Seriously now... Ive asked 100 people and I keep getting different answers!

Can someone who actually knows what the hell they are talking about help me out! Ive been having trouble connecting to XBOX LIVE. I bought an ethernet cable yesterday and gold membership connected it to my XBOX to my modem which is a motarola surf board(black with the green lights on) Tryed to connected to XBOX LI but didnt work. So I tried looking at tutorials and asking peo, some said I need a router to connect then some said they have connected straight from their XBOX to their modems and didnt need any router! Im pretty much a step from plucking the wires of my xbox like a chicken tbh.

So please I throw myself down help me out!

iv got mine plugged into a router so try stick it in the router. hope this helps

iv got mine plugged into a router so try stick it in the router. hope this helps

foodme123

Of these 100 people you asked were any of them employed at 1-800-4-MYXBOX?billyd5301

Also when everything is plugged in, do the connection test in the Xbox Network Settings to refresh everything.

ffs to ring xbox I bet it a £1 a minute!

ffs to ring xbox I bet it a £1 a minute!

RDOTR

Have you tried cycling your modem? You have to do that alot when plugging new things into them.

Some modems are routers...But not all of them. Clearly yours is not. You need a router. I told you this yesterday, and nothing has changed since then. Modems themselves cannot distribute IP addresses properly, routers can. Some modems have routing capabilities, that's why some people CAN simply plug the cord into their modem and go. You cannot, so you need a router. The end.spazzx625

Some modems have routing capabilities, that's why some people CAN simply plug the cord into their modem and go. You cannot, so you need a router. The end.spazzx625

There you go. =-)

1) Disconnect all devices from the modem 2) Power down the modem 3) Wait 30 secs or so 4) Power up the modem 5) Connect the XBox 6) Hopefully this should associate the XBox MAC with the account and allow you to connect.EmpCom

YES! Do this. If it doesn't work then you will probably have to buy a router.

Instead of getting 'pised' off at a bunch of kids on the Gamespot forums, did you try customer service?