Red ringed last night, for the second time.

So I've had a 360 since launch. It red-ringed the first time on Gears of War launch day, and now it did it again the night before my most anticipated live arcade game release since i bought the thing... Castle Crashers.

Needless to say, I'm bummed. I'm providing my own box and sending it out tonight via UPS, from Ohio. Last time I had to send it in, it was about a 2 week turnaround. What's the average turnaround time these days? I hope it's faster but the guy on the phone said 2-3 weeks. BLEH!

If the send me the same unit back i'm gonna sell the damn thing and buy a new one after the price drop. Do they still offer 3 year warranties from date of purchase?

Long story short

Lately MS repairs have been fairly quick (about 1-2 weeks at most). My XB360 just broke for the third time. They sent my console back STILL BROKEN. They said they voided the repair because my console had two serial numbers attached to it. But that's a different story.

So I've had a 360 since launch. It red-ringed the first time on Gears of War launch day, and now it did it again the night before my most anticipated live arcade game release since i bought the thing... Castle Crashers.

Needless to say, I'm bummed. I'm providing my own box and sending it out tonight via UPS, from Ohio. Last time I had to send it in, it was about a 2 week turnaround. What's the average turnaround time these days? I hope it's faster but the guy on the phone said 2-3 weeks. BLEH!

If the send me the same unit back i'm gonna sell the damn thing and buy a new one after the price drop. Do they still offer 3 year warranties from date of purchase?

loafy929

I've dealt with the repair process more than my fair share (on my 4th XBOX 360) and would say that turn around time is a lot better than it was on my first repair, but still takes about 2 weeks. The three year warranty is still in effect but keep in mind it only covers the red ring of death. All other problems are covered by a one year warranty. And just so you know you get a 90 day warranty from the time they ship out your replacement console if you've already exceeded your original warranty.