Repair Time, need info

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Betaslayer

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#1 Betaslayer
Member since 2005 • 665 Posts
We'll i just got the 3 rings of death, gonna call in to microsoft in just a few, im curious as to how long it took u guys to get ur 360. I know they'll tell me how long they'll "expect" it to take but i'd like to know how long it actually for u guys to get ur 360's back.
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GameFace06

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#2 GameFace06
Member since 2005 • 1272 Posts
I got the 3 red lights today, so i ask my friend how long did it take to get his xbox360 back he said less then 2 weeks.

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Betaslayer

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#3 Betaslayer
Member since 2005 • 665 Posts
That'd be sweet, especially since I've had Two worlds and bishock pre-order for quite sometime. Thx man, just hope mine goes that fast :)
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swiftstar183

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#4 swiftstar183
Member since 2005 • 286 Posts

^^^ ya, when all of my 5 360's died, i sent em in, and i got them all back within 2 weeks or less.

But now with Microsoft changing the warranty from 2 to 3 years, the repair time has changed sooo much now, for the Worse.

My friends first 360 died"he bought it in May" :? And microsoft told him that the time until he gets the shipping box is 2-3 weeks. and he might have to wait 1-2 months until he gets another 360

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W3dotCOM

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#5 W3dotCOM
Member since 2005 • 1942 Posts
Might just be becuase I'm in Canada and they had to ship back and forth accross the country because M$ is just stupid, but mine took over a month.
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lacrimosamo

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#6 lacrimosamo
Member since 2005 • 691 Posts
Mine took 3 days to be brought back since I sent it. Unfortunately, I got a unit with problems with the disk tray so I'm calling again to get a fully working one.
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Gunner43

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#7 Gunner43
Member since 2006 • 195 Posts

My 360 broke down at the end of June. One June 27 I called xbox customer support. I received their box to ship my 360 in on July 3. I shipped out my 360 on July 5. They received my 360 on July 10. They said they should repair or replace the 360 in one or two days. They actually didn't ship it out until July 25. Today is July 29 and I should receive it tomorrow or the day after. All in all, I was told this was a two week process and it took a month and isn't done yet.

Better luck to you lad.

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GameFace06

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#8 GameFace06
Member since 2005 • 1272 Posts

^^^ ya, when all of my 5 360's died, i sent em in, and i got them all back within 2 weeks or less.

But now with Microsoft changing the warranty from 2 to 3 years, the repair time has changed sooo much now, for the Worse.

My friends first 360 died"he bought it in May" :? And microsoft told him that the time until he gets the shipping box is 2-3 weeks. and he might have to wait 1-2 months until he gets another 360

swiftstar183
i call Microsoft and the guy told me i will get my shipping box in 4-5days.
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epoc313

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#9 epoc313
Member since 2007 • 25 Posts
Most likely around 2 weeks
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Spartan874

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#10 Spartan874
Member since 2005 • 2142 Posts
i called on thursday and im waitin for my coffin but last time it took i think 14 or 15 days so hopefully i get mine back in time for bioshock
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BXkid360

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#11 BXkid360
Member since 2006 • 191 Posts
my's took a month! that wasda longest month of my life
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mondopimp

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#12 mondopimp
Member since 2007 • 94 Posts
theres another way u can fix ur 360 without even calling microsoftit involvs a towel or somthing im not sure cuz ive never gotten the lights b4 but you can check on you tube i think they have a video showing how to fix it
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Riki101

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#13 Riki101
Member since 2004 • 2339 Posts
i sent it on the 19, i called ms today, they said i should have it next week to the week after, so in total, 3-4 weeks....if i get it...
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Maluigi

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#14 Maluigi
Member since 2005 • 309 Posts
Yeah, it took about a month (or maybe 3 weeks) for mine to get repaired and sent back after I got the ring of death. Oh man, it happened right when I got a new video game too. I had just started it, and then, suddenly, it froze before I even got to play it. That month (or three weeks) felt like years! (Not Really!)
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the_animals

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#15 the_animals
Member since 2004 • 329 Posts
it took a month for them to decide to send me a new xbox
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gamble61

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#16 gamble61
Member since 2005 • 1082 Posts
it took about two weeks for me.
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tribalTox

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#17 tribalTox
Member since 2006 • 803 Posts

3 weeks. Got it this past friday. It was a Replacement Model.

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cstocking

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#18 cstocking
Member since 2005 • 31 Posts
has anyone here been payed back from microsoft for the repair