Scratching off the registration code for a 1600 point card...

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Gorf_basic

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#1 Gorf_basic
Member since 2002 • 543 Posts

I'm an idiot and I accidentally scratched off the confirmation code while scratching off the silvery stuff on a Xbox Marketplace 1600 point card.

I feel really stupid about it, but I couldn't be the only one. I really hated all the silvery grime residue when I scratched it off with my thumb, and it made sense at the time to use the blade of a pair scissors since that's what I used to open up the indestructible blister pack.

I had a bad feeling when I called Microsoft and they sort of confirmed what I feared. Apparently, even though they're a software/tech company, there's no recourse, and I have to go back to the retailer. I'm pretty sure I'm SOL. It's as useless to the retailer as it is to me.

I asked to speak to a supervisor and I raised the issue of just getting a "run-around" if they'll going to send me back to the retailer, and he said he'll look into some more and get back to me. I think it was just a way to get me off the phone.

I just find it really strange, that each card doesn't have a serial number of some sort whereby the confirmation code can be retrieved. I think they do in fact, the series of numbers right beside the confirmation number. Isn't that distinct for each card?

Has anyone else heard of or encountered a similar problem? I'm hoping that I just didn't scratch away $20, but I wouldn't be surprised.

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goallie

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#2 goallie
Member since 2005 • 825 Posts
I know a couple of people who have done it, and yeah it sucks, not sure if they got a refund or not though. I've personally never done it, because I use my visa card and buy points right off of the console. Sorry man.
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Funkdaddy13

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#3 Funkdaddy13
Member since 2003 • 8930 Posts
If you take it back, they should give you another card.
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PotatoSan

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#4 PotatoSan
Member since 2005 • 3491 Posts
20 bucks scratched away = sucks... Hope you can get it back.
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Danold

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#5 Danold
Member since 2005 • 3174 Posts

If you take it back, they should give you another card.Funkdaddy13

Can't people just fake it then, by using the code then scratching it off? I guess it depends on where you buy from.

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brandojones

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#6 brandojones
Member since 2005 • 3103 Posts
I wonder if you could use it, then scratch it off all of the way then take it back for a refund?
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foofighter2455

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#7 foofighter2455
Member since 2004 • 59 Posts
hey that happened to me and microsoft said i was SOL but i took it back to the retailer and got another one no prob.
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insideouthouse

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#8 insideouthouse
Member since 2007 • 192 Posts

hey that happened to me and microsoft said i was SOL but i took it back to the retailer and got another one no prob.foofighter2455

where was this?

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Funkdaddy13

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#9 Funkdaddy13
Member since 2003 • 8930 Posts

[QUOTE="Funkdaddy13"]If you take it back, they should give you another card.Danold

Can't people just fake it then, by using the code then scratching it off? I guess it depends on where you buy from.

Yeah. EB's not that stupid but Walmart will take back anything... :P
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mehoff88

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#10 mehoff88
Member since 2003 • 517 Posts
Way to go buddy! Im prtty sure your SOL. Mow another lawn and buy another one. Make sure you let an adult scratch the latex off this time.
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Gorf_basic

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#11 Gorf_basic
Member since 2002 • 543 Posts

hey that happened to me and microsoft said i was SOL but i took it back to the retailer and got another one no prob.foofighter2455

Where'd you get it from?

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Gorf_basic

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#12 Gorf_basic
Member since 2002 • 543 Posts

hey that happened to me and microsoft said i was SOL but i took it back to the retailer and got another one no prob.foofighter2455

Where'd you get it from?

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Gorf_basic

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#13 Gorf_basic
Member since 2002 • 543 Posts

Gee, thanks. I'll take your advice into account.

Some people act like they've never spilled any milk in their life.

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fazio93

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#14 fazio93
Member since 2005 • 2940 Posts
Listen buddy, I did THE SAME EXACT THING: didn't like the residue and use a pair of scissors and scratched off the last 5 numbers of the XBL gold 13 month subscription card. called ms: "we can't do anything". called target (where i got it) and they gave me a brand new one free of charge. it depends where u got it from. target is my live saver. if it weren;t for them i would have lost 50 bucks. ask the store u got it from. (this happpened a coupple days ago for me)
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gintheplacetobe

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#16 gintheplacetobe
Member since 2003 • 4512 Posts
[QUOTE="Danold"]

[QUOTE="Funkdaddy13"]If you take it back, they should give you another card.Funkdaddy13

Can't people just fake it then, by using the code then scratching it off? I guess it depends on where you buy from.

Yeah. EB's not that stupid but Walmart will take back anything... :P

Actually I did the same thing as the topic creator and EB gave me a new card. The clerk eventook the new one out of the package and scratched it off before giving it to me. He jokingly gave me a hard time about it, but at the time I felt like I deserved it. :P

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Carbon_

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#17 Carbon_
Member since 2006 • 1491 Posts
I did it too. I used a key instead of a quarter. So don't try that.
Take it back to the store you got it from, Microsoft can't do anything so don't ask them.
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fazio93

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#18 fazio93
Member since 2005 • 2940 Posts

I think God Is trying to tell you something. Something like your a retard.

PacmanChampion

How is he a retard I bet hundreds of people have done this and felt stupid. You're the retard.

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kevster29

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#19 kevster29
Member since 2007 • 697 Posts
the best way to get the silver stuff off is to use tape trust me it works i do it all the time when i get the cards. you just take a peice of clear scotch tape and stick it on (doesnt matter how hard you press) the just peel it off and the silver stuff stick to the tape and leaves the code prefectly
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fazio93

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#20 fazio93
Member since 2005 • 2940 Posts

the best way to get the silver stuff off is to use tape trust me it works i do it all the time when i get the cards. you just take a peice of clear scotch tape and stick it on (doesnt matter how hard you press) the just peel it off and the silver stuff stick to the tape and leaves the code prefectlykevster29

thanks for the advice, i will do that next time :)

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kevster29

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#21 kevster29
Member since 2007 • 697 Posts
umm actully I just got a card today and Its not working so i dono if it will work but it used to so i dono anymore
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bewarethehorns

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#22 bewarethehorns
Member since 2004 • 95 Posts
I did that too. I held the card under a bright fluorescent work lamp and after moving it around for a bit, I was able to make out the numbers. Good luck.
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nosferatu

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#23 nosferatu
Member since 2002 • 4292 Posts
I did that once (with a coin too, so it's possible) and called MS. It was a long process which involved me emailing them a digital picture of the card and code, but eventually I got a reply. I managed to uncover the missing numbers/letters myself before they got back to me since I had only scratched off portions of a couple letters, but they eventually did.
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Danold

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#24 Danold
Member since 2005 • 3174 Posts
[QUOTE="Danold"]

[QUOTE="Funkdaddy13"]If you take it back, they should give you another card.Funkdaddy13

Can't people just fake it then, by using the code then scratching it off? I guess it depends on where you buy from.

Yeah. EB's not that stupid but Walmart will take back anything... :P

Haha, just what I was thinking. Btw your avatar is hilarious.

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anubis8515

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#25 anubis8515
Member since 2003 • 780 Posts
You know how hard you have to scratch to take those numbers off.
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fazio93

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#26 fazio93
Member since 2005 • 2940 Posts

You know how hard you have to scratch to take those numbers off.anubis8515

it aint that easy with a scissor...

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Nintendo-Nerd

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#27 Nintendo-Nerd
Member since 2006 • 4361 Posts
[QUOTE="Funkdaddy13"][QUOTE="Danold"]

[QUOTE="Funkdaddy13"]If you take it back, they should give you another card.gintheplacetobe

Can't people just fake it then, by using the code then scratching it off? I guess it depends on where you buy from.

Yeah. EB's not that stupid but Walmart will take back anything... :P

Actually I did the same thing as the topic creator and EB gave me a new card. The clerk eventook the new one out of the package and scratched it off before giving it to me. He jokingly gave me a hard time about it, but at the time I felt like I deserved it. :P


Hahaa, funny story mate.

With most retail stores if you go to take (exaple) a chainsaw back, they have to take it back.
Sucks for the company. But me . . . :lol:
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Nintendo-Nerd

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#28 Nintendo-Nerd
Member since 2006 • 4361 Posts

[QUOTE="anubis8515"]You know how hard you have to scratch to take those numbers off.fazio93

it aint that easy with a scissor...


Next time, use a coin.
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cutlersbroncos

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#29 cutlersbroncos
Member since 2006 • 25 Posts
i had that problem my friend bought and took off and scratched out the last few numbers but u could kinda see what they looked like so we took all possibilities and started and got it pretty quickly but it was annoyin to have to do
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#30 jagermizer_21
Member since 2003 • 127 Posts
I must say that this is the first time I have ever heard of such thing, My friends and myself all have 360's and have used those cards and never have scratched off the code, but must be we have a little more common sense to use a coin instead of a pair of scissors, that's just my thought thou
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Gorf_basic

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#31 Gorf_basic
Member since 2002 • 543 Posts

I must say that this is the first time I have ever heard of such thing, My friends and myself all have 360's and have used those cards and never have scratched off the code, but must be we have a little more common sense to use a coin instead of a pair of scissors, that's just my thought thoujagermizer_21

Well, I had the scissors handy when I used them to open the blister pack. I'm not saying it's the smartest thing I've done, but I'm not the only one. I really hated the silvery latex that gums up and wanted to get it off cleanly.

I'm going to take the advice of another poster and just use tape. Very easy, and best of all, very clean.

Oh, and I jumped the gun on the retailer not taking it back. Turns out, they don't really have a huge issue with it since they check to see if it's ever been used. Exchanging it for a new one is not an issue at all.

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jagermizer_21

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#32 jagermizer_21
Member since 2003 • 127 Posts
That's cool that they take it back, As long as they have some kind of system to check and see if is has ever been used that makes sense, cuz if not there would be too many people that would use them and try to take them back
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tbarbuch

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#33 tbarbuch
Member since 2004 • 652 Posts

Lol what the hell were you using to scratch it off ??

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o_sausage

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#34 o_sausage
Member since 2006 • 5919 Posts
That's why I use a coin like a penny or a quarter
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fazio93

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#35 fazio93
Member since 2005 • 2940 Posts

That's why I use a coin like a penny or a quartero_sausage

scratching hard enough with coins will also take the numbers off

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cool_baller

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#36 cool_baller
Member since 2003 • 12493 Posts
I did that with an XBL card. Took it back to the store and gave me a new one. FOR FREE>
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#37 cckkyy
Member since 2004 • 139 Posts
haha thats sucks. my friend did that a while back but he just took the card back to the store and they gave him a new one. I guess it depends on where you got it from
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Gen007

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#38 Gen007
Member since 2006 • 11006 Posts
wow whats up with all the weird techniques all you have to do is use a coin like a nickle. it works perfectly everytime and you can press fairly hard without removing the code