I have been having trouble for awile now with my xbox 360. I sent it in last year due to the fact that I got the red rings of death or whatever and they fixed it, no questions asked. Well, in the past few months my USB ports went out and now as of two weeks ago my console doesn't even power on. Okay, so I called Microsoft today, and spoke with them for awile on the phone. The lady went through a bunch of junk with me and of course none of the solutions she offered worked. So she made the point(finally) that I would need to turn my console in to get repaired. Okay, well, I was fine with that, until she told me that it would cost $99 to get repaired, oh, but guess what, I get free shipping...lol!! Why would I want to pay $99 for a game system when it will probably break on me again? It isn't my fault the thing stopped working!!! It's a piece of crap.
After she gave me that crap, I reminded her that all consoles have a three year warranty, so mine shouldn't run out until September of 09. She then proceeded in giving this crap about my warranty ran out in January of this year. I told her(nicely) that I bought my console new from Gamestop back in September of 2006 and that the three year warranty was not up. She then went into how I only had a one year warranty and that it had already expired, she kept on saying that over and over. So, I told her I would think about and then hung up.
Well, naturally I was alittle angry and decided to call Gamestop and see what they thought. Well, the guy told me the reason Microsoft would not take it back was because apparently the "three year warranty" thing only covers the "red ring of death". I think that is complete crap that Microsoft is able to do that. I mean it's their junk that I bought, and that no longer works. I did nothing to harm the thing. Just one morning the thing would not power on. Not my fault, but apparently it is my problem.
What do you guys think I should do? I mean I do not want to pay $100 to get something fixed when I know something else will happen to it again and I will just have to pay the same thing over again. I love the xbox 360 and the games that it offers, so I don't think I will go to PS3, but I was just wondering what you guys think I should do?
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