they are gonna fix my 360!! But didnt say they are shipping a box?

I just got off the phone they are gonna fix my launch 360 for free because 3 rod on me. The dude on the phone said to check my email within 24 hours there will be a email it said this. I got a question....

Why don't they just send me a shipping box?? What do I have to do to get them to do that? I went ahead and went to the site and tryed to put my # in to see if I could choose to have them send a box or something but it wouldnt let me login..

just thought maybe somebody here might have some experience with this. I was thinking about just calling back and telling them my case # and asking them to sending a box i guess so i know It gets there in right shape they can't say anything.. But I got it at launch does anyone have any idea why its still covered?? nov 22 05 with 3 yr wrnty would be over nov 22 08 right?? im missing somehing here but no complaints!!

Thank you for contacting Xbox Customer Support! We are processing your request to repair your console. In the meantime, please read the IMPORTANT information below:

1.Shipping Methods
We have 3 shipping methods to get your console to us:

Ifyou were sent an electronic mailing label

·You should receive a separate e-mail notification with instructions for printing the label. Follow the instructions below to ship your console to us using the electronic label.

·If you have not received your electronic label in your e-mail after 24 hours, please check your "junk mail" or "spam" folders in your email application. If the shipping label email is not present, please contact Xbox Support to verify your email address, or request an alternative shipping label.

·Use a sturdy package that is well padded to help protect the contents during the shipping process. The service centre will return the repaired or replaced components to you in our own packaging.

·Write your full return address and the Service Request number on the outside of the package.

Ifyou receive a pre-paid shipping box

·You will receive an empty shipping box with further instructions included in the package.

·Below is the shipping information for the packaging materials.

oCarrier Name:

oCarrier Tracking Number:

·You can track the status of your package using the website and the tracking number provided above.

If you receive a paper label

·You should receive this in the next 3-5 days.

·Please package your console before this time.

·Use a sturdy package that is well padded to help protect the contents during the shipping process. The service centre will return the repaired or replaced components to you in our own packaging.

·Write your full return address and the Service Request number on the outside of the package.

Still covered because it was a 3 year "extended" warranty from early 2006... so everyone is covered until early 2009... If they scheduled a repair/replacement then you should recieve a box soon... They don't send it instantly across the world to your door... If you don't recieve it within a week or two... call support and ask what is up...

I am guessing that you called them recently... Give it a few days... It is December 24th... It is Christmas week... The Xbox repair warehouses probably aren't even staffed this week... And not only that but it is the busiest time for shipping everywhere in the world right now... it will probably take a little longer to get to you... Why not have some patience?