Puzzle Quest Problems!

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fattony75

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#1 fattony75
Member since 2004 • 443 Posts

Ok, about 2 weeks ago i sent my xbox away for disk drive issues where the drive what eating my disks... surprise surprise i know. Anywho, I got another 360 back yesterday and put my Arcade Unplugged disk into it to see if it would scratch it. It didn't So i played some Bejeweld 2 for an hour or 2 just ot see if the disk screwed up in any way, it didnt, great... But today I tried to play puzzle quest, and it wont let me, it keeps saying I have the trail version even though i bought the full version. I tried delete and redownloading the full version of the game, but no luck, it wont open the full version... xbox live recognizes that I bought the full version, b/c I can still download it, but the full version won't OPEN ! Please if anyone knows wth is going please tell me, I'm pissed off here that I spent $15 on a game that no longer works for me.

-ft75

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Strife88

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#2 Strife88
Member since 2005 • 6073 Posts
I know exactly what's going on here, the same thing happened here. It's basically because when you buy an arcade game it gets recorded to the serial number of your xbox, that's how they track purchases and why you can play them on multiple accounts. When you got your 360 back it wasn't the same one so you have to call them to add all your previous purchases to this xbox so they can be played again.
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fattony75

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#3 fattony75
Member since 2004 • 443 Posts
kk, i just called them and everthings gonna be fix they said, but its gonna take 15 - 20 days for all of them to start working again :(