I bought my 360 from Best Buy around September of last year. It seems my CD tray is messed up and is scratching my games and it is making a loud noise when turned on. Now I bought the warranty at Best Buy and was told by a friend who I trust that you can walk into Best Buy and exchange my Xbox for a new one. His sister did this when hers broke down and also bought it at Best Buy with the warranty.
Can anyone confirm this? I don't want to lose my 360 for 2 months while it gets serviced.
Thanks for the help guys!
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