Transfering warranty question

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BrolyB593

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#1 BrolyB593
Member since 2004 • 1224 Posts

So like many others, my Xbox is gone to the land beyond, frolicking in a vast land of wires and circuits, dancing side by side with Atari, Genesis, Nintendo and Colecovision.

But I dont want it gone, Ive been waiting for Bioshock all year and this is terrible timing.

I bought my 360 back in November at Target.I could easily sendit back to Microsoft to get it fixed but that will take a while. SoI thought of Walmart. They, in my past exeriences have takenanything and everything back, no questions asked. Although for some reason I have a strong feeling they wouldnt just hand me a new 360, from my experiences at my Walmart, its worth a shot.

My question then is, is that my warranty with Microsoft on my Original 360.. can Istill get it transfered to the new one I obtain at Walmart seeing that it wasnt through Microsoft and the only receipt I will have in hand will be one from Walmart saying even exchange?

I would call 18004MYXBOX but I honestly am just sick of having to deal with their service of A, not understanding the language, and B getting their only information from the Xbox website, which I am more than capable of doing myself.

Thanks for the help

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BrolyB593

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#2 BrolyB593
Member since 2004 • 1224 Posts
bump
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mortalstakes

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#3 mortalstakes
Member since 2006 • 2374 Posts

When my first system died I took it to walmart and they replaced it - then I had to call xbox and have them switch the serial numbers on my account

granted, I took it back to walmart 3 days after I bought it

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mortalstakes

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#4 mortalstakes
Member since 2006 • 2374 Posts
I meant call Microsoft (obviously), mental typo
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BrolyB593

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#5 BrolyB593
Member since 2004 • 1224 Posts

So when you called Xbox did you just say I exchanged my 360 at the retailer because it died and I want to switch the warrantied console. Was it that simple?

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mortalstakes

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#6 mortalstakes
Member since 2006 • 2374 Posts

yes it was that simple

I just explained the situation to them and told them I needed my registration switched

luckily I dealt with someone who had a good grasp of the english langauge, which is not always the case

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BrolyB593

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#7 BrolyB593
Member since 2004 • 1224 Posts

hah yes it is.

Well I hope Walmart is as unquestioning as always and am able to call up microsoft for the switch, thanks for the input.

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Screamin_EaGLes

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#8 Screamin_EaGLes
Member since 2006 • 2278 Posts
so i can go out and buy the halo 3 edition xbox 360 and just transfer warranty from my old 360 to the halo 3 edition one??
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mortalstakes

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#9 mortalstakes
Member since 2006 • 2374 Posts

so i can go out and buy the halo 3 edition xbox 360 and just transfer warranty from my old 360 to the halo 3 edition one??Screamin_EaGLes

I don't know if it works if you buy another one, but your new one would already have a warranty

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BrolyB593

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#10 BrolyB593
Member since 2004 • 1224 Posts
If you keep your original and just flat out buy a new one, you should register that new Halo one and it should have its own 3 year warranty as far as I know
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Screamin_EaGLes

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#11 Screamin_EaGLes
Member since 2006 • 2278 Posts
no what i wanted to ask is that i signed up for a 2 year warranty before they announced the 3 year warranty. so i technically have a 5 year warranty. so i was wondering i can transfer that over.
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BrolyB593

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#12 BrolyB593
Member since 2004 • 1224 Posts
I too purchased the two year warranty and I didnt think it carried over and made it 5 years but I could be wrong. But Im pretty sure you cannot do that even if it is 5 years.I could be wrong but your best bet is to call Apu... er umm I mean 18004MYXBOX
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Screamin_EaGLes

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#13 Screamin_EaGLes
Member since 2006 • 2278 Posts
well when i first bought the 2 years, the customer service guy said i have technically 3 years warranty cuz thats when they had the 1 year free warranty. so im assuming that the 3 year is carried over too.
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#14 Screamin_EaGLes
Member since 2006 • 2278 Posts
so anybody know cuz i wanna get an elite or halo edition 360