I am having trouble with my account today. I logged in to Xbox Live today and it said that my account had been accessed from a different console. I thought this was strange, deciding to travel on the side of caution I looked at my account balance and it was 0 (had been 1600 points). I started panicking at this point and looked at my download history, nothing unfamiliar. The only thing that stuck out was GTA 4 download but when I looked at the device it had been downloaded to and it was my hardrive. I assume that this just was a record of me downloading it to my hardrive from the disc. I checked Zune but it asked me to download the service (I didn't). The weirdest thing happened when I was looking for account history and it said something along the lines of, "your account has been accessed from another console". It then signed me out.
I went to the microsoft billing center thing and it asked me for a Windows Live ID, which I don't have. Please help me fix this.
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