how long does microsoft take to replace ur dead 360?

I'm still thinking of canceling my order at dell.com but maybe i will change my mind..

question is.. how long does it take? and do i need original receipt? are they gonna replace u a brand new 360? or just a refurbished unit?

thanks

how many rrod did u get so far? from falcon chip

I'm on my third 360 and they don't really take that long, normally. The first one took about 5-6 days and the second one about a week. Like someone else said though, it's the holiday season so it will probably take a little bit longer.

And I'm not sure, but I am pretty sure they are refurbished units. The first replacement I received made really loud whining noise...until it died.

i think that MS is faster than you

took around 2 months to give a call to MS about this matter, 2 days later they picked my 360 and 4 days later i had my new console...and a month of XBL gold

I forgot to mention the bit about customer service, since Raccoon mentioned it. They were really helpful...I told them I had red rings and they gave me a number and told me to wait on a shipping box. It was at my house a few days later. I received my 'new' xbox in the same type of shipping container with a Live card. I was very pleased and don't see how a people have problems with them, unless you are rude, impatient, and lack manners.IrishWang