Omg...GIve me a break M$

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Brute-x

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#1 Brute-x
Member since 2005 • 525 Posts

Well, let me start this off by saying; I'm getting mad at M$. My 360 got the RROD about 2 weeks ago, butI was only able to send it in last wed. Well Yesterday, I got a new 360 from M$. I was impressed because it only took me a week to receive a new unit. I was really happy.

So, all happy and excited with my 360 back, I go and set it up on my t.v to play the orange box. Well guess what? The disk tray wouldn't open. So, I removed the faceplate thinking their was something blocking it. Well their wasn't. The only way I was able to get the disk tray open is by forcing it open. (I didn't break the tray off, just pulled on it so it would open.) I have no clue what's the source of the problem, but all I have to say is: Damn you Microsoft.

Anyway, has anyone experience this problem before and know how to fix it? If not....I'll be sending it in again to microsoft.

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Solidshark21

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#2 Solidshark21
Member since 2003 • 350 Posts
I had a similar situation.  I got the red rings a week or so after GOW came out so they were trying to charge me the hundred dollars until luckily, so many people were haveing problems with the boxes that they extended the warrenty.  So i sent mine in and i think a week or two later i recieved it back.  Somthing told me this was not the original one that i had sent them and it tured out that the one that they sent me had the same problem.  To this day it struggles to open up and just this last weekend when i took it with me to wisconsin it started giving me the rings again.  I kept restarting it till it finally played. I would have been livid if i had to go through that crap again.
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-Aus-

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#3 -Aus-
Member since 2007 • 303 Posts
According to my suspecions (which are based on suspecions only mind you) I think they just have a room or place or loading dock where all the repaired 360's are and whenever they have to replace one they just grab one off there and send it away without re-checking it's functionality.
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DZBricktop

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#4 DZBricktop
Member since 2007 • 2914 Posts
I cant help but wonder if other people are sending in thier 360s with "other" problems claiming the RRoD so its covered under warrenty. Then MS fixes what they assume is the problem and never look to see if theres anything else wrong with the system. They send it out to you, and it still haves the original problem the original owner returned it for. Just a thought.
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ocdog45

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#5 ocdog45
Member since 2005 • 9072 Posts
typical M$, give youa fault product for another fault product
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EnderSR388

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#6 EnderSR388
Member since 2004 • 6552 Posts

According to my suspecions (which are based on suspecions only mind you) I think they just have a room or place or loading dock where all the repaired 360's are and whenever they have to replace one they just grab one off there and send it away without re-checking it's functionality.-Aus-

Incorrect. I received my 360 back from repairs. They didn't switch it for a new one or another refurb. I'm actually glad that they didn't! I don't know where someone else's 360 has been or what they did to it. :?

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xbxjetraider

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#7 xbxjetraider
Member since 2004 • 1522 Posts

I recently recieved my 360 back from repairs. At first, I thought they replaced it because it had a seal over the remote sensor. Also, I put a lot of grafiti on my 360. And I signed the the faceplate (original white) on the inside. When I took my 360 out of the box, it was clean, and my signature was gone.

Funny thing is, it's the same console because the serial number, and DOM were the same. My suspision is that they replaced the console and printed a new SN sticker. Their is no way they could've washed off all of that grafiti without doing more damage to the console.

Also, the disk tray wouldn't open either before I sent it in, and I didn't mention that to them. It had the RROD, but I didn't mention the disk tray problem to them. I have no problems with the disk tray now, and I'm currently shipping the console in the same packaging to NY.

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teebeenz

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#8 teebeenz
Member since 2006 • 4362 Posts
Sending in a unit which is faulty by design for a new faulty one isnt going to help. If you have issues with the faults take your money elsewhere.
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kozzy1234

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#9 kozzy1234
Member since 2005 • 35966 Posts
My 2nd 360 has disc drive and lense problems, i sent it back to MS and they sent me a new 360.. been working perfect since.
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Realmatic

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#10 Realmatic
Member since 2002 • 9542 Posts

I refused to deal with microsoft's customer service again. Thats why Ibought a instore warranty when I bought my 360. When my first 360 broke I just took it back to game crazy and they gave me a new one.

Even though there is a downside since you can only use the warranty once and you have to buy it again if your next system breaks. But IMO it beats dealing with microsoft and their refurb systems.

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jmartin1016

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#11 jmartin1016
Member since 2003 • 1363 Posts
HaHaHa. Microsoft is nutorius about sending out brokin systems. It would be nice to have like a chart on the xbox 360 box that shows the amount of time per year the average customer has their system out for repairs.
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jmartin1016

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#12 jmartin1016
Member since 2003 • 1363 Posts
They win, I lose
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steelerman1

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#13 steelerman1
Member since 2005 • 655 Posts

mine got the3 red rings,i sent it in and got a refurb back,it makes an awful sound when you put a game in to play and almost half of my games won't even load (i have 47 games) ,so i call MS and tell them but because it is not getting the 3 red rings,they won't do anything about it.

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UKLTLEMON

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#14 UKLTLEMON
Member since 2006 • 2030 Posts
i had the same problem wid mine when i recieved and mine sorted itself out eventualy but i think it still gets stuck when vertical
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andrewhateme

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#15 andrewhateme
Member since 2007 • 286 Posts

According to my suspecions (which are based on suspecions only mind you) I think they just have a room or place or loading dock where all the repaired 360's are and whenever they have to replace one they just grab one off there and send it away without re-checking it's functionality.-Aus-

Ok, if you honestly think that then there is something wrong with you. Maybe banging ur head on the sidewalk will help!

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Expo_Smacko

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#16 Expo_Smacko
Member since 2007 • 2332 Posts
I never had to send my Xbox 360 back for repairs. If I had to I would most likely buy a new one. But I guess it would depend. I don't have any problems with mine and hopefully I don't anytime soon.
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Trogeton

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#17 Trogeton
Member since 2005 • 2776 Posts
Well why do you think that when people people abbriviate Microsoft they put M$.. because they money sign shows that the only thing they are after is money...... M$ is very greedy when it comes to adding things to their current products its bad enough they rip people off on XBL by charging them for EVERY little thing that you get .. little such as downloadable content like expansions.... C'mon now.... we are nice enough to pay for a year member ship that should be worth no more than 20 bucks.. we should at least get the conent for free
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carljohnson3456

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#18 carljohnson3456
Member since 2007 • 12489 Posts

Ah man. I just dropped my second 360 off to be sent off for repairs. The first time I got the same console back, and now that I read this post I'm scared, lol. Hopefully they'll fix it for good!

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aajohnny

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#19 aajohnny
Member since 2007 • 472 Posts
Wow can't bill flippin gates fix anytihng he's a billionare???? idk I would at least do something if I was him.