Recovering gamertag after red ring of death

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thetinmanalex

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#1 thetinmanalex
Member since 2009 • 25 Posts
I know this question has been asked a million times so heres a million an one. Sons xbox got the 3 rrod, its been fixed but can not get back on live. Console says " profile is on another console and recover using the online feature. We have tried to recover his tag several times but its not working. Do I need to delete his profile from the hard drive and then recover it? This unit has the external hard drive on the side....if that helps. Any help would be great! Thanks
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Gamer-Dude-1-

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#2 Gamer-Dude-1-
Member since 2009 • 316 Posts

I've recovered mine from an external hard drive,... so you might want to contact xbox live support.

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pete_merlin

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#4 pete_merlin
Member since 2007 • 6098 Posts

I know this question has been asked a million times so heres a million an one. Sons xbox got the 3 rrod, its been fixed but can not get back on live. Console says " profile is on another console and recover using the online feature. We have tried to recover his tag several times but its not working. Do I need to delete his profile from the hard drive and then recover it? This unit has the external hard drive on the side....if that helps. Any help would be great! Thanksthetinmanalex
hmmm actually now i think of it once i had to recoever it from online. Found it easily but it took over an hour of loading. Does yours load?

Also, youtube most likly has a video explaining how to do it. see if you can find one :)