Sending xbox + harddrive to MS

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ash918273

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#1 ash918273
Member since 2007 • 186 Posts

My xbox got RRoD so that has to be sent off. But, earlier i tried to use my hardrive on my bro's xbox and the lower right quadrant lighted up red, looked this up and it means hardware failure so i'm guessing my harddrive has broken on me aswell. (I did notice that it was taking long to recover my g-tag and longer to load my achievement list).

Can i send my harddrive to microsoft to check over or repair with my xbox?

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Legendaryscmt

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#2 Legendaryscmt
Member since 2005 • 12532 Posts
If I remember correctly that's covered under the 1 year warranty.
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ash918273

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#3 ash918273
Member since 2007 • 186 Posts

I've heard that microsoft wipe all the data off your harddrive...is this true?

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Avenger1324

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#4 Avenger1324
Member since 2007 • 16344 Posts

I've heard that microsoft wipe all the data off your harddrive...is this true?

ash918273
I only know one person that sent in his harddrive, and yes it was wiped when he got it back. To anyone reading this thread and wondering if they should send in their harddrive with their console if they get RROD - don't send it. They just want the console. Keep your harddrive or it will get wiped or you get a different one back
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jensen_slipknot

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#5 jensen_slipknot
Member since 2006 • 2559 Posts
You should have found out if your HDD was broken by turning on the 360 without the HDD. IMO it was a mistake sending in the HDD.
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CodingGenius

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#6 CodingGenius
Member since 2004 • 8118 Posts
Please use the stickied Broken 360 thread. Thanks!