How fast did you guys get you 360 back from the repair center?

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HyperAsianMan

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#1 HyperAsianMan
Member since 2008 • 47 Posts

So heres my repair status timeline:

I request for a box on: 5/10

I get box on: 5/13

I deliver box to ups on: 5/16

They get box on: 5/22

They send box on: 5/26 (says shipped/scanned out on 3:17 today)

I recieve box on: Not yet

Seems pretty quick huh... The problem for me is i had sent the console without a warrenty sticker on the front, hoping that they would fix it anyway. I also sent a letter with the console saying my sister took it off, hoping they would understand...

Anyone try anything like this and get it back fixed. Or am i getting it back still broken, as i got it back fast

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LeviLRP

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#2 LeviLRP
Member since 2008 • 751 Posts
You may be getting it back the same way you sent it in. That could be why it did not take so long, but I don't know. I think there are other factors they look at to see if you have tampered with it. I could be wrong though. You will find out soon enough.
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brad52

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#3 brad52
Member since 2004 • 269 Posts
how did you find out those dates? my 360 got sent out but how did you check the dates?
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MJPK

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#4 MJPK
Member since 2006 • 3360 Posts
It took 25 days for me to get my Xbox back.
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TheGTAvaccine

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#5 TheGTAvaccine
Member since 2004 • 3591 Posts
7 days on the dot from the time I sent it out. Box took about 2 days to get to me.
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philhilluk

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#6 philhilluk
Member since 2004 • 1007 Posts

I am in the UK.

I have had two 360's fail. Both times i rang the UK Microsoft number and here they just tell us to find a cardboard box that fits and send it off to them so no waiting for a official box.

UPS picked mine up the following day and I got a replacement back 2 days later.

Whole thing took 4 days from phone call to delivered back to me. Both times.

No complaints at all about microsoft service in the UK :D

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thebatcat

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#7 thebatcat
Member since 2005 • 537 Posts

I had an extra Xbox 360 sitting around that way having problems reading discs. It finally RROD!!! yay!!!

I sent it to them on the 17th of April. They received it April the 22nd.

It was repaired and shipped out on the 24th of April and i received it on April the 28th.

It was no longer RROD and they seem to have fixed the disc reading errors.

I am saying that if there is no real sign of tampering within the 360 and it is just the seal removed that they will fix it and return it in working order.

When you get it back post in this thread if it was fixed or not.

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spartan----117

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#8 spartan----117
Member since 2006 • 5255 Posts
after sending it out only 4 days
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HyperAsianMan

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#9 HyperAsianMan
Member since 2008 • 47 Posts
I just kept track of the date by myself, not from MS
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SaintJimmmy

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#10 SaintJimmmy
Member since 2007 • 2815 Posts
my freinds has been gone for 9 days so far still not back he forgot the code 2 lol
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coolcole1

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#11 coolcole1
Member since 2007 • 307 Posts
13 days but they didn't fix it just sent me a new one.
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HyperAsianMan

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#12 HyperAsianMan
Member since 2008 • 47 Posts

CRAP, i just realised that i didnt get the second email...

I got the first email stating that they had recieved the console, in which it said:

Good news, we have received your Xbox console at our Service Center.

You can track the status of your order online by accessing http://service.xbox.com/servicesignin.aspx. You will also receive an e-mail notification when your repair has been completed.

Thank you for your patience.

Now i have not gotten a second email saying they have compleated the repairs...

Now what? I dont think they fixed it...:(

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xUnKnown_Viperx

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#13 xUnKnown_Viperx
Member since 2007 • 144 Posts
Took me over a month the 3rd time I sent in one to them. The others where 3 weeks.
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Quintinius

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#14 Quintinius
Member since 2006 • 1050 Posts

I live in Ireland.

Once I rang, I had to send proof of purchase (picture sent through email), then within 4 days they collected my Xbox and after that it took two weeks to get it back. Fairly decent to me. All this "4 weeks" thing is crap.

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HyperAsianMan

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#15 HyperAsianMan
Member since 2008 • 47 Posts
Did anyone gets any emails on your xboxs repair status?
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LeviLRP

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#16 LeviLRP
Member since 2008 • 751 Posts

Did anyone gets any emails on your xboxs repair status?HyperAsianMan

I didn't get one e-mail.

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HyperAsianMan

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#17 HyperAsianMan
Member since 2008 • 47 Posts
bump
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iam2green

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#18 iam2green
Member since 2007 • 13991 Posts
it took 3 weeks.
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doubalfa

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#19 doubalfa
Member since 2006 • 7108 Posts
5 days they gave me a new one
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thebatcat

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#20 thebatcat
Member since 2005 • 537 Posts

You don't have to get an email, just they give you a confirmation number that you have to write on the package.

You take that number and type it into the spot on the page in the link above this post and it then takes you to UPS and their tracking system.

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nygiants08

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#21 nygiants08
Member since 2008 • 25 Posts
It took like a week or two for mine. I had to send it to Texas, and I live in New York.....
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deactivated-5ba32555a6c71

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#22 deactivated-5ba32555a6c71
Member since 2005 • 325 Posts
The first time I got RROD i sent it in They sent a new one back in around 3 weeks. a few months ago games were freezing alot some were fine others were unplayable sent in my xbox got it back in a week it wasnt fixed sent it in again this time it worked fine but it took about 10 days i think overall they have gotten faster
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VD_Demon-101

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#23 VD_Demon-101
Member since 2005 • 3186 Posts

My 360 had a video problem and killed over when Halo 3 launched.

27 days and came back with a 3 month card :D

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owskie

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#24 owskie
Member since 2003 • 425 Posts

mine took about 6 weeks to get. i called them and they said there was an error with my shipment so they would send me another one, and it got to me during the last week of the halo 3 beta.

*Edit VD-Demon you got a 3 month card i waited almost twice you and i only got a one month card :evil:*

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marksman77

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#25 marksman77
Member since 2003 • 454 Posts
11 days
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Devoo55

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#26 Devoo55
Member since 2007 • 3006 Posts
My brother-in-law got his back the next week. He sent it in on Friday and got it back on Wednesday. AND this was on the Christmas holidays, don't even ask me how it happened.