Having weird problem with xbox 360

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Metroid2006

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#1 Metroid2006
Member since 2005 • 845 Posts

screen keep freezing for some reason I try restarting the 360 even the screen froze at start screen, this issue happen randomly but no red light or anything just screen keep freezing is there way to fix this? or i have send in the xbox 360 microsoft?

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ZiggyStardust16

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#2 ZiggyStardust16
Member since 2005 • 1321 Posts

Your Xbox360 is broken. You have to send it in. Its properly not fixable so your basically screwed!

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Amster_G

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#3 Amster_G
Member since 2009 • 4329 Posts

Yeah, that doesn't sound exactly fixable. Ship it to MS and they'll take care of it.

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Metroid2006

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#4 Metroid2006
Member since 2005 • 845 Posts

Your Xbox360 is broken. You have to send it in. Its properly not fixable so your basically screwed!

ZiggyStardust16

I remove the hard drive that didnt help same problem exist still freezing guess im screwed big time, I bough this xbox 360 from ebay reieve it couple of days ago it was working good for 3-4 hour then it start freezing.

what should i do ask seller for refund or send to to microsot for repair?

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Amster_G

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#5 Amster_G
Member since 2009 • 4329 Posts

[QUOTE="ZiggyStardust16"]

Your Xbox360 is broken. You have to send it in. Its properly not fixable so your basically screwed!

Metroid2006

I remove the hard drive that didnt help same problem exist still freezing guess im screwed big time, I bough this xbox 360 from ebay reieve it couple of days ago it was working good for 3-4 hour then it start freezing.

what should i do ask seller for refund or send to to microsot for repair?

Did you buy it brand new, sealed in a the box, all components in sealed bags and not opened? If so, it's just a faulty machine. If you bought it used, contact the seller... which probably won't help much because if the seller intended to send you a damaged unit, you're screwed.

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Metroid2006

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#6 Metroid2006
Member since 2005 • 845 Posts

it didnt came with original xbox 360 box or anything the item was used i bought. the person i bought it from only sells video games items mostly.

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ZiggyStardust16

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#7 ZiggyStardust16
Member since 2005 • 1321 Posts

Well then you cannot use microsoft as support. You will have to buy a new one

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Amster_G

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#8 Amster_G
Member since 2009 • 4329 Posts

Well then you cannot use microsoft as support. You will have to buy a new one

ZiggyStardust16

I'm afraid he's right.

Also...

Little tip: Don't ever purchase used electronics, or almost anything used, online.

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hardyfan8

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#9 hardyfan8
Member since 2009 • 484 Posts
i'll get suspended for this but you should go buy a PS3........
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aryoshi

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#10 aryoshi
Member since 2007 • 1729 Posts
Yeahhh don't ever get a used 360, very bad move. Although it seems tempting because of the cheaper price, it's a very bad idea. you're better off with a fresh brand new factory sealed 360. That sucks though, sorry about that. :(
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Metroid2006

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#11 Metroid2006
Member since 2005 • 845 Posts

[QUOTE="ZiggyStardust16"]

Well then you cannot use microsoft as support. You will have to buy a new one

Amster_G

I'm afraid he's right.

Also...

Little tip: Don't ever purchase used electronics, or almost anything used, online.

microsoft wont repair it?how come

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aryoshi

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#12 aryoshi
Member since 2007 • 1729 Posts

[QUOTE="Amster_G"]

[QUOTE="ZiggyStardust16"]

Well then you cannot use microsoft as support. You will have to buy a new one

Metroid2006

I'm afraid he's right.

Also...

Little tip: Don't ever purchase used electronics, or almost anything used, online.

microsoft wont repair it?how come

Mostly because the warranty probably isn't active on it anymore, plus it was registered in another name I would guess. I'm not willing to bet that they will repair previously-owned consoles sadly.
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andrewtrs3

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#13 andrewtrs3
Member since 2004 • 167 Posts

I just had a used one repaired myself. Call 18004myxbox and register it in your name. If it's registered in someone elses name they'll still change it to yours but first they'll run a check to see if it's stolen. There required to do that. But the main question to ask is....is the warranty sticker still in place?

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boltzcom

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#14 boltzcom
Member since 2007 • 188 Posts
In the nicest way, you got what you deserved. DO NOT buy things like that on eBay...it's a no no...good news is you've learned and will *hopefully* not make that mistake anymore...
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Metroid2006

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#15 Metroid2006
Member since 2005 • 845 Posts

Well i got reply from the seller from ebay said He can replace the xbox 360 with another one or refund. what should do i get refund or replace? I think i should get the refund because in second xbox 360 arrive faulty system Not going to pay another shipping fee for nothing.