i cant connect to live please help me!

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RDOTR

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#1 RDOTR
Member since 2009 • 249 Posts

I bought the membership and the eathernet cable and nothing it just doesnt connectve plugged it into the back of the modem (the one with tgreen lights on my ISP gave me) and it just says failed please can someone help me!!!!!!!!!!

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spazzx625

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#2 spazzx625
Member since 2004 • 43433 Posts
You can't connect directly to a modem, you will need a router or some kind.
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deactivated-5c23908d36a7f

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#3 deactivated-5c23908d36a7f
Member since 2009 • 859 Posts

You can't connect directly to a modem, you will need a router or some kind.spazzx625

Yeah you need a Modem Router. It even has a "how t oconnect to Xbox live" booklet that comes with the 360. It tells you in there this is the router modem i had to buy for me to go on Xbox Live

http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@1315871743.1256663591@@@@&BV_EngineID=ccdkadeijjefhdkcflgceggdhhmdgml.0&page=Product&fm=null&sm=null&tm=null&sku=938588&category_oid=

Thats if you live in the UK anyway...

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#4 RDOTR
Member since 2009 • 249 Posts
okay wait i was doing it wrong basically its saying it cant get my ip address!
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#5 deactivated-5c23908d36a7f
Member since 2009 • 859 Posts

okay wait i was doing it wrong basically its saying it cant get my ip address!RDOTR

My friend had that problem when he connected via Ethernet cable for the first time. But sorry i can't remember how we solved it. Just Google search it.

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#6 spazzx625
Member since 2004 • 43433 Posts
okay wait i was doing it wrong basically its saying it cant get my ip address!RDOTR
Right...Because you don't have a router.
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#7 RDOTR
Member since 2009 • 249 Posts
when i go on configure network connections id has my ip settings subnet mask but gateway say 0.0.0000.
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#8 RDOTR
Member since 2009 • 249 Posts

[QUOTE="RDOTR"]okay wait i was doing it wrong basically its saying it cant get my ip address!spazzx625
Right...Because you don't have a router.

but i have a mod........

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#9 spazzx625
Member since 2004 • 43433 Posts

[QUOTE="spazzx625"][QUOTE="RDOTR"]okay wait i was doing it wrong basically its saying it cant get my ip address!RDOTR

Right...Because you don't have a router.

but i have a mod........

I don't know what that's supposed to mean...But you need a router. That's it.
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#10 RDOTR
Member since 2009 • 249 Posts
wtf the woman in the shop said all i needed was a ethernet cable and just needed to plug it into my modem and that was it
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#11 deactivated-5c23908d36a7f
Member since 2009 • 859 Posts

wtf the woman in the shop said all i needed was a ethernet cable and just needed to plug it into my modem and that was itRDOTR

You NEED a Modem Router, look at the URL i posted earlier. Unless your Modem is a Modem Router you will not be able to connect to XBL. End of, it just wont work the lady meant a Modem router.

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#12 RDOTR
Member since 2009 • 249 Posts

but i explained to her my modem was one that I got from My ISP which has the green flashing lights on and is a small black box... and she said she has the same and it works for her!

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#13 deactivated-5c23908d36a7f
Member since 2009 • 859 Posts

but i explained to her my moped was one that I got from My ISP which has the green flashing lights on and is a small black box... and she said she has the same and it works for her!RDOTR

Well she's either lying or dumb, because when i got the Xbox 360 i only had a ISP modem and it would not work, so i went out and bought a Modem router and as soon as i bought that it worked.

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#14 RDOTR
Member since 2009 • 249 Posts
how much will the cheapest one that will work cost me????! why didnt i just get a friggin ps3!
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#15 spazzx625
Member since 2004 • 43433 Posts

The PS3 (and Wii) would both need routers too...

You can find a router for like $20-30.

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#16 RDOTR
Member since 2009 • 249 Posts
Okay Id just like to confirm because basically instead of connecting the Ethernet to the black box (with the lights on) Ive now connected it to the back of my computer and now it doesn't say failed it actually spend about 3 minutes testing the connection when I connected it to the black box however it just said failed straight away.. if I go on connection settings it has my IP address on the screen so obviously its detecting something...? but when I actually run the test it says it cant get my IP...? do I really need a router because from the xbox website it it shows a diagram connecting the ether net from the 360 to the DSL.... last question now Im to pissed off to care
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#17 deactivated-5c23908d36a7f
Member since 2009 • 859 Posts

YOU NEED A MODEM ROUTER END OF!