RedOctane Responds To GH2 Controller Malfunctions -- Possible Recall

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SPHYNXA

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#1 SPHYNXA
Member since 2003 • 2944 Posts

Link to Official Story

An interesting problem has arisen since yesterday's release of Guitar Hero 2 for the 360. Many people are reporting that their whammy bar and/or Star Power activation featured in the 360 X-Plorer guitar are malfunctioning; stating that their whammy bars are unresponsive and that it is near-impossible to activate the Star Power feature.

An interstesting thing that has been discovered is that two variations of the guitar have been included in the retail games (as pictured below)

Basically if the 'phone-jack' on your controller is on the bottom (next to the power cord), as compared to being placed on the back edge of the guitar (next to the headset port), then the guitars are faulty. So to sum that up; if you have the guitar pictured on the bottom then you are likely experiencing problems. However if yours is on the top, you should be A-okay.

Target has the guitars listed as "Recall" under their computer system, however it's yet-to-be determined if that is a computer error of if they're just the first to take steps.

So, which guitar do you have? And are you having problems? Don't forget to check out RedOctane's response to the problem in the link above.

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skylerpwns

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#2 skylerpwns
Member since 2005 • 627 Posts
I've got the top model, no issues here.
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polsci1503

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#3 polsci1503
Member since 2003 • 3246 Posts
interesting, I'll keep that in mind when I pick it up.
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petrnorth18

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#4 petrnorth18
Member since 2005 • 1102 Posts
i got the bottom one, and sometimes the whammy thingy just doesnt work. 
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BioShockOwnz

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#5 BioShockOwnz
Member since 2006 • 52901 Posts
I had the top model, then I exchanged it for another one of the same model, and have had no issues.
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xfactor19990

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#6 xfactor19990
Member since 2004 • 10917 Posts
hmmmmmmmm, interesting i get my copy tomorrow i will vote and repost then:)
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Fhiz

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#7 Fhiz
Member since 2004 • 7718 Posts
I hope when I get it in the mail it will be the top model, I don't feel like having to send that back in for a recall and waiting for a few weeks.
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xXtheabombXx

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#8 xXtheabombXx
Member since 2004 • 775 Posts
I've got the bottom one and sometimes the whammy just doesn't responds and it never allows me to get S.P.
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littlestreakier

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#9 littlestreakier
Member since 2004 • 2950 Posts
i have the guitar on the bottom :( the whammy bar is almost unresponsive at all.  u have to push it down all the way to get any kind of response from it.  so far the tilt "star power" thing seems to be working alright.  if it's faulty i hope they recall it
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LimpStallion

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#10 LimpStallion
Member since 2003 • 1152 Posts
I have the guitar at the bottom and have no problems.
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StarFoxCOM

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#11 StarFoxCOM
Member since 2006 • 5605 Posts
I have the one on the top (Wipes sweat off head)
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Eddie5vs1

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#12 Eddie5vs1
Member since 2004 • 6085 Posts
I've got the bottom one, no problem here (knocks on wood).
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AldoViz

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#13 AldoViz
Member since 2006 • 70 Posts
i have the bottom one and i have those problems you are saying...great
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Eddie5vs1

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#14 Eddie5vs1
Member since 2004 • 6085 Posts
does anyone know what the phone jack like thing on the bottom of the guitar is for?
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fleasquire

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#15 fleasquire
Member since 2004 • 2001 Posts

I have the bottom one, and the only complaint i have is that it seems to go into star power when I dont want it to. I thought it was just me jerking the controller, but now I wonder.

 

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cutmaclass1

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#16 cutmaclass1
Member since 2004 • 1611 Posts
I have the bottom one, and now thatcha mention it, the whammy bar is sometime unresponsive but it works well about 92% of the time. If there's a recall, it would be awesome if they replaced the guitar and gave you a free one, but I doubt they would be that generous.
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SpYkMo

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#17 SpYkMo
Member since 2006 • 393 Posts
does anyone know what the phone jack like thing on the bottom of the guitar is for?Eddie5vs1
its for an effects pedal that will be released in the future.
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jstarzyk

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#18 jstarzyk
Member since 2004 • 3507 Posts
I have the guitar at the bottom and have no problems.LimpStallion
Same here, but I don't know for sure... I've really never played the game prior to Tuesday.
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gatsbythepig

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#19 gatsbythepig
Member since 2003 • 12059 Posts
I've got the top model, no issues here.skylerpwns
me neither
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SPHYNXA

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#20 SPHYNXA
Member since 2003 • 2944 Posts
I was playing cooperative with a friend today and he couldn't get the Star Power to initiate for the life of him, and he played the original on the PS2 quite a bit. I bet that he has the bottom version... I mention this though because the interesting thing is that I pre-ordered both his and my copies and picked them up the same day.

Mine is the guitar pictured on the top and so far it is working fine, however his didn't appear to be and I bet that his is the same version as that pictured on the bottom. Even though they were from the same store the morning-of-release.
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gamer4life85

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#21 gamer4life85
Member since 2003 • 1203 Posts
I got the one thats suppose to be the bad one but mine works fine. make sure you calibrate your lag too.
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Nick-42

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#22 Nick-42
Member since 2006 • 1786 Posts
I have the bad one on the bottom, but mine has no problems.
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gp19

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#23 gp19
Member since 2005 • 4252 Posts
Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!
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badfur0

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#24 badfur0
Member since 2005 • 277 Posts
what is the phone jack for?
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Nick-42

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#25 Nick-42
Member since 2006 • 1786 Posts

what is the phone jack for?badfur0

Future foot pedal accessories. I dunno what the foot pedals will be used for though.

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SPHYNXA

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#26 SPHYNXA
Member since 2003 • 2944 Posts

Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!gp19


On the back of the Guitar Hero 2 box, just directly above the ESRB logo, there is a line that says "Part No. XXXXX". On the site linked to in the original post in this thread, they state that: "Those with part number 95055 on the box have the controller that supposedly has the whammy bar issue. Part number 96065 on the box is the controller without the issue, apparently."

Now, mine actually has the number 95067 on the back (and is the same model you want). So if I were to guess, I would suggest you avoid a box that has the first two digits as "95XXX".  And instead look for a box that begins with "96XXX".

 Just rememeber.  Back side of the box, directly above the ESRB logo.

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gamer4life85

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#27 gamer4life85
Member since 2003 • 1203 Posts
Ok I have 3 freinds with the supposely good one and there having probs with the whammy bar. Alot of people been having probs with both versions of the quitar.
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DemonSlayerKJ

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#28 DemonSlayerKJ
Member since 2003 • 155 Posts
hey thats my bed u took the pic from DaRkZ3R0
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DaRkZ3r0

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#29 DaRkZ3r0
Member since 2006 • 25 Posts

hey i started a topic of this on the guitar hero forum! thats my picture there!!! you altered it!!! its copyright material!!!

but anyways my guitar is the one on top and my friends is the one in the bottom....i got no problems either but he does... well that sucks

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DemonSlayerKJ

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#30 DemonSlayerKJ
Member since 2003 • 155 Posts
hey thats my bed but yea the guitar in the bottom is mine and the whammy bar doesnt work most of the time and to do the star power it takes a while to activate when i tilt it and DaRK Z3R0 i hate u lol
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SPHYNXA

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#31 SPHYNXA
Member since 2003 • 2944 Posts

hey i started a topic of this on the guitar hero forum! thats my picture there!!! you altered it!!! its copyright material!!!

but anyways my guitar is the one on top and my friends is the one in the bottom....i got no problems either but he does... well that sucks

DaRkZ3r0
DaRKZ3r0, go check out the link I provided in my original post. Your picture has gotten around the internet, my friend :P So if anything... I stole copyrighted material that www.gwn.com stole, and altered from you. Give me some credit!
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nickdastick

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#32 nickdastick
Member since 2004 • 5286 Posts

My brother and I both bought a copy and both of our guitars are the top version and work perfectly!!! Thank you Amazon.com!!!

I do have a question though, is the guitar by itself really $80??? If it is that is SOOOO stupid because I would just buy the game with it for $10 more!!! I thought the guitar was only $40 or something... I really wanted a second guitar but $80-$90 is just insane!!!

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edthetinker

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#33 edthetinker
Member since 2007 • 1373 Posts
I have the bottom guitar and it has worked perfect through like my first 60 songs hope it keeps doing fine.
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BioShockOwnz

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#34 BioShockOwnz
Member since 2006 • 52901 Posts
Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!gp19
Flawed guitar: Part No. 95055 on back of box Flawless guitar: Part No. 95056 on back of box
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SPHYNXA

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#35 SPHYNXA
Member since 2003 • 2944 Posts
[QUOTE="gp19"]Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!BioShockOwnz
Flawed guitar: Part No. 95055 on back of box Flawless guitar: Part No. 95056 on back of box

I read on the site linked to in the original post that boxes with the number 95055 are the malfunctioning ones, and that you want to looke for those with the number 96065 on the. My box however has the number 95067 on it and is the "good" version. Looks like these numbers arn't the most effective way to go about this.
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BioShockOwnz

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#36 BioShockOwnz
Member since 2006 • 52901 Posts
[QUOTE="BioShockOwnz"][QUOTE="gp19"]Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!SPHYNXA
Flawed guitar: Part No. 95055 on back of box Flawless guitar: Part No. 95056 on back of box

I read on the site linked to in the original post that boxes with the number 95055 are the malfunctioning ones, and that you want to looke for those with the number 96065 on the. My box however has the number 95067 on it and is the "good" version. Looks like these numbers arn't the most effective way to go about this.

Well, if you find a box with the 95056 on it, then it is guaranteed to be the "good" version. I know, because we have been exchanging them like crazy since yesterday at Best Buy. About 13 exchanges.
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iloverikku11

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#37 iloverikku11
Member since 2005 • 11039 Posts
top
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XlpranksterlX

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#38 XlpranksterlX
Member since 2005 • 7438 Posts
I have the top one but still think activation star power should be easier.
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DaRkZ3r0

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#40 DaRkZ3r0
Member since 2006 • 25 Posts
....wow my pic has gone famous!!! worship me
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therapyhiccup

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#41 therapyhiccup
Member since 2005 • 1800 Posts
[QUOTE="SPHYNXA"][QUOTE="BioShockOwnz"][QUOTE="gp19"]Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!BioShockOwnz
Flawed guitar: Part No. 95055 on back of box Flawless guitar: Part No. 95056 on back of box

I read on the site linked to in the original post that boxes with the number 95055 are the malfunctioning ones, and that you want to looke for those with the number 96065 on the. My box however has the number 95067 on it and is the "good" version. Looks like these numbers arn't the most effective way to go about this.

Well, if you find a box with the 95056 on it, then it is guaranteed to be the "good" version. I know, because we have been exchanging them like crazy since yesterday at Best Buy. About 13 exchanges.

probably a stupid question..but would these numbers be used in the UK as well? i ask cuz i'm guessing the product would be manufactured in the UK (unless they import) and numbers might be different... and i'll find out tomorrow!when it's released
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HarryVanBreemen

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#42 HarryVanBreemen
Member since 2007 • 264 Posts
Thats interesting, I'll definately keep it in mind when & if i pick up a copy.
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sgpicker

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#43 sgpicker
Member since 2006 • 640 Posts
i got the bottom one, and sometimes the whammy thingy just doesnt work.  petrnorth18
Same here
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blacktorn

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#44 blacktorn
Member since 2004 • 8299 Posts
I have the 'bad' guitar and the whammy bar is terrible,i'm sending it back on Tuesday for the 'good' version.
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djord02

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#45 djord02
Member since 2003 • 1495 Posts

I definitely have the bad one. My whammy bar doesn't work at all. I was confused at first whether it was working or not, but then I went over to a friend's house who also has the game, and his definitely worked. You get a ripple effect on screen during long notes when it works. I had never seen the ripple effect prior to playing on my friend's guitar. So yes, I'm taking mine back to Best-Buy. And I'll look for the model starting with the 96* instead of 95 number, if what I hear on this forum is correct.

 

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Keving7

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#46 Keving7
Member since 2005 • 1028 Posts

[QUOTE="gp19"]Is there a way to tell which one is the good one by looking at the box!! I'm getting mine tomorrow and I wanna sava a second trip to the store!!SPHYNXA



On the back of the Guitar Hero 2 box, just directly above the ESRB logo, there is a line that says "Part No. XXXXX". On the site linked to in the original post in this thread, they state that: "Those with part number 95055 on the box have the controller that supposedly has the whammy bar issue. Part number 96065 on the box is the controller without the issue, apparently."

Now, mine actually has the number 95067 on the back (and is the same model you want). So if I were to guess, I would suggest you avoid a box that has the first two digits as "95XXX".  And instead look for a box that begins with "96XXX".

 Just rememeber.  Back side of the box, directly above the ESRB logo.

lol mine says 95055 but it works fine! my star power only had an issue when i didnt know how, and i was just shaking the controller up and down lol :P
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jdknight21

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#47 jdknight21
Member since 2006 • 3282 Posts
Nice.  Karma for not making it wireless right out of the box.
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SPHYNXA

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#48 SPHYNXA
Member since 2003 • 2944 Posts
Nice. Karma for not making it wireless right out of the box.jdknight21
It wasn't RedOctane's fault however... Microsoft won't let any third-parties make wireless controllers for the 360 yet. It's completely up to them when they want to release the license to use the technology to other developers. On another note. For those of you have problems with the whammy bar, although you should definitly get your guitar exchanged, it may help if you rotate the bar so that it's pointing in the opposite direction of the guitar neck. When you want to use it, strum the note, hold down the fret with your left hand, and then hold the whammy bar in the palm of your right hand and pull away from the guitar. It may help.
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XxDrKDrGxX

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#49 XxDrKDrGxX
Member since 2006 • 50 Posts
i have the bottom one...and it works fine...so STFU...lol..j/k
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Generic_Dude

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#50 Generic_Dude
Member since 2006 • 11707 Posts
I have the one on the bottom. I said I wasn't having problems, but come to think of it I guess I have. The whammy bar is unresponsive, though it isn't a core element of gameplay as far as I can tell. Not so much in the way of problems for Star Power that I can tell. Sometimes it's a little tricky to get it, but I dunno. I figured it was me because I was playing laying down.