How do you tell if the Repair Center sends you back a new 360?

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Game__Raider

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#1 Game__Raider
Member since 2006 • 4619 Posts

So I sent my 360 in last Tuesday for the 5th time in 14 months. The past 3 have been for the same reason. Customer Support said when I send it in the repair people wil decide whether or not to send me a new one based on multiple returns for same reason. Well I sent my 360 in on Tuesday it arrived Thursday-Friday and the sent it back Saturday. Now it says 2-3 weeks for repairs and that was like 4-5 days. It should be coming in the mail today. Is there a way to check if its a new 360?

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MickaelJulliard

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#2 MickaelJulliard
Member since 2007 • 905 Posts

Any scratches on it would be the simple way, otherwise if you've written down the serial number, it'd be different on a different Xbox 360, otherwise I don't think there is a way really...

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DeathStar17

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#3 DeathStar17
Member since 2005 • 4858 Posts
Look at the mfr date, when I sent mine in I got one that was even older than the one I had :(.
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topher8668

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#4 topher8668
Member since 2009 • 44 Posts
just go to there web site register your xbox and it will tell you whether or not it is able for free replacement
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Palantas

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#5 Palantas
Member since 2002 • 15329 Posts

If it has a big-ass sticker on the bottom that says "Refurbished," then it's not new, like mine.

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Arkk_Angel

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#6 Arkk_Angel
Member since 2003 • 787 Posts
different serial numbers?
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SEANSEXYUNDIES

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#7 SEANSEXYUNDIES
Member since 2008 • 1489 Posts

couple of ways

one different chipset

two different mfr date

three apperance of the console ie marks and stuff

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oneofthefall

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#8 oneofthefall
Member since 2008 • 494 Posts

Mark you name on the 360 on the inside metal in perminent marker before you send it off (you can buy the Microsoft Warrenty stickers off of ebay)

if it comes back without your name, check to see if its been cleaned off (by smell) because you can smell the solvants if they used any!

most of the time you WILL recieve a new 360, because its too much hassle to repair a old 1st batch or 2nd batch 360!

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BaconB1ts123

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#9 BaconB1ts123
Member since 2006 • 1294 Posts

Mark you name on the 360 on the inside metal in perminent marker before you send it off (you can buy the Microsoft Warrenty stickers off of ebay)

if it comes back without your name, check to see if its been cleaned off (by smell) because you can smell the solvants if they used any!

most of the time you WILL recieve a new 360, because its too much hassle to repair a old 1st batch or 2nd batch 360!

oneofthefall
I just put a couple of perm marker dots on the dvd tray and the back. They mostly give you a refurb one from the pile they fixed. It is not cheaper to give a new one. The only thing that ticks me is the rrod 3 year thing is only good from the date of your first xbox360. So if the refurb dies it is only covered by a 90day normal warranty and the remaining time of the 3 year warranty.
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LieutenantFeist

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#10 LieutenantFeist
Member since 2008 • 1529 Posts

when they sent me a new one it said it was new in the letter that was attached to it...that and it looked a lot newer than my old one.