suspended of Live for nothing.

Apparently Microsoft want to charge me for using a pre-paid card, not going to happen.

Email is billing@microsoft.com

Here's the email I got:

Dear ben,

We have been unable to charge your credit card for your Xbox Live Prepaid 12 Month Gold Membership Card (I bought it from a store!!!). service(s) being billed to you through Microsoft Online Services. The following credit card is the current payment method on your billing account:

Credit card type: VISA

If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.

If you have already resolved this issue, please disregard this notice and accept our thanks.

Thank you for using Microsoft Online Services.

I'd like to add this is the second email. I am so mad right now, I paid £40 for this card and they want to take money out of my account ?!? Also, i let my card expire.. I didn't like them taking my money out each month..

Call microsoft and give them a piece of your mind.

Wow that really sucks. did you like try calling them or something?

Well, considering how often this happens, you should have looked into it before you decided to pay for it that way.

Apparently Microsoft want to charge me for using a pre-paid card, not going to happen.

Email is billing@microsoft.com

Here's the email I got:

Dear ben,

We have been unable to charge your credit card for your Xbox Live Prepaid 12 Month Gold Membership Card (I bought it from a store!!!). service(s) being billed to you through Microsoft Online Services. The following credit card is the current payment method on your billing account:

Credit card type: VISA

If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.

If you have already resolved this issue, please disregard this notice and accept our thanks.

Thank you for using Microsoft Online Services.

Englandfc1966

idk why they do that but then i again i see why because if u do pre paid card on live the system might think it as a real card and when the system looks all the info for it. it don't find anything besides a few bucks no name no nothing about card. so they might block pre paid cards incase of scamming them somehow so they don't allow it. so ya just go store and buy 12 month +1 month card idk about uk but pretty much every store in us has xbox live cards and the ones say 12 month has +1 month on them so 13 months for same price as buying one on xbl

idk sorry if it i didnt explain it better but i tryed it lol

[QUOTE="Englandfc1966"]

Apparently Microsoft want to charge me for using a pre-paid card, not going to happen.

Email is billing@microsoft.com

Here's the email I got:

Dear ben,

We have been unable to charge your credit card for your Xbox Live Prepaid 12 Month Gold Membership Card (I bought it from a store!!!). service(s) being billed to you through Microsoft Online Services. The following credit card is the current payment method on your billing account:

Credit card type: VISA

If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.

If you have already resolved this issue, please disregard this notice and accept our thanks.

Thank you for using Microsoft Online Services.

Yceman757

Okay so I paid £40 for only 2 months gold.. damn that sucks, it even said 12 on the box. Oh well, psn for me from now on.

I'm not really understanding your problem.

Are you saying you used one of those prepaid credit cards to pay for your Live and they're not allowing it? Or did you buy an Xbox Live 12+1 gold card and they're trying to charge your credit card too?

You need to be more clear about the situation.

YOu have this problem because you didnt cancel your subscription by phoning microsoft, you can not just let your credit card expire, it is a automated system and they will still try to charge you. You have to phone billing services and tell them your not using your credit card anymore, and they will take the credit card off the account.

Almost the same thing happened to a friend of mine.

I don't know if it is the same over there, but if you start paying live subscription by credit card , after the subscription ends, your credit card will be automatically charged for another subscription (if you take the 1 month subscription for example you'll be charged every month). To stop this loop you have to call the assistance. My friend also used a code, but they charged him anyway and now he has 2 years of live subscription (but I'm not sure, I think that he received his money back).

I'm not really understanding your problem.

Are you saying you used one of those prepaid credit cards to pay for your Live and they're not allowing it? Or did you buy an Xbox Live 12+1 gold card and they're trying to charge your credit card too?

You need to be more clear about the situation.

decepticondevil

Almost the same thing happened to a friend of mine.

I don't know if it is the same over there, but if you start paying live subscription by credit card , after the subscription ends, your credit card will be automatically charged for another subscription (if you take the 1 month subscription for example you'll be charged every month). To stop this loop you have to call the assistance. My friend also used a code, but they charged him anyway and now he has 2 years of live subscription (but I'm not sure, I think that he received his money back).

ilantis

[QUOTE="decepticondevil"]

I'm not really understanding your problem.

Are you saying you used one of those prepaid credit cards to pay for your Live and they're not allowing it? Or did you buy an Xbox Live 12+1 gold card and they're trying to charge your credit card too?

You need to be more clear about the situation.

Englandfc1966

Then it's probably just a glitch in their system. Call and sort it out. Simple.

YOu have this problem because you didnt cancel your subscription by phoning microsoft, you can not just let your credit card expire, it is a automated system and they will still try to charge you. You have to phone billing services and tell them your not using your credit card anymore, and they will take the credit card off the account.

big_orc

This explains it. I only use prepaid cards so I didn't know they did that. This is the precise reason I only use my credit card for points... microsoft has EXTREMELY shady busines practices. Just call M$ and tell them you are not using the card anymore and that should sort it all out.

If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.
If you have already resolved this issue, please disregard this notice and accept our thanks.

Englandfc1966

[QUOTE="Englandfc1966"]

If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.
If you have already resolved this issue, please disregard this notice and accept our thanks.

UT_Wrestler