surge protector causes rrod?

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SHOEGOO

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#1 SHOEGOO
Member since 2004 • 2752 Posts
i got the 3 red rings yesterday and was pissed(4th 360)anyway i called support and they asked the usaul trouble shooting things,then they asked my something i never heard if i had it pluged into a surge protector?i said yes and they said that could have been it,as it takes power away from the sytem?is this true?actually i have two cords with protctors plugged in togther,360 in the main one ,so i started it up again and it works now.then i plugged it into the direct wall no probs so far...should i still send it in?
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EmpCom

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#2 EmpCom
Member since 2005 • 3451 Posts
Tell them they are talking crap
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SHOEGOO

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#3 SHOEGOO
Member since 2004 • 2752 Posts
you think?it could be right?
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ArsenicA

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#4 ArsenicA
Member since 2007 • 1446 Posts
Apu told you that?... well hes BSing you...
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GameMasterCraig

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#5 GameMasterCraig
Member since 2007 • 630 Posts
Doubt it.
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SHOEGOO

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#6 SHOEGOO
Member since 2004 • 2752 Posts
whats a Apu?and thanks.
Apu told you that?... well hes BSing you...ArsenicA
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steveslugga

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#7 steveslugga
Member since 2007 • 1344 Posts
whats a Apu?and thanks.[QUOTE="ArsenicA"]Apu told you that?... well hes BSing you...SHOEGOO

lol i think by saying "Apu" he meant some foreigner, & i agree, its BS
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x-2tha-z

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#8 x-2tha-z
Member since 2003 • 8994 Posts

I had my 360 plugged into a surge protector for two years and never had the RRoD or even any freezes.

I wouldn't believe everything they tell you. I just bought an elite and I wanted the licences for my premium marketplace downloads moved to my new elite. I phoned MS. At first they said it was impossible because the elite is a different version.

They said if I had another Premium it would be possible because it was the same version. I argued with him for over 10 minutes and told him he was talking a load of crap. Eventually he admitted he was lying and said he could move the licences to my elite. Shocking!

So yeah, don't believe everything they tell you. At one stage I said my Premium was out of warrenty because it was two years old, I actually said it more than once. He never corrected me and said they are covered for three years. Their customer service sucks.

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SHOEGOO

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#9 SHOEGOO
Member since 2004 • 2752 Posts

it seems to be running fine now?

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SHOEGOO

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#10 SHOEGOO
Member since 2004 • 2752 Posts

anyone had rrod then do some trouble shooting and been fine?

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SunofVich

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#11 SunofVich
Member since 2004 • 4665 Posts

anyone had rrod then do some trouble shooting and been fine?

SHOEGOO

I had RRoD then I turned it off and back on and it was fine. Played CoD4 for about 2 hours then it froze up. Restarted it and got RRoD. I then went through all the troubleshooting on the support website including the one that the customer service guy told me to do and it still didn't help. I have had my 360 since March of 2006 so it lasted just a couple of days short of a full 2 years.

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MaChaorules

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#12 MaChaorules
Member since 2005 • 4951 Posts
i've had rrod before then played my 360 for the rest of the day, get in the morning again, have it work fine in the afternoon and then download a patch that causes it into rrod forever. It was some weird stuff.
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SHOEGOO

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#13 SHOEGOO
Member since 2004 • 2752 Posts
ive been playing lost odeysee for 4 hours now no probs yet i think it was thesurge protector thing.or i hope.
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Frylock330

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#14 Frylock330
Member since 2007 • 362 Posts

anyone had rrod then do some trouble shooting and been fine?

SHOEGOO

I got RROD one night, turned it off for an hour and then turned it back on, its been about two months and my 360 works fine.

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Keitarourashima

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#15 Keitarourashima
Member since 2004 • 1422 Posts
Yeah mine has survived a couple times, the REAL rrod though is caused by the led used to fuse the GPU melts all over it. MS cheaped out on the materials. So it was probably just a temporary over-heating. Like when I played gears for 11 hours online, it happened twice when I did that, same game, same ammount of hours. Think the machine just strained too much if u know what I mean.
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SHOEGOO

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#16 SHOEGOO
Member since 2004 • 2752 Posts
thanks if it was thereal rrod it wouldnt work again correct?
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#17 mortzilla3
Member since 2006 • 357 Posts

I had my 360 plugged into a surge protector for two years and never had the RRoD or even any freezes.

I wouldn't believe everything they tell you. I just bought an elite and I wanted the licences for my premium marketplace downloads moved to my new elite. I phoned MS. At first they said it was impossible because the elite is a different version.

They said if I had another Premium it would be possible because it was the same version. I argued with him for over 10 minutes and told him he was talking a load of crap. Eventually he admitted he was lying and said he could move the licences to my elite. Shocking!

So yeah, don't believe everything they tell you. At one stage I said my Premium was out of warrenty because it was two years old, I actually said it more than once. He never corrected me and said they are covered for three years. Their customer service sucks.

x-2tha-z

I think you could sue them for lying to you.

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Keitarourashima

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#18 Keitarourashima
Member since 2004 • 1422 Posts
thanks if it was thereal rrod it wouldnt work again correct?SHOEGOO
Nope, unless you decided to crack open the 360 and have a go at re-fusing it urself and clean it out, there are online manuals probably but it voids ur warranty, and should not be attempted unless u know what ur doing.
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SHOEGOO

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#19 SHOEGOO
Member since 2004 • 2752 Posts
[QUOTE="SHOEGOO"]thanks if it was thereal rrod it wouldnt work again correct?Keitarourashima
Nope, unless you decided to crack open the 360 and have a go at re-fusing it urself and clean it out, there are online manuals probably but it voids ur warranty, and should not be attempted unless u know what ur doing.

well its working fine now sio i guess it was a false alarm?
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jay_k3

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#20 jay_k3
Member since 2006 • 477 Posts
I had the same problem. I had used a surge protector for a couple of years, and then one day for some reason, I got the rrod. When I called support the guy told me that I either have to plug into the wall or get a much better surge protector. I actually decided to plug it into the wall. anyways It has been fine ever since, and I never had a problem with it. I think that if your 360 is doing better now, you are in the clear.
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dxy592

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#21 dxy592
Member since 2006 • 1505 Posts

anyone had rrod then do some trouble shooting and been fine?

SHOEGOO

I was playing CoD4 and got the RROD. Went to Xbox.com and tried the troubleshooting. I ended up just unplugging everything, then plugging everything back in and waiting 2 hours before turning it back on. It has been a month since then. I also use a surge protector (and it only has 1 empty slot!)

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trw534

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#22 trw534
Member since 2007 • 680 Posts
i wouldnt send it in it if it works now and you are not having any problems them dont.
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#23 bongcat
Member since 2008 • 61 Posts

yeah surge protectors do that..

apu is heard to understand but really cowrip

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DonMega187

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#24 DonMega187
Member since 2007 • 1103 Posts

i got the 3 red rings yesterday and was pissed(4th 360)anyway i called support and they asked the usaul trouble shooting things,then they asked my something i never heard if i had it pluged into a surge protector?i said yes and they said that could have been it,as it takes power away from the sytem?is this true?actually i have two cords with protctors plugged in togther,360 in the main one ,so i started it up again and it works now.then i plugged it into the direct wall no probs so far...should i still send it in?SHOEGOO

Actually a surge protector actually can prevent unstable voltages thus decreasing the risk of the RROD unless you have a very cheap or faulty SP

M$= fail

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mtxero28

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#25 mtxero28
Member since 2006 • 312 Posts

Actually, surge protectors/power strips can cause damage. If you go over the amp allowence on the protector you will have problems. Most surge protectors/power strips have 10-15 amps and if you have multiple appliances hooked up into the protector you can cause damage if you use too many amps. But I honestly doubt it caused you any damage, unless you have your xbox hooked up to the same power strip as a mini fridge or a desktop fan (things with motors use tons of amps)... Say if you just have like a Tv, xbox, dvd player, router, and little stuff like that you should not have any problems at all, though I would suggest not to overload it and give the strip like 3 or so amps to breathe with. Also try not to boot multiple appliances up at once as they all use alot more amps at start than they do after running for a bit.

Also you most likely do NOT have a surge protector but a power strip, its very common to mistake power strips for surge protectors as they look pretty much the same and even some manufacturers list them incorrectly but they are very different. Surge Protectors are great if you actually get one that protects you from storms and surge influxes from bad AC units, but dont rely on your little power strip to do anything..infact its most likely safer just to plug it into the wall then it is a regular power strip as power strips are known to cause noise to audio/video equipment and slow down networks. Power strips do nothing except add ports.

And a final note, most new appliances are practically immune to "common mode" surges including the xbox 360 and a surge protector is only usefull to protect it from lightning storms, but honestly, you should unplug your stuff during a storm anyways.

Ohh yea and never daisy chain.

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BumFluff122

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#26 BumFluff122
Member since 2004 • 14853 Posts
I'm fairly certain that the three red lights could be caused by any number of things. Was it 3 red lights or was it less? If it was 2 red lights I think that means that there isn;t enough power or something.
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BumFluff122

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#27 BumFluff122
Member since 2004 • 14853 Posts
and most power strips come with surge protectors these days. The cheapest of the cheap ones don;t but the better ones do.