so the ups guy came and took my xbox

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3DSTICKMAN

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#1 3DSTICKMAN
Member since 2011 • 301 Posts

Man I feel so sad without it, it was keeping me at bay in these difficult times.. the xbox kept me sane, almost tempted to get a ps3 but didnt bother as I love xbox live and psn really does suck... how long till I have my baby back?it was a 250gb slim too I thought it would last for years but didnt even make it to 9months... btt i get back online all my frieds would have prestiged in cod without me :(

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k2theswiss

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#2 k2theswiss
Member since 2007 • 16599 Posts
3-5 days ship to them 3-5 days put someone else xbox in a box and 3-5 days ship back. I WISH microsoft just send you other xbox when they send you the box to ship it...
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demon565

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#3 demon565
Member since 2005 • 5167 Posts
3-5 days ship to them 3-5 days put someone else xbox in a box and 3-5 days ship back. I WISH microsoft just send you other xbox when they send you the box to ship it...k2theswiss
Then how would they know if you're going to ship the broken one?
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k2theswiss

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#4 k2theswiss
Member since 2007 • 16599 Posts
[QUOTE="k2theswiss"]3-5 days ship to them 3-5 days put someone else xbox in a box and 3-5 days ship back. I WISH microsoft just send you other xbox when they send you the box to ship it...demon565
Then how would they know if you're going to ship the broken one?

Credit card... duh just like other companys do. You have 30 days ship yours in. IF you don't or lie about something thing you get charged for a refurbished xbox.
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Ghost_702

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#5 Ghost_702
Member since 2006 • 7405 Posts
The problem with that k2theswiss is that with free repairs they don't require your credit card, nor would I give it to them.
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k2theswiss

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#6 k2theswiss
Member since 2007 • 16599 Posts
The problem with that k2theswiss is that with free repairs they don't require your credit card, nor would I give it to them. Ghost_702
they require nothing but to have exchange set up would been nice when i sent my xbox in 2 years ago vs waiting 3 weeks. but if microsoft had this to offer people it would speed the process up to just the amount of time to ship them the xbox
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gamerfreak1991

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#7 gamerfreak1991
Member since 2005 • 2501 Posts
I've sent my Xbox in a number of times using their 'advanced exchange' program. I give them my debit card and they charge $1 just make sure it's a legitimate card, then they credited my account back and sent a replacement console, upon receiving the replacement I had to put the broken console in the box the replacement came in and send it back to them. Their policy states that if you don't send the broken console back within a certain amount of days of receiving the replacement then you get charged the price of the console plus applicable taxes to your card.
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k2theswiss

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#8 k2theswiss
Member since 2007 • 16599 Posts
I've sent my Xbox in a number of times using their 'advanced exchange' program. I give them my debit card and they charge $1 just make sure it's a legitimate card, then they credited my account back and sent a replacement console, upon receiving the replacement I had to put the broken console in the box the replacement came in and send it back to them. Their policy states that if you don't send the broken console back within a certain amount of days of receiving the replacement then you get charged the price of the console plus applicable taxes to your card.gamerfreak1991
first time i have heard they had this. also last time i sent in a console was in 08
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gamerfreak1991

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#9 gamerfreak1991
Member since 2005 • 2501 Posts
[QUOTE="gamerfreak1991"]I've sent my Xbox in a number of times using their 'advanced exchange' program. I give them my debit card and they charge $1 just make sure it's a legitimate card, then they credited my account back and sent a replacement console, upon receiving the replacement I had to put the broken console in the box the replacement came in and send it back to them. Their policy states that if you don't send the broken console back within a certain amount of days of receiving the replacement then you get charged the price of the console plus applicable taxes to your card.k2theswiss
first time i have heard they had this. also last time i sent in a console was in 08

Yeah, it's pretty handy. I've had horrible luck with my Xbox and had to send it in using this program a few times.
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MexicanNinja8

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#10 MexicanNinja8
Member since 2010 • 306 Posts

When i did this it took excatly 1 week and they gave me a free month gold xbox live card, i had a good experience

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chaoscougar1

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#11 chaoscougar1
Member since 2005 • 37603 Posts
3-5 days ship to them 3-5 days put someone else xbox in a box and 3-5 days ship back. I WISH microsoft just send you other xbox when they send you the box to ship it...k2theswiss
Can't see them keeping enough working 360's on hand to send it out to every customer with a problem. Seems like a waste of inventory