Sent My 360 In For Repair

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XxPunisherxX_LA

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#1 XxPunisherxX_LA
Member since 2008 • 47 Posts

I had the E74 message.

Hopefully I get it next week in time to play TNA iMPACT.

Man I sure hope I don't get a refurbished 360 or a old 360/my 360. Hopefully I get one of those Opus things or a brand new 360.

What do you guys think is my chance of getting a Opus?

Is there anyway for me to know if I got a refurbished 360, my 360, or a brand new 360?

Also I didn't tape any refrerence number on my box, because noone said to. They got it though and are repairing it according to Xbox.com. I live in Louisiana which is near MCallen, Texas.

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Nwordjohn

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#2 Nwordjohn
Member since 2008 • 575 Posts

I had the E74 message.

Hopefully I get it next week in time to play TNA iMPACT.

Man I sure hope I don't get a refurbished 360 or a old 360/my 360. Hopefully I get one of those Opus things or a brand new 360.

What do you guys think is my chance of getting a Opus?

Is there anyway for me to know if I got a refurbished 360, my 360, or a brand new 360?

Also I didn't tape any refrerence number on my box, because noone said to. They got it though and are repairing it according to Xbox.com. I live in Louisiana which is near MCallen, Texas.

XxPunisherxX_LA

Enjoy your refurb xbox.

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Xerrith

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#3 Xerrith
Member since 2008 • 89 Posts
You are supposed to tape the reference num. Anyways my 360 is going to be coming monday or tuesday from repairs. I know it's not the same one because the serial number on the website is different.
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djrobst

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#4 djrobst
Member since 2007 • 2404 Posts
you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they do
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XxPunisherxX_LA

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#5 XxPunisherxX_LA
Member since 2008 • 47 Posts

You are supposed to tape the reference num. Anyways my 360 is going to be coming monday or tuesday from repairs. I know it's not the same one because the serial number on the website is different.Xerrith

Well on the phone they didn't tell me 2 tape my Ref. number

When did your serial number change on the Xbox.com site, what step and where did your box ship to?

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z-man34

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#6 z-man34
Member since 2007 • 193 Posts

you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they dodjrobst

I got a new one after I sent mine in for repairs.

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XxPunisherxX_LA

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#7 XxPunisherxX_LA
Member since 2008 • 47 Posts

[QUOTE="djrobst"]you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they doz-man34

I got a new one after I sent mine in for repairs.

What state did you send your 360 to? What problem did you have? Did your Serial number change on the site and if so what step did it change?

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sizzlingdviper

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#8 sizzlingdviper
Member since 2004 • 1818 Posts

I had the E74 message.

Hopefully I get it next week in time to play TNA iMPACT.

Man I sure hope I don't get a refurbished 360 or a old 360/my 360. Hopefully I get one of those Opus things or a brand new 360.

What do you guys think is my chance of getting a Opus?

Is there anyway for me to know if I got a refurbished 360, my 360, or a brand new 360?

Also I didn't tape any refrerence number on my box, because noone said to. They got it though and are repairing it according to Xbox.com. I live in Louisiana which is near MCallen, Texas.

XxPunisherxX_LA
Bye bye Xbox-xbox bye bye eye eye!-don't worry-It'll be a refurb+ur chances of a new 360 are just Oplus!-lol.
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skyyfox1

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#9 skyyfox1
Member since 2003 • 13015 Posts
don't worry about it. i sent mine in for repairs and got a replacement in about 3 weeks. it works great.
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tbird23

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#10 tbird23
Member since 2004 • 154 Posts
Yeah it takes about three weeks total; to recieve the kit, then send it for repair, then to get it back
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XxPunisherxX_LA

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#11 XxPunisherxX_LA
Member since 2008 • 47 Posts

Well I still haven't got a message back from that guy I questioned on this thread.

I hope I get my 360 thursday or friday of this coming week. They got my console on thursday so...

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sicknastyman

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#12 sicknastyman
Member since 2008 • 93 Posts

i hope what happened to me doesnt happen to you

i got my "repaired/refurbished" 360 TODAY after 3 weeks of waiting.. hooked it up, popped in GTA IV, and within 30 seconds i get the RROD yet again.. i was mad as hell

M$ guaranteed id be getting a brand new falcon chip 360 tomorrow though which is nice.. they're overnighting it

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cjp0928

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#13 cjp0928
Member since 2008 • 25 Posts
me too......getting a PS3 in a few weeks.......360 has good games, but consoles are garbage.
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cjp0928

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#14 cjp0928
Member since 2008 • 25 Posts
i have had my 360 since they first came out. got the RROD today but i cant remember if i sent in the warraty card or not. will they fix it and charge me for it? is this a very expensive fix?
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cjp0928

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#15 cjp0928
Member since 2008 • 25 Posts
warranty*
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XxPunisherxX_LA

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#16 XxPunisherxX_LA
Member since 2008 • 47 Posts
They extended all the 360s to 3 years if you get the RROD. Go to Xbox.com and sign into your live account and then register your device and it will say in warranty or out of warranty. But if it says out of warranty and you got RROD then it's possible they will fix it for you.
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wwe_xbox360

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#17 wwe_xbox360
Member since 2007 • 498 Posts
[QUOTE="XxPunisherxX_LA"]

I had the E74 message.

Hopefully I get it next week in time to play TNA iMPACT.

Man I sure hope I don't get a refurbished 360 or a old 360/my 360. Hopefully I get one of those Opus things or a brand new 360.

What do you guys think is my chance of getting a Opus?

Is there anyway for me to know if I got a refurbished 360, my 360, or a brand new 360?

Also I didn't tape any refrerence number on my box, because noone said to. They got it though and are repairing it according to Xbox.com. I live in Louisiana which is near MCallen, Texas.

Nwordjohn

Enjoy your refurb xbox.

dont worry the same thing happen to me and they send me a 360 with the 2008/07/26 date one it and he it doesnt over heat at all i play halo 3 for about 6 hours straight and nothing happen and it runs very quite so enjoy ur wonderful new 360..lol
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XxPunisherxX_LA

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#18 XxPunisherxX_LA
Member since 2008 • 47 Posts
I will =D.
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k04sm02

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#19 k04sm02
Member since 2005 • 1164 Posts
They're having me send it immediately with my own box. Oh Joy.
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BaconB1ts123

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#20 BaconB1ts123
Member since 2006 • 1294 Posts
I just got mine back last week. Box sticker tells you the chipset. Mine said Xenon PRO and MFD is june 2008. From what I could google seams to be the new Zepher chipset on the Xenon chassis. This is so they can put newer chip in with out havieng to give you a new case and/or HDMI if you did not already have it.
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XxPunisherxX_LA

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#21 XxPunisherxX_LA
Member since 2008 • 47 Posts

They're having me send it immediately with my own box. Oh Joy.k04sm02
I just got mine back last week. Box sticker tells you the chipset. Mine said Xenon PRO and MFD is june 2008. From what I could google seams to be the new Zepher chipset on the Xenon chassis. This is so they can put newer chip in with out havieng to give you a new case and/or HDMI if you did not already have it.BaconB1ts123

Do you have a new serial number?

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gamerfreak1991

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#22 gamerfreak1991
Member since 2005 • 2501 Posts

[QUOTE="djrobst"]you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they doz-man34

I got a new one after I sent mine in for repairs.

Same here, they sent me one with a MFR date of May 2008. I'm pretty sure thats new.
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XxPunisherxX_LA

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#23 XxPunisherxX_LA
Member since 2008 • 47 Posts
[QUOTE="z-man34"]

[QUOTE="djrobst"]you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they dogamerfreak1991

I got a new one after I sent mine in for repairs.

Same here, they sent me one with a MFR date of May 2008. I'm pretty sure thats new.

Man I sure hope i get it next week.

Hey Gamerfreak did you have a new serial number?

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gamerfreak1991

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#24 gamerfreak1991
Member since 2005 • 2501 Posts
[QUOTE="gamerfreak1991"][QUOTE="z-man34"]

[QUOTE="djrobst"]you only either get your system back, or a refurb model. they dont give out new consoles. but the console your getting may have the newer parts in that they installed to refurb the system. if u get a diff console back its normally always refurbs thats how they do it. pile all the incoming faultys of the week up then send out the ones they fixed the weeks before to people who due they xbox back. usualy its that or u get ur own xbox back. dont expect a new one or anything special because thats not what they doXxPunisherxX_LA

I got a new one after I sent mine in for repairs.

Same here, they sent me one with a MFR date of May 2008. I'm pretty sure thats new.

Man I sure hope i get it next week.

Hey Gamerfreak did you have a new serial number?

Yes I did.
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XxPunisherxX_LA

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#25 XxPunisherxX_LA
Member since 2008 • 47 Posts
Where you tracking your 360's status on Xbox.com?
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#26 gamerfreak1991
Member since 2005 • 2501 Posts
Where you tracking your 360's status on Xbox.com?XxPunisherxX_LA
I would go on Xbox.com twice a week to check the status.
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XxPunisherxX_LA

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#27 XxPunisherxX_LA
Member since 2008 • 47 Posts

[QUOTE="XxPunisherxX_LA"]Where you tracking your 360's status on Xbox.com?gamerfreak1991
I would go on Xbox.com twice a week to check the status.

Do you know on what step did your 360's serial number change?

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#28 mezzo20
Member since 2008 • 1702 Posts
[QUOTE="XxPunisherxX_LA"]

I had the E74 message.

Hopefully I get it next week in time to play TNA iMPACT.

Man I sure hope I don't get a refurbished 360 or a old 360/my 360. Hopefully I get one of those Opus things or a brand new 360.

What do you guys think is my chance of getting a Opus?

Is there anyway for me to know if I got a refurbished 360, my 360, or a brand new 360?

Also I didn't tape any refrerence number on my box, because noone said to. They got it though and are repairing it according to Xbox.com. I live in Louisiana which is near MCallen, Texas.

Nwordjohn

Enjoy your refurb xbox.

yeah enjoy ur refurb xbox and wait till it dies again man why do u invest in a product that dies again and again buy wii or ps3 i turmed to ps3,..
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#29 gamerfreak1991
Member since 2005 • 2501 Posts

[QUOTE="gamerfreak1991"][QUOTE="XxPunisherxX_LA"]Where you tracking your 360's status on Xbox.com?XxPunisherxX_LA

I would go on Xbox.com twice a week to check the status.

Do you know on what step did your 360's serial number change?

Umm, I believe either the 3rd or 4th. Most likely the 4th if I remember correctly.
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XxPunisherxX_LA

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#30 XxPunisherxX_LA
Member since 2008 • 47 Posts
[QUOTE="XxPunisherxX_LA"]

[QUOTE="gamerfreak1991"][QUOTE="XxPunisherxX_LA"]Where you tracking your 360's status on Xbox.com?gamerfreak1991

I would go on Xbox.com twice a week to check the status.

Do you know on what step did your 360's serial number change?

Umm, I believe either the 3rd or 4th. Most likely the 4th if I remember correctly.

Ok mine's on the 3rd right now. And they got it thurday.

How long will you think it will take for me to get it back? I sent to Texas and I live in Louisiana?

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#31 BaconB1ts123
Member since 2006 • 1294 Posts

[QUOTE="k04sm02"]They're having me send it immediately with my own box. Oh Joy.XxPunisherxX_LA

I just got mine back last week. Box sticker tells you the chipset. Mine said Xenon PRO and MFD is june 2008. From what I could google seams to be the new Zepher chipset on the Xenon chassis. This is so they can put newer chip in with out havieng to give you a new case and/or HDMI if you did not already have it.BaconB1ts123

Do you have a new serial number?

Well it is a new MFD and a new xbox so ....Yeah it is a new serial number. They register it and all for you.

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#32 gamerfreak1991
Member since 2005 • 2501 Posts
[QUOTE="gamerfreak1991"][QUOTE="XxPunisherxX_LA"]

[QUOTE="gamerfreak1991"][QUOTE="XxPunisherxX_LA"]Where you tracking your 360's status on Xbox.com?XxPunisherxX_LA

I would go on Xbox.com twice a week to check the status.

Do you know on what step did your 360's serial number change?

Umm, I believe either the 3rd or 4th. Most likely the 4th if I remember correctly.

Ok mine's on the 3rd right now. And they got it thurday.

How long will you think it will take for me to get it back? I sent to Texas and I live in Louisiana?

You will probably get it in the next 2-3 days. I remember when mine hit the 3rd step it went to the 4th the same day.
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XxPunisherxX_LA

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#33 XxPunisherxX_LA
Member since 2008 • 47 Posts

Mine actually got on the 3rd step friday morning and right now it's still on the 3rd but i don't know if they update/work on them on weekends.

Fedex said they got it thursday at 12 PM but XBOX.com didn't say received till the next day. I guess they just put it aside.

Also did you tape your reference number or right it on the box? I didn't cuz they didn't tell me 2.

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gamerfreak1991

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#34 gamerfreak1991
Member since 2005 • 2501 Posts

Mine actually got on the 3rd step friday morning and right now it's still on the 3rd but i don't know if they update/work on them on weekends.

Fedex said they got it thursday at 12 PM but XBOX.com didn't say received till the next day. I guess they just put it aside.

Also did you tape your reference number or right it on the box? I didn't cuz they didn't tell me 2.

XxPunisherxX_LA
Mine went through UPS but the reference number was already on the prepaid label I had to stick on the box upon shipping it to M$.
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XxPunisherxX_LA

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#35 XxPunisherxX_LA
Member since 2008 • 47 Posts
Is the reference number on all prepaid labels? I made them send me a box and it had some bag thing on it with a paper and a label on it and I put my label over that label already on the bag.
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#36 XxPunisherxX_LA
Member since 2008 • 47 Posts
BUMP
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Flamingpostman

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#37 Flamingpostman
Member since 2006 • 1172 Posts

usually if u get the same console back then u will have new parts

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#38 XxPunisherxX_LA
Member since 2008 • 47 Posts
Oh ok.
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#39 XxPunisherxX_LA
Member since 2008 • 47 Posts

UPDATE:

My serial number changed and it says no pending repair... is this normal?

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#40 XxPunisherxX_LA
Member since 2008 • 47 Posts
bump
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TX360

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#41 TX360
Member since 2008 • 4051 Posts
yep your more than likely getting a refurb.
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Shmiity

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#42 Shmiity
Member since 2006 • 6625 Posts

You live really close to texas, so you should get it back very soon.

I live in Massachusetts, and it took about 2.5 weeks.

I recieved a brand new console, the latest 360 model

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#43 master-dude
Member since 2007 • 548 Posts

don't worry about it. i sent mine in for repairs and got a replacement in about 3 weeks. it works great.skyyfox1

I got mine a couple days ago. Hasn't done anything bad yet, but it's still loud as a truck

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#44 CodingGenius
Member since 2004 • 8118 Posts
Please use The Broken XBOX 360 Discussion & Help Thread. Thanks!