Microsoft won't let me remove credit card

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vX-SKiiLLz-Xv

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#1 vX-SKiiLLz-Xv
Member since 2010 • 175 Posts

I signed onto xbox live 10 minutes ago and was greeted with a message saying

"Your account has been suspended due to a problem with your payment method. Please use a different payment option or update your current information in Account Management."

I update my details and they charge me for doing so yet the same message appears?

Any help? They won't let me access Xbox live until I change this!

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xgraderx

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#2 xgraderx
Member since 2008 • 2395 Posts

You have to call them.

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vX-SKiiLLz-Xv

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#3 vX-SKiiLLz-Xv
Member since 2010 • 175 Posts
Call or e-mail? I don't want them feeding off my money no more! I will probably be put through to someone who doesn't have the best of English as well.
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Sniping_Crowbar

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#4 Sniping_Crowbar
Member since 2010 • 369 Posts
you need to call them.
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sieg6529

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#5 sieg6529
Member since 2004 • 1585 Posts
see last bubble of comic, very relevant http://www.penny-arcade.com/comic/2009/11/16/