Gotta laugh at those x360 customer service reps

Seriously...if you dont laugh you'll end up getting really pissed off.  At least in my experience they seem to have problems understanding what you are telling them.  For example, I just got off the phone with one a few moments ago heres how it went

Me : Hi im trying to check my repair status online, but when i go through the steps to set it up I recieve an error message [reads the error message to her]

Xbox : Im sorry to hear that sir ill try to help you out and give you information on your console

Me : well i dont need information yet...you only recieved my console yesterday so im sure there is nothing to report just yet...i just want to set it up so i can check it out online in the future

xbox : ok sir can I have you reference number?

Me : [gives her a reference number]

xbox [long pause]

        Ok sir did you reciece the box yet?

Me : Umm no i sent it in myself...I know It was recieved yesterday.  In fact I was called today to confirm that it was recieved

Xbox : ok I see.  Well as of right now there is no information available to me, so they must still be working on it.  I reccomend that you call back around Tuesday or Wednesday.  Is there anythign else I can do to help?

Me : Actualyl yeah...i know that the console is not ready yet it was just recieved yesterday, I just want to set up this online thing so i can check it out later.  But I get this error message and it says to call you

Xbox : oh I see sir.  Well Then just try again tomorrow

Me : [gives up] ok then bye

I have to laugh...because no matter how clearly you try to explain things...they always seem to be clueless.  Who else noticed this! hahaha 

So she was probably some twit from India, with a fake American name like Jenn right?m0n3z

Im not sure actually.  I didnt really notice an accent at first at all.  Later i heard a hint of an accent, but not enough to really say.  

Man I swear they can be so annoying lol  

that's outsourcing for ya :)primehunter326

Hey, I had an easy experience when I had to re-activate windows xp. The Indian guy was quite acceptable (It sounded like a lot was going on over on his end, though ;))

WORD!!!

I called and some indian lady answered. I could not get he to do anything right. Called back on a friday, the guy that helped was totally white and understood everything I said to him.

I think they should just start hiring gamers that know what's going on to be the support people.

you should probably listen to her and wait until tomorrow.  if they just received it there might not be a repair status set up for you yet.  

So she was probably some twit from India, with a fake American name like Jenn right?m0n3z

The annoying person in India usually saves us alot of money because if somebody here had that job we would be charged to even talk to customer service or our console would cost more. 

you should probably listen to her and wait until tomorrow. if they just received it there might not be a repair status set up for you yet.

ag1002

lol you didnt get the point.  its not a matter of not having the status available...i was setting the whole thing up and got an error message.   Meaning something went wrong.  And i will never be able to check it online untill it gets fixed.  Otherwise, i wouldnt get an error message, it just wouldnt say anything.