Odd Xbox Live problem. looking for input.

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Cursedhopes

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#1 Cursedhopes
Member since 2005 • 143 Posts

So, I used to an Amsouth customer. Then Regoins bought out Amsouth and issued me a new debit card. Last week at some point, no idea exactly when, Xbox Live went to charge my old card that is cancelled and because of that they suspended my account. No biggie, I can go in and change the CC number in the Account Managment, right? WRONG! I sign in with my profile, then go to account management. It then tells me I can't access that screen without being signed into Xbox Live, so I go to sign in and of course it tells me that my account is suspended and to go to account management to update my information. It's like and endless loop of annoying nowhere messages.

Anyone else ever had this problem, if so, how did you get it fixed?

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Scarface_tm431

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#2 Scarface_tm431
Member since 2004 • 10063 Posts
You have to call Microsoft at 1 800 4 MY XBOX and they will change it for you
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Cursedhopes

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#3 Cursedhopes
Member since 2005 • 143 Posts

Ew.

Thanks duder.