has any else been screwed by bestbuy's warranty

for me when my xbox breaks (which seems to happen alot) I return to bestbuy to get it replaced, well they always give my back the memory and change the console itself well now they don't let you do that and it pisses me of and now you have to pay for a new warranty (a 4-year plan for me) which i can't do anymore.

has it been that way for anyone else?

I don`t know what you guys are talking about. I took my 360pro in on friday (which cost 399 new) and told them it had been freezing. They let me trade it fo an elite for only 50 dollars (450) more, no questions asked.HilbillyRokstar

Really!? I have been wondering if I could do that. If I get the money, I'm going to have to try that (I need another 50 for another warrenty (don't want to be stuck with MS's crap)).

Take the xbox to another Best Buy or just talk to the manager. That rep you were talking to is obviously an idiot.

FIGHT THIS THING TO THE END!!! NEVER SURRENDER!!

i've never had a prob with BB or their warranties. my 360 got the rrod in early jan. i went and fieled my claim online like it said to do on the paper, then it said i had to mail it to texas or something, then wait fro store credit. but it was about 3 weeks after i sent it in when i got my store credit.

so waiting kinda sucked, but i didnt want to hesitate and go to a store and have them tell me i have to do what the paper says, so i just mailed it in.

My xbox360 has yet to fail me, but in any case, I did purchase the 2yr warranty from BB.