its been 15 days...:(

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lewisg1212

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#1 lewisg1212
Member since 2005 • 1698 Posts
i sent my xbox to get repaired 15 days ago today..(i live in the UK they do it for free, and no they do over in the US woop :)) and its not here! they said id get it within 10! :(
what should i do
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shawn7324

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#2 shawn7324
Member since 2006 • 8690 Posts
You wait. They have also had my console for 17 days & everytime that I've called they have no idea to when it might be shipped back out to me. Just hope that they install this 2nd heatsink in your console and we won't have to deal with this aggravating process again.
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mark_c_128

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#3 mark_c_128
Member since 2006 • 1520 Posts

I will be sending mine back as it is now a couple of moths out of its 1 year warrenty (im in the UK aswell) but with the new 3 year thing im good to go, i prsume i dont need to send my HDD away (i hope)

what will i need to have at hand when i rign them up?

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shawn7324

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#4 shawn7324
Member since 2006 • 8690 Posts

I will be sending mine back as it is now a couple of moths out of its 1 year warrenty (im in the UK aswell) but with the new 3 year thing im good to go, i prsume i dont need to send my HDD away (i hope)

what will i need to have at hand when i rign them up?

mark_c_128

If you call them just make sure you have your serial number ready. Also note, the New 3 Year Warranty only covers hardware failures & anything else that goes wrong is still subject to the terms under the 1 Year Warranty or that of an Extended Warranty you may have purchased.

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mark_c_128

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#5 mark_c_128
Member since 2006 • 1520 Posts
[QUOTE="mark_c_128"]

I will be sending mine back as it is now a couple of moths out of its 1 year warrenty (im in the UK aswell) but with the new 3 year thing im good to go, i prsume i dont need to send my HDD away (i hope)

what will i need to have at hand when i rign them up?

shawn7324

If you call them just make sure you have your serial number ready. Also note, the New 3 Year Warranty only covers hardware failures & anything else that goes wrong is still subject to the terms under the 1 Year Warranty or that of an Extended Warranty you may have purchased.

yeah its either freezing after playing for about an hour or so or giving the red lights.

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lewisg1212

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#6 lewisg1212
Member since 2005 • 1698 Posts
just tell them the problem, adress etc, they will ask you to put it in a plain box ( i couldnt find one!) and ups or whatever will come pick it up

dont leave a game in there! lol
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lewisg1212

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#7 lewisg1212
Member since 2005 • 1698 Posts
[QUOTE="shawn7324"][QUOTE="mark_c_128"]

I will be sending mine back as it is now a couple of moths out of its 1 year warrenty (im in the UK aswell) but with the new 3 year thing im good to go, i prsume i dont need to send my HDD away (i hope)

what will i need to have at hand when i rign them up?

mark_c_128

If you call them just make sure you have your serial number ready. Also note, the New 3 Year Warranty only covers hardware failures & anything else that goes wrong is still subject to the terms under the 1 Year Warranty or that of an Extended Warranty you may have purchased.

yeah its either freezing after playing for about an hour or so or giving the red lights.


yea, 3 red lights? theyl fix it dont worry. give them a call :)
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shawn7324

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#8 shawn7324
Member since 2006 • 8690 Posts

just tell them the problem, adress etc, they will ask you to put it in a plain box ( i couldnt find one!) and ups or whatever will come pick it up

dont leave a game in there! lollewisg1212

Actually they will send you a box with a prepaid label to send it to them. Atleast thats how they have done it the 2 times my console has gone out.

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Fyper

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#9 Fyper
Member since 2007 • 495 Posts

It's been 36 days since I send mine in. I was assured it would take a maximum of 21 days. So after those 21 days I called and they said they were busy so it would take a while still.

It's beginning to get annoying. I don't have much to do right now and they are keeping my 360.

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mark_c_128

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#10 mark_c_128
Member since 2006 • 1520 Posts
iv just recently bought a wii so I wont miss my 360 too much however with E3 just around te corner new demos (hopefully) will be arriving. I just want (need) it fixed before halo 3
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hama666

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#11 hama666
Member since 2004 • 3061 Posts

If you're as desperate as me (and have the money) then buy the PS3. Yeh its not too great at the moment but theres a few games that could keep you busy until you receive your box back.

I bought a Wii also but I hate that thing, I'm actually contemplating whether I should give it to my 4yr old nephew.

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lewisg1212

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#12 lewisg1212
Member since 2005 • 1698 Posts

[QUOTE="lewisg1212"]just tell them the problem, adress etc, they will ask you to put it in a plain box ( i couldnt find one!) and ups or whatever will come pick it up

dont leave a game in there! lolshawn7324

Actually they will send you a box with a prepaid label to send it to them. Atleast thats how they have done it the 2 times my console has gone out.


really??? they didnt with me (UK)
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lewisg1212

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#13 lewisg1212
Member since 2005 • 1698 Posts
hama, hold onot the wii. theres a couple of good games aorunf the corner. im considering buying one. game line up is a bit crappy, but its getting better
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Fyper

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#14 Fyper
Member since 2007 • 495 Posts

[QUOTE="lewisg1212"]just tell them the problem, adress etc, they will ask you to put it in a plain box ( i couldnt find one!) and ups or whatever will come pick it up

dont leave a game in there! lolshawn7324

Actually they will send you a box with a prepaid label to send it to them. Atleast thats how they have done it the 2 times my console has gone out.

In Europe they just send UPS the next day after you called to pick up your Xbox. It's allot faster. Supposedly that is. Mine is taking very long right now.