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GrahamKracker7

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#1 GrahamKracker7
Member since 2005 • 2325 Posts

Well I'm in trouble now. My 360 no longer finds any of my discs readable, which means I can no longer watch dvd's or play games on disc. I can only play xbox live arcade games or download stuff through the marketplace. Anyways I called microsoft and they want me to spend 150 bucks to repair it. I thought my unit was supposed to be repaired for free since I got it at launch, buy I guess I was wrong on that one. 

Well I told the lady on the phone that I wasn't going to pay that money and that she needed to give me a reason why I should get a system repaired that breaks after only one year of use. Well she didn't really have much to say to that. Anyways what do you guys think? Should I get the system repaired, or save my money? I've gotta admit I'm thinking about going to a competitors system. Or maybe I'll just get a powerfull P.C. and have access to all the mods for Oblivion.

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roryrc

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#2 roryrc
Member since 2007 • 460 Posts

I would in fact get a new one in your case i would usually tell people to get it repaired nut because it is over a year old i would get a new one!

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rgsniper1

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#4 rgsniper1
Member since 2003 • 9398 Posts
Broken 360 discussion stickied thread.
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Raz0redge

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#5 Raz0redge
Member since 2004 • 1796 Posts

I would tell her to piss off! Thats bulll fu3k dude. sorry for ya man. xbox 360 is my life and if it was to screw up like that, i would think you could get it repaired right?? I got the May edition release.

Jason14yr
Of course he can get it repaired, for $150..thus his question..
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GrahamKracker7

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#6 GrahamKracker7
Member since 2005 • 2325 Posts

I would tell her to piss off! Thats bulll fu3k dude. sorry for ya man. xbox 360 is my life and if it was to screw up like that, i would think you could get it repaired right?? I got the May edition release.

Jason14yr

Ya I didn't realize how dependent I was on my 360 untill now.

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MTBare

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#7 MTBare
Member since 2006 • 5176 Posts
I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.
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Jason14yr

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#8 Jason14yr
Member since 2005 • 105 Posts
[QUOTE="Jason14yr"]

I would tell her to piss off! Thats bulll fu3k dude. sorry for ya man. xbox 360 is my life and if it was to screw up like that, i would think you could get it repaired right?? I got the May edition release.

Raz0redge
Of course he can get it repaired, for $150..thus his question..

Yep. ANYWAYS
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GrahamKracker7

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#9 GrahamKracker7
Member since 2005 • 2325 Posts

I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.MTBare

well my console was made before 06 because I got it at launch which was in 05.

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MTBare

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#10 MTBare
Member since 2006 • 5176 Posts

[QUOTE="MTBare"]I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.GrahamKracker7

well my console was made before 06 because I got it at launch which was in 05.

bleh, 05 is actually what I meant.
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GrahamKracker7

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#11 GrahamKracker7
Member since 2005 • 2325 Posts
[QUOTE="GrahamKracker7"]

[QUOTE="MTBare"]I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.MTBare

well my console was made before 06 because I got it at launch which was in 05.

bleh, 05 is actually what I meant.

Ya well I thought that also but the lady said microsoft wasn't doing any free repairs right now. It's all a bunch of B.S. to be perfectly honest with you, I mean the lady couldn't even speak english that well. I'm not going to even let myself get angry about it I'll shift brand loyalty. Probably to nintendo or P.C. Maybe I'll finally pick up a PS2. It kind of sucks because there were a ton of games I was looking forward to that were exclusive for the 360, but I just can't support a product that isn't reliable.

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Jason14yr

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#12 Jason14yr
Member since 2005 • 105 Posts

Well thats gay Cant even speak proper english?? lol , but hey you wont ever find something without some problem-or in this case-a piece of chit.

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IHaveTourette49

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#13 IHaveTourette49
Member since 2007 • 245 Posts
im gonnna b completely honest with u i think u just got unlcuky n i would  prove u did nothing to it cus i got mine the first day in it works like new still
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GrahamKracker7

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#14 GrahamKracker7
Member since 2005 • 2325 Posts
Actually I'm almost forced to buy another one or a get this one repaired, just in order to keep playing with the friends on my friends list. I can't let those guys down, there is still so much playing time to be had.
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darksusperia

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#15 darksusperia
Member since 2004 • 6945 Posts

Well thats gay.

Jason14yr
yes it is..
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Jason14yr

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#16 Jason14yr
Member since 2005 • 105 Posts

NEVER!! CANT....LLET....FRRIENDSS...DOWNNN!!!! GAHAAA!! CANT HOLD IT MUCH LONGER!!!! ....well anyways...

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lombado

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#17 lombado
Member since 2006 • 151 Posts
I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.MTBare
Yea, I xchnaged mine in april. I bought my BOX in decemberish. I got the newly extended free warranty and everything. I'd call them back and talk to a supervisor
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GrahamKracker7

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#18 GrahamKracker7
Member since 2005 • 2325 Posts

[QUOTE="MTBare"]I thought repairs were all free now with the all consoles made in 06 are repaired for free rule and the newly extended warranty.lombado
Yea, I xchnaged mine in april. I bought my BOX in decemberish. I got the newly extended free warranty and everything. I'd call them back and talk to a supervisor

Ok i'll try that.

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Jason14yr

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#19 Jason14yr
Member since 2005 • 105 Posts

Good idea.


why does it say im level 1?

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IHaveTourette49

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#20 IHaveTourette49
Member since 2007 • 245 Posts

idk i want to get my level up i just dont no how

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chiefmegadeth

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#21 chiefmegadeth
Member since 2005 • 463 Posts

Well I'm in trouble now. My 360 no longer finds any of my discs readable, which means I can no longer watch dvd's or play games on disc. I can only play xbox live arcade games or download stuff through the marketplace. Anyways I called microsoft and they want me to spend 150 bucks to repair it. I thought my unit was supposed to be repaired for free since I got it at launch, buy I guess I was wrong on that one.

Well I told the lady on the phone that I wasn't going to pay that money and that she needed to give me a reason why I should get a system repaired that breaks after only one year of use. Well she didn't really have much to say to that. Anyways what do you guys think? Should I get the system repaired, or save my money? I've gotta admit I'm thinking about going to a competitors system. Or maybe I'll just get a powerfull P.C. and have access to all the mods for Oblivion.

GrahamKracker7

why wouldn't you get it fixed?
you want a kick ass pc spend like$2000to 3000 making your own or spend $5000 buying straight out
or get a ps3 why?the games are not as good as xbox their live sux,games get delayed or cancelled

get a new xbox fix your old one for a back up,look ive had my xbox from launch its prefect,so you got dealt a bad hand,it happens,
ps3 are faulty also!
nintendo wii no faults but graphics are xbox 1 but it is fun...
choice is yours?
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Jason14yr

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#22 Jason14yr
Member since 2005 • 105 Posts

But i reall am level 11.

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Jason14yr

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#23 Jason14yr
Member since 2005 • 105 Posts
Yeahh you must have got a lemon or bud.
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EnderSR388

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#24 EnderSR388
Member since 2004 • 6552 Posts

I would in fact get a new one in your case i would usually tell people to get it repaired nut because it is over a year old i would get a new one!

roryrc
Yea, if you're gonna pay $150 to get your old one fixed, then you might as well kick in another $250 and just get a new one.
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darkgamer17

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#25 darkgamer17
Member since 2005 • 1039 Posts
call again and see what another person tells you if they tell you the same thing i dont know what to tell you man
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freshfighter83

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#26 freshfighter83
Member since 2006 • 503 Posts
My drive died, since they fixed it zero problems.
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TimothyB

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#27 TimothyB
Member since 2003 • 6564 Posts
Actually I'm almost forced to buy another one or a get this one repaired, just in order to keep playing with the friends on my friends list. I can't let those guys down, there is still so much playing time to be had.GrahamKracker7


I was forced to buy a new one after my 3rd console died. The repairs seemed worse than the original. The first repair only lasted 2 months. Then 2nd repair lasted 2 hours, which I then went and bought a new one. I have the 2nd repair boxed up with the box MS sent me ready to get my 4th console from them.

I wouldn't even trust their repairs or replacements to last long. And I only game like 3hrs or less a week.

The warranty on launch consoles from 05 was extended a full year, so it pretty much would have expired by now.
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GrahamKracker7

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#28 GrahamKracker7
Member since 2005 • 2325 Posts
Perhaps customer service will someday be microsofts downfall.
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klactose

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#29 klactose
Member since 2003 • 1167 Posts

when was your system manufactured? if it was manufactured in 2005 you are supposed to get it repaired 1 time for free no matter when it breaks. If it was manufactured in 2006 onward you get a retroactive 1 year warranty on it. the only way I can see your system being out of warranty is if you have a system that was manufactured in January '06 or early Feb '06.

Edit: Oh and I know this to be fact because I had a system manufactured in Nov of  '05 and just recently got it repaired in mid January of  '06. If it's truly a Launch Console you have unlimited amount of time to claim your "First" repair on the system.

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Cellien

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#30 Cellien
Member since 2004 • 2280 Posts
Man... I got a launch console and I got something in the mail that said I needed to call before Feb 15th before my STANDARD warranty expires if I want to get an extended warranty. I went ahead and did.. but if mine was from launch day and had a warranty till Feb 15th, yours should too :\
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willpark73

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#31 willpark73
Member since 2005 • 108 Posts
just call back and talk to somebody else, maybe a different person will be more willing to help.
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adders99

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#32 adders99
Member since 2005 • 2623 Posts

Well I'm in trouble now. My 360 no longer finds any of my discs readable, which means I can no longer watch dvd's or play games on disc. I can only play xbox live arcade games or download stuff through the marketplace. Anyways I called microsoft and they want me to spend 150 bucks to repair it. I thought my unit was supposed to be repaired for free since I got it at launch, buy I guess I was wrong on that one. 

Well I told the lady on the phone that I wasn't going to pay that money and that she needed to give me a reason why I should get a system repaired that breaks after only one year of use. Well she didn't really have much to say to that. Anyways what do you guys think? Should I get the system repaired, or save my money? I've gotta admit I'm thinking about going to a competitors system. Or maybe I'll just get a powerfull P.C. and have access to all the mods for Oblivion.

GrahamKracker7

is that $150 australian?