

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#5 joe11king
Member since 2005 • 879 Posts

this is why i always go with my parents to preorder my games, they have no idea what thwere doing. and yes if u preordered the game and theyhad an offer where you get access to the beta. your entitled to the beta ket. take your receipt to the gamestop tell them to give you your beta ket. if they dont. burn down the sob.:Dag3ntz3rox0x

lol. Well, my friend just called me and told me his dad (a friggin GOD when it comes to computers, can and will tell you anything you could ever want to possibly know about anything) said that their site has been down since yesterday, so maybe they can't send the keys because of it?

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Falcon1138

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#6 Falcon1138
Member since 2003 • 25 Posts

My friend had his mom go to gamesop to preorder two copies of BF:BC for us and the guy at the counter apparently thought that the open beta key giveaway was part of IGN, not gamestop... Keep in mind the person preordering the games was a woman in her mid 50's, so she had no idea what she was talking about when preordering and believed the guy at the counter about not giving away keys. She came home with 2 receipts... thats it. no preorder box or keychain thingy or anything else, just 2 receipts.

We ended up calling the guy at the store back and told him to enter our e-mail addresses in the computer for us to be eligible to receive the beta keys. I was reading a forum and a guy said that he had preordered his copy onlya few hours after we preordered ours and that he had received his key the next day at 3:30.

I have yet to receive my key and so am wondering, since they had keys to give away at the time of our purchases and that an incompetent employee screwed everything up, can i demand a key from gamestop?

joe11king

All beta keys at this point from Gamestop have been exhausted. If you did the pre-orders on thursday there still may be a chance to get the beta. Any time after that you will not get one.

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joe11king

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#7 joe11king
Member since 2005 • 879 Posts

All beta keys at this point from Gamestop have been exhausted. If you did the pre-orders on thursday there still may be a chance to get the beta. Any time after that you will not get one.

Falcon1138

yes we preordered ours on thursday around 6:00, about 2 and 1/2 hours before the other guy did and he already has his beta key. if i dont get a key, that idiot behind the counter is getting fired. :D

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Smoke89

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#8 Smoke89
Member since 2003 • 3575 Posts
[QUOTE="Falcon1138"]

All beta keys at this point from Gamestop have been exhausted. If you did the pre-orders on thursday there still may be a chance to get the beta. Any time after that you will not get one.

joe11king

yes we preordered ours on thursday around 6:00, about 2 and 1/2 hours before the other guy did and he already has his beta key. if i dont get a key, that idiot behind the counter is getting fired. :D

But when did you actually get all your info put into the computer regarding the key is the real question... and someone not giving you a beta key isn't, by any means, going to get them fired much less a slap on the hand.

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-DirtySanchez-

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#9 -DirtySanchez-
Member since 2003 • 32760 Posts
ah the joy of preorderin, never gettin anythin thats promised, good luck actually gettin your "reserved" copy of the game aswell
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joe11king

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#10 joe11king
Member since 2005 • 879 Posts
My friend called customer support today and told them what happened. They said that if they have any keys left, we are at the top of the list to get them. So, do they even have any keys left? even extras that were for "just in case..."?
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pinionxl

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#11 pinionxl
Member since 2002 • 1870 Posts
I am shocked that someone making about $9 an hour at most didn't know anything!
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joe11king

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#12 joe11king
Member since 2005 • 879 Posts

I am shocked that someone making about $9 an hour at most didn't know anything!pinionxl

in my mind, it doesn't matter how much they are paid. they should know the details of the job they are assigned.