Microsoft + UPS = Complete Kefuffle

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Ghefly

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#1 Ghefly
Member since 2007 • 25 Posts

So, Just got off the phone from UPS, they've had my X360 for over 20 days now, (was supposed to be 15). Bad News, due to a "hold-up", they wont be able to return my Xbox to me for another 25 working days!!!!

So who else has found the awful service of UPS and Microsoftslightly infuriating? And I think they should give me some compensation? I'm living in the hope that they'll return me an Elite by "accident"

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RandomTask221

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#2 RandomTask221
Member since 2005 • 7795 Posts
Wait wait wait, thats totally messed up.. If I where you I would call UPS and Microsoft and complain to the highest manager.. yell at them, it gets things done..
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bigmick07

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#3 bigmick07
Member since 2005 • 441 Posts
I somehow doubt that you will "accidently" get an elite in return, but i have heard many stories just like this, so your not alone man.
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Ghefly

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#4 Ghefly
Member since 2007 • 25 Posts
im sure if I did that, they most probarbly would get angry at me and bring me back a still broken Xbox 360
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tyler2010

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#5 tyler2010
Member since 2005 • 3384 Posts
Yell at them.
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RandomTask221

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#6 RandomTask221
Member since 2005 • 7795 Posts

im sure if I did that, they most probarbly would get angry at me and bring me back a still broken Xbox 360Ghefly

lol, no they wont. You bought it, so its yours and they are obligated to fix it and send it back to you with in reason. What happened, is not within reason. But I can tell you, if you call and complain to Microsoft they will try and silence you with free games, most lilkly Gears of War, Shadowrun or Forza 2... trust me, I have gotten free games from there before because they messed up.

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MrMe1000

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#7 MrMe1000
Member since 2007 • 2215 Posts
ups service with my xbox was great
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ThugChaos

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#8 ThugChaos
Member since 2007 • 145 Posts
Join the club. M$ customer service has taken me over 6 weeks to get me my XBOX back. I'm finally getting it on July 3 after having a broken console since May 29 th!!!!!!!!!!
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Ghefly

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#9 Ghefly
Member since 2007 • 25 Posts

ups service with my xbox was greatMrMe1000

wow thats the first ever positive story about UPS and XboX

EDIT: Free Games: Its a shame I already have GOW and Shadowrun,,

p.s. does anyone else have that problem where GOW gets stuck on Act 2 end Cinematic and comes with the legendary "disc is unreadable" message?

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MTBare

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#11 MTBare
Member since 2006 • 5176 Posts
I'm sure UPS is going to give you a free game..
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Marioarm2

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#12 Marioarm2
Member since 2004 • 481 Posts
I haven't had a bad experience with UPS yet so far. The regular mail however, I don't know how many times they ripped upmy letters, magazines, and packages. I got a book in the mail about a month after it shipped with random black **** all over it and the first 50 pages or so were missing. Yikes.
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nyc05

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#13 nyc05
Member since 2005 • 10190 Posts
That sucks dude, but LOL @ Kefuffle.
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gatsbythepig

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#14 gatsbythepig
Member since 2003 • 12059 Posts
IDK what a kefuffle is, but I like it.
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Nitsua

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#15 Nitsua
Member since 2003 • 260 Posts
I had no problem whatsoever with MS and UPS when mine went down... and this was at Christmas time! It took them only a day to get the box to me, I sent it out the next day and MS sent me back my system by the end of the week. I was surprised it showed up because I was playing my friend's 360 while mine was gone and wasn't expecting it back until next week. The ONLY problem I had is that on the paper that came with it there was a lie put on it... anyone who has done this should know this really: it says that you can call up UPS and have them come pick it up from where you are for free, but when you call up UPS they say this is a mistake and MS won't really cover this. Besides that, I had no problems.
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Bungholio55

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#16 Bungholio55
Member since 2006 • 618 Posts
It was decent repair-return time until May 2007. That is when it went to hell. I think they were trying the heatsinks on the consoles and now they are trying to install them all.
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Bungholio55

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#17 Bungholio55
Member since 2006 • 618 Posts
But i have gotten Gears of War, Crackdown, Viva Pinata, and 2 Months of Live because of my problems.
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RandomTask221

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#18 RandomTask221
Member since 2005 • 7795 Posts

I'm sure UPS is going to give you a free game..MTBare

I was talking about Microsoft obviously... :lol: