Need real help sending in my XBox 360 (again)

http://www.filebunker.net/a/albums/userpics/DSC00312.JPG

Wut.

I think Microsoft is angry at me.

If you actually have a 360, you would know because you've probably gotten it repaired it before.

I think I figured it out. I have to pop the things in the middle so they're like, on top.

They weren't like that the first time. :/