Gamestop's return policy

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BIGKILLA

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#1 BIGKILLA
Member since 2003 • 795 Posts
So, I used the PRP (product replacement plan) to exchange my old faulty 360 for a new 360 and it's now having errors. I was wondering since I got the system saturday if I could exchange it again without having to use the PRP again, since I don't want to have to spend another $50 for the PRP again. I heard through the grape vine that if its within 7 days they can do the exchange without having the warranty on it. Thanks in advance. This was all through my local Gamestop btw.
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CoMeDyChRiS1989

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#2 CoMeDyChRiS1989
Member since 2006 • 381 Posts
are u getting the red ring? if so you can call microsoft and they'll send you a new one or fix it im not 100% on which one. they like send u a box for u to send urs in. if u do that though dont trade in ur hard drive
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Hoyt34

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#3 Hoyt34
Member since 2007 • 148 Posts
ya it says on the bottom of the receipt that u can take stuff baack in within 7 days...it should work
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BIGKILLA

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#4 BIGKILLA
Member since 2003 • 795 Posts
I'm not getting the red lights but it just gets extremely hot and from time to time images don't appear. I just want to get rid of it before I get the red rings because those seem to be indications of what's to come. I bought a 360 at launch, had to buy a new one because of the red lights and I just don't want to have to go through that experience a second time.
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BIGKILLA

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#5 BIGKILLA
Member since 2003 • 795 Posts
Alright, thanks for the responses guys!
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-sharp-shooter-

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#6 -sharp-shooter-
Member since 2006 • 2677 Posts
Sounds like you dont understand how the warrenty works. It doesnt matter if it gets hot, thats microsofts fault
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ds360fn

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#7 ds360fn
Member since 2006 • 1184 Posts
put it in a well ventalated area that should stop the over heating
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BIGKILLA

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#8 BIGKILLA
Member since 2003 • 795 Posts
It was in a well ventalated area and I do know how a warranty works.
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Tree06

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#9 Tree06
Member since 2006 • 3552 Posts
You should be able to take it back within seven days.