i was waiting 30 min to finally talk to someone to help me out then they never gave me the write answer
who else agrees
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Most times it just seems to depend on the Rep that answers your call. I've only had to call MS twice and the service rep was fine, it was the hold time I hated. Sony is by far the worst I've ever had to deal with, Nintendo has always been the best. Peanut04_basicYou know what's worse? Talking to two different women on the Sony customer service that have ZERRRROOOO idea what they're talking about, then demanding to talk to someone else, then begin hung up on. Then calling back and talked to a guy that helped me with my HDMI audio in 5 seconds, and saving me 25 dollars. Where the women had no clue, and talked to each of them for over an hour a piece.
[QUOTE="Peanut04_basic"]Most times it just seems to depend on the Rep that answers your call. I've only had to call MS twice and the service rep was fine, it was the hold time I hated. Sony is by far the worst I've ever had to deal with, Nintendo has always been the best. MickeyTheNinjaYou know what's worse? Talking to two different women on the Sony customer service that have ZERRRROOOO idea what they're talking about, then demanding to talk to someone else, then begin hung up on. Then calling back and talked to a guy that helped me with my HDMI audio in 5 seconds, and saving me 25 dollars. Where the women had no clue, and talked to each of them for over an hour a piece. Yeah when they have no clue your better off just hanging up, calling back and waiting. I'd rather be on hold for ages to talk to someone that can help than spend that time arguing with someone who refuses to do their job and help you.
i was waiting 30 min to finally talk to someone to help me out then they never gave me the write answer
who else agrees
hardyz200
Well the massive amount of detail you put in your post along with checking it for errors sure does it make it hard to go against your claim, you know what though? I'm going to say that I don't agree with you.
My experience with them has been great.. they even sent me out a free power brick cos mine was making some godawful noises. didnt have to send my old one in either. Ive had a much worse time with Sony's customer service though. They seemed incapable of helping me at all. doll94Sony has terrible customer service, by Microsoft isn't much better.
i was waiting 30 min to finally talk to someone to help me out then they never gave me the write answer
who else agrees
hardyz200
Only 30 minutes?
consider yourself very lucky
[QUOTE="hardyz200"]
i was waiting 30 min to finally talk to someone to help me out then they never gave me the write answer
who else agrees
Jaysonguy
Well the massive amount of detail you put in your post along with checking it for errors sure does it make it hard to go against your claim, you know what though? I'm going to say that I don't agree with you.
The biggest Microsoft apologist on this board strikes again.I've only dealt with Microsoft xbox customer service 2 times before, once to cancel my Live account...
And the other time was last year when some punk stole my xbox account and spent all my points on some FIFA online tradeable purchase items. They did refund my lost points, but it took them about 1 month to do, and I wasnt given any bonus points for my time wasted talking to them... so I can't really praise them or bash them... im just indifferent with it all.
I can blame EA for this partly, for having this FIFA thing that people could buy players with real life cash and somehow trade them to other accounts... if it wasnt for this, stealing my account would have been no benefit to the criminal that did it.
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