Repair Warranty Question

My xbox is being shipped back to me right now from repair, and I had a question about the warranty.

I know you're supposed to get either 90 days, or the remainder of your current warranty, whichever is the greater.

When I checked the warranty status on my console (different serial number than the one I sent for repairs) It stated an expiration date of 1 year from the date they shipped it back to me. Does this mean I am getting a brand new console?

Anyone know?

you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantycharomid

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyBulova

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

[QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyCharlyMurphy

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

Anyone actually know the answer to my question?

Anybody who has had RROD and gotten a brand new console?

[QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyBulova

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

Its things like that that make me hesistant on buying a 360. Look how many headaches it causes. "my friend sent his in, in december, and then again last week.", wow.alwayspureblood

I have been without my 360 for over 2 months now. I sent it in, they sent it back and it still had RROD...so I had to send it back again right away.....I should be gettin it back on Thursday this week...

They did give me a free quick charge kit for the inconvenience, as well as 2 1 month xbox live gold cards....

As much as this sucks...I still love the 360 though.....don't regret it for a minute.

[QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyCharlyMurphy

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

It's absolutely impossible for your warranty to have expired. Like I said...even the original launch consoles are still covered for RROD...it hasn't been 3 years yet. Call and get it fixed dude.....It has not expired.

[QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyBulova

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

It's absolutely impossible for your warranty to have expired. Like I said...even the original launch consoles are still covered for RROD...it hasn't been 3 years yet. Call and get it fixed dude.....It has not expired.

well i got mine in nov 2006 and i called them about 3 weeks ago about my warranty and they said i got a 1 yr warranty in nov 06 and it ran out in march 2008. i kept tolding them repeatdidly in march that my 360 RROD and i get the 3yr warranty. the representive kept saying no. i dont know what else to tell them

[QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyCharlyMurphy

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

It's absolutely impossible for your warranty to have expired. Like I said...even the original launch consoles are still covered for RROD...it hasn't been 3 years yet. Call and get it fixed dude.....It has not expired.

well i got mine in nov 2006 and i called them about 3 weeks ago about my warranty and they said i got a 1 yr warranty in nov 06 and it ran out in march 2008. i kept tolding them repeatdidly in march that my 360 RROD and i get the 3yr warranty. the representive kept saying no. i dont know what else to tell them

Call in again...you will get somebody else...

Your console's 1 year warranty is for everything except RROD...RROD on your console is covered until Nov 2009....

If they keep refusing, then ask to speak to a supervisor....just keep fighting for it man....it's worth not having to pay the $170 repair fee.

[QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyBulova

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

It's absolutely impossible for your warranty to have expired. Like I said...even the original launch consoles are still covered for RROD...it hasn't been 3 years yet. Call and get it fixed dude.....It has not expired.

well i got mine in nov 2006 and i called them about 3 weeks ago about my warranty and they said i got a 1 yr warranty in nov 06 and it ran out in march 2008. i kept tolding them repeatdidly in march that my 360 RROD and i get the 3yr warranty. the representive kept saying no. i dont know what else to tell them

Call in again...you will get somebody else...

Your console's 1 year warranty is for everything except RROD...RROD on your console is covered until Nov 2009....

If they keep refusing, then ask to speak to a supervisor....just keep fighting for it man....it's worth not having to pay the $170 repair fee.

Thanks dude. i just called them i spoke to a representive over the IQ of 80 and they said that only the 3 RROD are covered thats a relief. still i dont know why they just didnt tell me this 5 months ago

Thanks dude. i just called them i spoke to a representive over the IQ of 80 and they said that only the 3 RROD are covered thats a relief. still i dont know why they just didnt tell me this 5 months ago

No Problem, don't need to see fellow 360 gamers getting ripped off.

you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantycharomid

Anyone actually know the answer to my question?

Anybody who has had RROD and gotten a brand new console?

Bulova

I received a console back, not new but newer than the one I had sent in.

You receive a one year warranty on a returned RROD console. If the remainder of your current warranty is greater than one year, than that applies instead.

All launch consoles were covered for three years from the manufacture date for the RROD, regardless of warranty. No sure if that applies to current production though.

[QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"][QUOTE="CharlyMurphy"][QUOTE="Bulova"]

[QUOTE="charomid"]you will never get the same console back that you sent in. but i think everytime you receive a console from ms, you get a brand spankin 3 year warranty on it for rrod. my friend sent his in, in december, and then again last week and he was told its a new warrantyBulova

That's not true. The last time I sent it in, I got the exact same one back...still broken too....

And your 3 year warranty doesn't renew every time you get a repair done...it will always be 3 years from the date of purchsae of your original console if they send you a refurbished console. It may be different for if they send you a brand new one.

A couple months ago i was talking to a representive say my xbox got the 3 RROD and was saying i get a 3 yr warranty right? he kept saying no i dont know why. so now i have a rrod 360 that cant be repaired

You should call them again....

The launch consoles are even still covered for RROD....it hasn't been 3 years until November 22, 2008.

i think its to late now that my warranty expired. so now i have to pay 100 bucks for a 1 yr warranty if it breaks.

It's absolutely impossible for your warranty to have expired. Like I said...even the original launch consoles are still covered for RROD...it hasn't been 3 years yet. Call and get it fixed dude.....It has not expired.

well i got mine in nov 2006 and i called them about 3 weeks ago about my warranty and they said i got a 1 yr warranty in nov 06 and it ran out in march 2008. i kept tolding them repeatdidly in march that my 360 RROD and i get the 3yr warranty. the representive kept saying no. i dont know what else to tell them

Call in again...you will get somebody else...

Your console's 1 year warranty is for everything except RROD...RROD on your console is covered until Nov 2009....

If they keep refusing, then ask to speak to a supervisor....just keep fighting for it man....it's worth not having to pay the $170 repair fee.

its actually only covered until november 2008 not 2009